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“Absolutely amazing customer service! Shane went above and beyond to help my husband find an outfit for an upcoming wedding this weekend. He was friendly, polite, funny and very patient. Shane gave us great suggestions. His colleague was fantastic as well with helping find sizes and she made sure we were assisted when we were first waiting. Thank you both so much again!”
“Mike & Debbie,Thanks for helping me buy the perfect suit for my son & nieces wedding!!In summary, I know nothing about suits. Mike asked me all about my needs and the “viola” I had the perfect suit and accessories hopefully for all my future formal gatherings.Very enjoyable experience for a person who does not like shopping.”
“Thank you so much for my Life is Good Yeah Buoy wooden sign, pin, and sticker! I appreciate your kindness and great customer service! I would definitely purchase again!!”
“I had the pleasure of being assisted by Alex during my recent visit to the store to buy a suit for my son. Alex was extremely helpful, knowledgeable, and patient. He provided valuable insights and helped us find the perfect suit. His exceptional customer service made the entire experience enjoyable and stress-free. I highly recommend seeking out Alex's assistance for all your formal wear needs. Thank you, Alex, for your outstanding service!”
“Great experience at my local Mark's store in Keswick, ON. Sales associate Justine was kind, friendly & knowledgeable and found what I was looking for quickly. Justine provided a 5 Star experience, thank you! ⭐⭐⭐⭐⭐?”
“Amazing customer service!Through no fault of theirs , I bought a pair of defective shoes from Omar’s.The owners of Omar’s went to great lengths to replace the shoes.Thank you so much Debbie”
“I like to provide reviews for businesses that go above and beyond in terms of customer service and RW&Co at Upper Canada Mall is one of them. I have been to other locations but I have to say that the Newmarket location is my favourite. It is always clean and neat, and the layout makes it so easy to have a great shopping experience. And a special shout-out and thank you to Rachel. She was warm, welcoming and so helpful with my specific search. She obviously knows the store and the products inside out, and she provided great feedback, as well as some really great clothing and pairing suggestions. While I was there, I also noted that she was just as kind and helpful to other customers, so great job! I will definitely be back!”
“Just received my first order.EFO answered my questions in a timely manner prior to placing my order.Great selection, great prices, fast shipping. My order was PERFECTThis may have been my first order, but definitely won't be my last.Great business practices.”
“Had to give Marina a quick shout out for all of her help over the phone! Excellent customer service, went out of her way to dig through the store to find a specific tie I was looking for based on colours described, after locating the tie she has placed it on hold for me to pick up. Super happy!”
“Yesterday my son and I visited the Mark's Aurora and had the pleasure of dealing with an awesome lady named KATHY.Her patience and kindness literally made our day and our shopping a wonderful experience.I wish Mark's managent knows her value as she is a good representative of the brand.I definitely go to that store for my next shopping.Also at the time of checkout I got the same from the cashier as well so the whole store is a nice place for shopping.I do recommend this place .Thanks again KATHY.”
“Very Nice Customer Service! These Employees deserve a Raise! Very enthusiastic and Professional! Would come back Anyday! Keep up the good Work! And more stock please on Funko Pops!”
“Amazing collection for men’s, really happy with my last visit since staff was friendly, resourceful and highly professional. Kudos to the staff. Would love to shop at this location again?”
“First time buying a suit for a wedding, had no idea what exactly I was looking for. Luckily I had Nick to help me through the entire process he found the perfect combinations to make the best suit for me and I absolutely love it. I would recommend him as your guide if you ever need a suit, definitely will be coming for more in the future with him.”
“Go in dressed like a loser & leave dressed like a winner! Highly recommend!Just eat something before you go, so that you don't end up buying the overpriced chocolates in the checkout line... advice from experience.”
10AM - 8PM
17600 Yonge St, Newmarket
Mens Clothing
“I love H&M for kids in Vaughan or in Markville Mall really nice options for infants and not expensive, they have good sales at list once a month.Thank u . Would definitely recommend!”
