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“I have been shopping at this location for years and the service is amazing all staff members are fantastic and very helpful as well as very knowledgeable. Thank you very much.”
“I highly recommend that everyone visit this home hardware location. The staff have always been friendly, but today they went above and beyond. When I discovered that a drawer pull would not accommodate a standard-sized screw, one of their very kind employees offered to help by increasing the diameter of the holes in the drawer pull in order to accommodate a standard size screw. I know I would not have gotten this willingness to help anywhere else. Not only was this gentleman, especially helpful, but it didn’t take long for one of the other lovely employees to chat to me and before you know if the three of us and another customer developed a memorable conversation. I just moved to the area six months ago and after shopping here today, I feel like part of the community. Thank you very much for all your help today. I will definitely be back.”
“I have wanted to visit this Waterdown location, since it was on Waterdown Road, back in the day. There reputation was followed them to Hamilton Street. Excellent displays, easy to navigate aisles and lots of inventory. Most importantly, friendly, knowledgeable, welcoming staff members!”
“Hi I am a contractor and thoroughly impressed with the service at your store Stoney creek mountain , Bill from the pro desk is amazing with a helpful service your assistant manager Joey is always ready to help as well thanks”
“This review is long overdue, but wanted to give a shout out to Clarence who was a huge help last summer when we ran into some issues with a gazebo we received that was damaged. He was helpful throughout the whole process and took the time to make sure we were happy in the end!”
“My wife and I are having family over in July and the old furnace and air conditioner just wasn’t doing the job . Had Cassandra come to the house and explained what we would need. Two days later Wes and crew showed up and installed furnace and air conditioner. The guys did a fantastic job even in the poor weather conditions we were having. I would recommend this team to everyone”
“Good selection of tools, garden items, hardware, and everyday project needs. Staff were helpful, and it was easy to find what I was looking for. A solid local store to visit when you need supplies for small projects or repairs.”
“I recently employed the services of The Housecrafters Ltd and can't speak high enough of their efficiency, customer service and quality of work. I contacted them on a Monday, had my windows measured on a Tuesday, saw the job completed on the Wednesday. I am a totally satisfied customer!”
9AM - 8:30PM
1349 Sandhill Dr, Ancaster
Home Improvements
“Shannon in the Seasonal department in Ancaster was very very helpful to me today. I tried to fill out the survey she gave me but the QR code was not active. I would like to give Shannon a rating of 10 for customer service. Thanks again, Shanon”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“We want to thank Preet for her excellent customer service. We were trying to get some Alaskan ice melter which is unavailable in most stores close to us. We finally found that Rona at Waterdown had some bags. We appreciate the assistance Preet gave us to have the bags delivered and her quick, efficient service. Thank you.”