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“Ashiv was great, he got me great deals, made sure I was totally taken care of, had a solution for every problem and went above and beyond. It’s rare to see! Genuinely great at his job”
“I switched to coextro over a week ago. Although the transfer from one cable provider to another required a tech because of my previous provider. Coextro was great throughout the switch. Every time I called them I was never on hold and spoke to a knowledgeable person that helped me out.
The service has been great and stable. Speeds as promised. If you're looking for a solid independent ISP in GTA give them a shot.”
“Had a really good day with these two people at bell store on bloor and Runnymede. They were extremely professional and very humble. Iqbal helped me upgrade my device and manager helped me with transferring the data”
“Huzaifa from the Erin Mills store was very patient, knowledgeable and pleasant. He even stayed after closing to make sure we were taken care of. That showed dedication to us. We are quite happy with our new I phones.”
“Ana is the Best! She takes time care and has patience while dealing with potential clients and existing clients. I switched from being a Rogers customer of 20 something years because of the service and the features and benefits that she showed and provided to me”
“Absolutely exceptional service from both the store manager and assistant manager. They were very helpful, friendly and patient. My family swotched all our services from another provider and they made the transition easy and smooth. They followed up with questions and concerns we had and always had a positive easygoing attitude which was very professional, a true pleasure dealing with them. They helped out my father who isn't tech savvy and were very kind and made his experience spectacular. Their knowledge and personalities really made Telus shine during the transition. 5 stars easily and will recommend them to anyone looking for their services. Steven and Paul C.”
“Service 10/10 and great promotions, the people who serve you are very friendly and explain in detail any questions you may have regarding the service. Thank you so much”
“I went to this location to get a new Sim for my card as I had lost my old phone. The customer service was absolutely amazing and the gentleman who helped us out was really friendly. Thank you so much”
“Cortez at the Fido store made everything smooth and easy. He was patient, knowledgeable, and took the time to explain all my options without rushing me. The whole process was stress-free, and I left confident I made the right choice. Highly recommend asking for Cortez if you’re visiting this location.”
“First of all, I hesitated for a moment to subscribe to their Internet service when I saw the comments here on Google.
It was Fido who sent me an email regarding a special offer from Comwave for Fido/Rogers Mobile subscribers. I paid $65 with Telus for 250Mbps and with Comwave I had the possibility of having 120Mbps for $20.25 until December 31, 2025, still a nice saving and it still met my needs.
Some people say in the comments that the customer service is “horrible” or even “incompetent”. Personally, I contacted customer service twice for questions and clarifications, really no problem, very courteous staff and they were able to answer me correctly.
I had subscribed to the service on a Friday, the following Tuesday I received notification that the Modem/Wi-Fi had been shipped and that no technician would be needed for installation. On Friday of the same week I received the package by Purolator while my service began the next day at 5 p.m.
The only downside that I can mention is after unpacking this equipment, their Modem/Wi-Fi felt ultra cheap in hand and indeed the performance of the router part was very inconsistent, even in local network, big congestion with only one device in Wi-Fi and the other in LAN on OpenSpeedTest. I already had my own Wi-Fi 6 router, so I put their equipment in Bridge mode only and use my own router for the network, it works perfectly fine.
In summary for my experience I find it better than Telus apart from the equipment provided, especially for the price at the special rate. Try to contact Telus on a Friday, you will tell me the news :)”
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“I had a great experience at the Virgin Plus location and would like to recognize the store supervisor for her outstanding professionalism.
She was extremely patient, ethical, supportive, and polite. What truly stood out was the way she communicated with customers — she listened carefully, explained things clearly, and treated everyone with genuine respect. Even in challenging situations, she remained calm and professional, which is something you don’t see often.”