“Excellent customer service. Got a gift, a jacket delivered at home, unfortunately wrong size. Called store, customer rep was courteous, suggested to order online the same jacket with correct size then come to store for return and price adjustment if necessary. Worked exactly as expected. Exchange was easy, even saved some money b/c the reorder was on sale at a lower price. I would even buy some clearance items at the store but unfortunately I came too late in the sale period, there was no more suitable size.”
“Wow, what a phenomenal experience! Ryan was fantastic! So engaging and down to earth. My son needed a shirt, they didn't have it in his size. Placed one on hold in keswick. My son was going for interview next day. Ryan went over and beyond, he's a great conversalionist. This store must bring in so many more sales because of him. I'd like to invite him to a dinner at my house because he's so engaging nice, I can't say enough about him.i got everything I needed. My son got the job next day, we went back to buy safety shoes, Ryan suggested products that that saved us hours of time trying things on, we were able to narrow our purchase time by hours. He is the best. Nicole, too, is so efficient. Great staff.”
“Came by to get some clothes earlier this week. The store was very well organized making it easy to shop! Benji was super friendly and helped me find everything I needed.”
“My friend and I were in the store this afternoon and had the pleasure of being helped by Andrew! He was absolutely amazing!! He was incredibly helpful and his knowledge of the brand really helped us navigate which jeans were right for us! Hands down probably the best customer service I’ve ever received!! Keep doing you Andrew!!”
“Wow! wow! Wow! Is all I can say about this Roots Location! The workers are so nice, very professional and very helpful when you need help! You tell they care about what they are doing and love the product that they are selling! I come all the way from Yorkville, Toronto to shop here! I won't go anywhere else!!!! Thank you ROOTS Upper Canada Mall! you guys are rocking it!!!”
10AM - 8PM
17600 Yonge St, Newmarket
Mens Clothing
“I went in to look at a possible suit for my first time and I had an amazing experience right off the bat when I got approached by Arya. Friendly greeting, smile, well dressed, wasn’t pressuring me by asking what I wanted as I walked in but did say to ask him any questions if I needed. Super cool guy. 100% coming back when I want another suit. He fitted me, kept me informed, and cashed me out all in a non-rushed and professional/friendly manner. I recommend speaking to him when you come in. Thanks brother, good job ?? Keep up the good work.”
9:30AM - 8:30PM
17600 Yonge St, Newmarket
Mens Clothing
“Normally a great store with a large selection for the whole family. We buy my daughter's clothing here. Great styles, quality is decent and the price point is fair when you have a growing child.”
“Love love love this store! I spent hours in there, seriously. So many good deals and prices on super cute trendy clothes. I'm quite picky with my clothing and it's been a long time that I've been into a clothing store where I actually fell in love with EVERYTHING. The staff was super nice aswell! The lady at the fitting room was very sweet and so was the cashier. When I got to the till and she rung my items through, and let me know that I can grab another item for 50% off, so of course I jumped on that. There was this dress that I really wanted but the only size left in my size was on the display. I asked one of the employees if I could have it and she didn't hesitate to get it for me. Awesome place. I'm already thinking about getting rid of my old wardrobe and going crazy here! Definitely will be back”
“My wife and I visited this store today. Anna helped us with our clothing tries and choices throughout. Anna was wonderful and fantastic in the services she rendered to us. We would like to thank her very much. We felt very welcomed. And would like to thank the other staff as well. Best of luck to dear Anna and the nice staff of this store.”
10AM - 8PM
Yonge St #17600, Newmarket
Mens Clothing
“I’m a fan of Zara, that means I always go to Zara for my shopping,I want to share my idea about Zara’s branch located in Upper Canada mall, This branch is always organized and clean because they have very good staff, they are always welcoming and helpful and between them, their cashiers are super stars, they are always super helpful and calm, they always try their best to keep you satisfied,”
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“Just want to say thanks to Luigi. This was the first time in a while that I actually felt that someone took pride in their job. He was extremely knowledgeable and helpful. Thank-you for a great experience. I highly recommend Mr. Safety shoes in Newmarket”