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“Excellent service , Nice staff & helpful. Dhruv connected me to the Fso, I came for M2I transaction which is Processed by Sweta Panchal. She is very professional & helpful.”
“I applied for a personal loan from Cash for you and the process was smooth from start to finish. I really appreciate Priyush the customer service who helped me with the loan”
“Working with Karina was great. As a new customer I had a million questions for her. The team stuck with me and the product has been a great addition to my water vending machines. Also…. The product has been incredible regarding the performance in harsh environments. Living in Alaska we obviously have cold weather in the winter. The machines have never had issues in our cold climate. Would gladly do business with Monex again.”
8AM - 5PM
81 Bay St., Toronto
Banks
“CIBC Square is an exceptional location, offering expansive space across more than 40 floors. It features numerous offices and a diverse selection of food courts. I highly recommend CIBC Square.”
“My experience with the branch has been amazing! Got all my questions answered and also received a follow-up call by the representative as soon as possible.The team is quite patient as well at handing customers.Hope to continue receiving such service.”
“Having recently made Alterna Savings Scarborough Centre location our home office we were pleased to find the same exceptional customer service we received in Markham. Thanks Lisa H.
The staff(Lori, Rhonda,Lisa et al) consistently make us feel welcomed and valued as C.U. Members. We also have a personal banking associate in Jill Patel who we feel very comfortable working with. Her customer service efforts are top notch. From her friendly, respectful and engaging manner to her clear communication and listening skills and product/ service knowledge she has certainly earned our confidence. We will be looking at expanding our banking relationship.
Well done Jill…
Nancy Brownsell/James Powell”
“I have visited this branch for various matters over the past two years, and Ms. Pardis has always answered all my questions with patience and care and has consistently handled everything in the best possible way. Whenever I consulted her regarding banking matters, she always provided me with the best recommendations.”
9:30AM - 4PM
4841 Yonge St, North York
Banks
“I’ve been coming to this branch since my parents opened my first account when I was 12. Lilly has been helping me for over 15 years, she is incredibly helpful, and always has a great attitude. People like Lilly making banking at this branch a phenomenal experience.”
“I had a great experience at Bank of China. Lulu was incredibly professional, patient, and helpful throughout the entire process. She explained everything clearly and made sure I felt comfortable with each step. Her efficiency and attention to detail really stood out.
I truly appreciate her support and highly recommend reaching out to Lulu if you need assistance. Thank you for the excellent service!”
9:30AM - 4PM
532 Bloor St W, Toronto
Banks
“I received excellent service at the bank and would like to especially highlight Gia Bach Truong, who provided me with outstanding personalized service. He took the time to carefully address all of my questions in detail, considering my personal profile and my future plans for using my accounts. His professionalism, knowledge, and genuine interest in helping me made the entire experience very positive. Thanks to him, I feel confident and motivated to remain a loyal customer of this bank.”
“The service at the Torontonian department of Caixa is truly outstanding. Marisol, Beatriz and Leonor are always ready to assist with any customer service needs that arise.
Thank you, ladies — I’m truly grateful for all your help.”
“I was there today in distress, and the manager, D, along with her amazing staff, went above and beyond to help me. Keep up the great work — you truly surpass the meaning of excellent customer service! Elizabeth ?”
9AM - 4PM
5700 Yonge St, North York
Banks
“Financial Adviser Rahil gave us great help with arranging investments. He went well beyond his formal duties to make this transaction to happen, and to make it fast. He also spent additional forty minutes after the end of his working day to complete the transaction. Maybe sounds too good to be true, but these are all honestly reported facts.”
“This is the best bank experience I’ve ever had. I LOATHE the bank and honestly TD bank has screwed me before but this branch is lovely. In and out with no issues, helpful relaxed staff. Thank you!!”
9:30AM - 4PM
5522 Yonge St, North York
Banks
“I would like to extend my heartfelt thanks to manager Vincy for her outstanding support. She helped me resolve a very complicated issue with great patience and professionalism.
You can trust her unconditionally she truly represents the best of BMO.”
“Walked over to this bank today just to get some exercise. Unfortunately it was very cold and had forgotten to bring something to the bank. Was going to have to walk all the way back and drive over, but luckily Mahin was able to help my mother and I. Thank you so much for your kindness! I know it took a bit longer to do this transaction, but Mahin was patient and helped us avoid another trip back. Much appreciated!”
“Serena Yen at RBC provided an excellent experience. She was very professional, patient, and welcoming throughout the whole process. She took the time to explain everything clearly and made sure I understood all the details. I never felt rushed, and she was always willing to answer my questions. Her knowledge and helpful attitude made the whole appointment smooth and comfortable. I truly appreciate her support and would highly recommend Serena to anyone looking for great service at RBC.”
“Here is a short note of thanks for your service Uday Indu. Thank you for being courteous and knowledgeable, and for taking the time to clearly explain everything. The assistance was efficient, and the entire process was handled smoothly.”
“Cintia was really helpful and nice today, she helped us through all the steps with patience and Jacklyn greeted us with a great attitude and smile. I will always come back to this branch, because they are super nice and professional. Great experience”
9:30AM - 4PM
557 Danforth Ave, Toronto
Banks
“The staff at this quaint branch are very helpful. Thank you Jonathan Bunston and nice manager who helped with opening an additional account ?
P.s. should have insisted on keeping existing debit card (expiring 2029). Set up new debit card, but locked by fraud prevention department. Called online banking, on hold for 30 min. Turns out card locked as new office number added to profile. Went back to branch; Panayiota resolved this promptly, thank you!”
“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”
9AM - 4PM
429 College St, Toronto
Banks
“I just moved to the city. Didn't know a lot of things but banking advisor Jaanvi, she was so kind and patiently explained to me everything so I could understand. I had a great experience thanks to her.”
“Me and my mom always go to CIBC Bathurst and Finch area and Anton Mariano always help us with everything. He’s phenomenal in helping us with whatever we need. He goes beyond his capacity that makes us 1 of many very satisfied and very happy costumers. Hope that his manager will tell him how awesome he is. Keep up the awesome work. Delia and Reginald”
“I had appointment for my mortgage with Sima, she was very helpful, accurate, and knowledgeable, also all employees are friendly and professional, very satisfied
Cyrus”
“I'm from Brazil and everything is so difficult when we don't have our language, but I opened my account and I was very well received by the bank, siddharth had an impeccable service and very patient!!!”
“I recently visited the branch after some time, as my savings account with Hana Bank had reached maturity and I also needed to withdraw funds from my FHSA account.
For the FHSA withdrawal, I was informed that the required forms needed to be completed prior to processing. Jessica provided clear and professional guidance throughout the process, ensuring everything was handled efficiently. Additionally, the transfer of funds to another bank account was completed smoothly without any issues.
Overall, the branch maintained a bright and welcoming environment, and the service was both professional and efficient. I would like to extend my sincere appreciation to Jessica for her excellent assistance.”
“i really appreciate the fact that i can go inside while waiting for the bus especially during winter time. the lobby area provides warmth and also free wifi. ive only ever used their ATM lol but i always chill at their lobby”
“Gorgeous staff. So knowledgeable and friendly, got everything done in a zip and I am so happy about it. I would definitely come back. Plus, no lines and a huge wait area.”
“This branch was formerly HSBC Canada and is now RBC. Thankfully, the same supportive team remains, especially Coco Chen, whose thoughtful assistance and sharp responses are truly appreciated.”
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“I phoned to inquire about an item, the representative Sherman Jerome took the time with me.He was patient and understanding,. I highly recommend contacting Sherman if you ever need assistance. 5 star!”