“Bought a new pair of boots earlier this week and realized a few days later that one was missing the insole; so wore them back to the store. Both the Manager and Assistant Manager (I believe) were incredibly helpful, friendly and courteous. They took care of the situation immediately; replaced both insoles and cut them to shape for inside the boots for a perfect fit. Great customer service; we are so lucky to have this store and the amazing staff who work there!”
Mens Clothing
“Bought a new pair of boots earlier this week and realized a few days later that one was missing the insole; so wore them back to the store. Both the Manager and Assistant Manager (I believe) were incredibly helpful, friendly and courteous. They took care of the situation immediately; replaced both insoles and cut them to shape for inside the boots for a perfect fit. Great customer service; we are so lucky to have this store and the amazing staff who work there!”