“I have been shopping at this location for years and the service is amazing all staff members are fantastic and very helpful as well as very knowledgeable. Thank you very much.”
“I highly recommend that everyone visit this home hardware location. The staff have always been friendly, but today they went above and beyond. When I discovered that a drawer pull would not accommodate a standard-sized screw, one of their very kind employees offered to help by increasing the diameter of the holes in the drawer pull in order to accommodate a standard size screw. I know I would not have gotten this willingness to help anywhere else. Not only was this gentleman, especially helpful, but it didn’t take long for one of the other lovely employees to chat to me and before you know if the three of us and another customer developed a memorable conversation. I just moved to the area six months ago and after shopping here today, I feel like part of the community. Thank you very much for all your help today. I will definitely be back.”
“So Matt the STIHL mechanic in the back fixed my weed wacker in 5 minutes ….had very good customer service…and was very good at explaining things to me …5 star to him and that entire department”
“Hi I am a contractor and thoroughly impressed with the service at your store Stoney creek mountain , Bill from the pro desk is amazing with a helpful service your assistant manager Joey is always ready to help as well thanks”
“My wife and I are having family over in July and the old furnace and air conditioner just wasn’t doing the job . Had Cassandra come to the house and explained what we would need. Two days later Wes and crew showed up and installed furnace and air conditioner. The guys did a fantastic job even in the poor weather conditions we were having. I would recommend this team to everyone”
“Had such a great experience at RONA! Arianna was an amazing cashier. She was so friendly, welcoming, and helpful throughout our visit. She made the checkout experience quick and easy, and her positive attitude really stood out. It’s always nice to come across someone who genuinely makes customers feel welcomed. Great customer service and a really pleasant experience overall! Arianna definitely deserves recognition for her hard work.”
“Good selection of tools, garden items, hardware, and everyday project needs. Staff were helpful, and it was easy to find what I was looking for. A solid local store to visit when you need supplies for small projects or repairs.”
“I recently employed the services of The Housecrafters Ltd and can't speak high enough of their efficiency, customer service and quality of work. I contacted them on a Monday, had my windows measured on a Tuesday, saw the job completed on the Wednesday. I am a totally satisfied customer!”
9AM - 8:30PM
1349 Sandhill Dr, Ancaster
Home Improvements
“Shannon in the Seasonal department in Ancaster was very very helpful to me today. I tried to fill out the survey she gave me but the QR code was not active. I would like to give Shannon a rating of 10 for customer service. Thanks again, Shanon”
“I went to Rona in Waterdown today and was absolutely amazed at the quality of service I received while I was returning paint cans for recycling and needed some help with a flagstone walkway. Two different employees (Josh and Christine) helped me immensely, answered my questions, gave me great advice and best of all, were very warm and friendly. I was totally impressed. Thanks Christine and Josh!”