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10AM - 8PM
477 Paul St, Dieppe
Mobile Phones
“It was a beautiful and excellent experience and nice customer service. I changed the screen protection, it was done in a neat, good and clean way . Thank you for your help.”
“They are hands down the best in Ottawa! Offering unbeatable prices and exceptional service, they are always honest and truly care about meeting your needs. Whether you're looking for any type of phone, you'll find amazing deals and top-notch customer care here.”
“Gordon Steals
Awesome service! I have had my phone battery replaced as well as screen protector at a very good price. Excellent customer service at this place!
Gaëlle Kaneza
4 reviews·1 photo
a month ago
Amazing service! My kid dropped her phone in the toilet and the screen wasn’t working . They repaired it in under 2 hours for a very affordable price. The customer service was great : friendly, helpful, and professional. They even added a free screen protector. Highly recommend!
Yvonne Falardeau
Local Guide·18 reviews·2 photos
a month ago
Awesome! My iPhone 8 battery wasn’t holding a charge anymore but the phone is still in great shape. I called and he said he had a battery for it and just come on in. 1/2 hour and he was done and it was a great price. HIGHLY RECOMMEND this place!!
I FIX ANY FONE (Owner)
a month ago
Thank you so much for your awesome review! We're glad we get your iPhone 8 back to holding a charge—it's always great when a good phone can keep going strong. If you ever need anything else, we're here to help!
Faouzi Benchernine
Local Guide·59 reviews·13 photos
a week ago
New
I went to do my screen protector these guys are amazing. The prices very affordable. Very professional they replaced my screen protector for 10 bucks only. Definitely recommend!
Gordon Steals
just now
New
Awesome service! I have had my phone battery replaced as well as screen protector at a very good price. Excellent customer service at this place!”
“I had a great experience at this store. I was kinda unsure about getting a used phone at first. But Anshuman, the salesperson, really helped me out. He was friendly, professional and knowledgeable, he did a great job explaining everything well and made me feel good about buying it. Now I am so happy with my new iphone! Thank you Anshuman :)”
“Great place to repair phones ,ipads and to shop for mobiles , adaptors and chargers.My thanks to Mr.Mo for his excellent service and kindness , for his helping nature.”
“I recently purchased three iPhones from the Place d'Orleans Kiosk, and I couldn't be more impressed with the service. The manager, ‘R.Q.’ not only facilitated the purchase seamlessly but also went above and beyond to help coordinate the logistics so my kids, who attend different universities, could pick up their phones with ease. Her dedication to customer service is outstanding, and she truly represents the company as a fantastic ambassador. I highly recommend this kiosk to anyone looking for a smooth and pleasant shopping experience!”
10AM - 9PM
50 Rideau St, Ottawa
Mobile Phones
“Just repaired my Samsung A15 for the best price I compared to all the other stores in the mall and these guys did has the best price, original screen and fast service. Got the case and screen protector too. Aman did a great job. Thanks mobile snap and Aman for the remarkable service.”
“I was in today and in 10 minutes walked out with a new glass protector and a new case.
The pricing was very competitive.
Great place to do business!”
“I JUST came from there after being to another kiosk for my son's phone,where I was told I needed a new battery and charger port. Nope. Walked up to Snap Mobile,the gentleman took one look,cleared out the charge port and in under a minute,handed it back to me...and it was working! Now I know where to bring all my devices. No BS, just some cool guys building up the people's trust with honesty and transparency. That is how you grow your clientele and gain trust! I would highly recommend trying these guys out first!”
“Thank you JUDE! ,
For your superior customer service, patience & kindness. This type of service is very rare in a retail environment these days. So Impressive and appreciated , by this tech challenged customer!
You will go far with this attitude! All the best to you!
Valancy Rose-DiRocco”
“Karina did everything she could do to make sure I got excellent deals for both my iPhone and home internet. I shopped all over the Rideau Mall to determine the best prices and in the end I did even better than I expected. $250 in merch. $45 for 1G fibre, $75 month for cell etc.”
“Saad at Place D'Orleans was absolutely amazing!!!! Friendly, helpful and amazing customer service skills. Will definitely be going there for anything else I need in the future.”
“Excellent service! Texted this morning, they texted me back right away and someone was at my door in no time to fix my son's iPhone. Very professional, very accommodating and very polite. I would strongly recommend!”
9:30AM - 9PM
1200 St. Laurent Blvd Centre - G237, Ottawa
Mobile Phones
“I had a great experience, The staff were very friendly and helped me find the right phone and plan. They explained everything clearly and made the process easy. I’m really happy with the service. I would definitely come back again”
“Tasha an employee at the Trudeau center, Ottawa Canada. Rendered outstanding customer service to me above and beyond what was expected. I'm more than grateful for her assistance, she is a credit to your company. Thank you...Cortez kimble”
“I wanted to share my positive experience at your store. This location is the best in Ottawa for buying phones. Your personnel are incredibly kind and helpful, especially Mr. Ebrahim. He went above and beyond to help me and my friends find the best options. I truly appreciate his assistance and want to thank him.”
“2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres lol..I like the store though and I’ve spent thousands and thousands of dollars at Best Buy over the years. This mini location is so convenient!”
“Yiooooo what's good party people?
I had the pleasure of dealing with Anum today for my mobile phone, and Youssef the manager hooked it up with the home internet! They tried their best to hook me up and I am leaving 100000% blessed today!
50$ x 2 gift cards! I am leaving a happy camper! Thanks a million for your help, more people need to reach this place. Customer service and care is phenomenal. Appreciate you guys! One Love!
Romulus "Da Fat Panda" Prime”
“Wow! What great service! Taha gave us sound advice and took all the time we needed to serve us and activate our cell phones. He is patient, courteous and pleasant... In short, we were more than satisfied! Thanks to this young employee, Taha, who is certainly one of the best in his field! :)”
“I really liked the customer service from the employee named Will; who by his benevolence, his service in gentleness; In short, I found the service impeccably good; thank you to Warmat for recruiting dedicated people to make customers happy;”
10AM - 6PM
216 Bank St, Ottawa
Mobile Phones
“I had an amazing experience at the Fido store, all thanks to Marc! After a frustrating experience with calling Rogers multiple times, where I couldn’t get the help I needed, Marc stepped in and made everything so much easier. He assisted me in buying a new phone and went above and beyond to set it up for me, explaining everything clearly and patiently. His exceptional customer service and attention to detail really stood out. I left the store feeling confident and happy with my new phone. Thanks, Marc, for turning a frustrating situation into a positive one!”
“Honestly some of the best customer service my partner and I have experienced in years. Alice and Haneen went above and beyond in the service they provided. Both employees were very patient and willing to figure out what plan worked best for such a short notice problem I was having. Even over the phone they had remembered who was calling based on the situation and were able to further direct me. They were professional but also very welcoming. I appreciate them for how they work and this location is lucky to have them! Best Roger’s location in Ottawa. Thank you again Haneen and Alice!!”
“I had a very frustrating start to my Rogers day, but when I came to this store(after five hours of back and forth with Rogers Call Centre agents) Matt and the rest of the team working this evening did such a phenomenal job finding the problem, explaining what the issue was thoroughly, and then working to find the best solution. The team tonight really turned my whole situation around with a positive ending, after a day of frustration.Thanks so much everyone!”
“Had an absolutely amazing and flawless experience at this Location being served by Brandon. He is both knowledgable and extremely friendly, patient and made sure that we felt comfortable upgrading our phones. Would absolutely recommend that people go and see him when they come into the store, won’t be disappointed, Thanks Brandon! :)”
10AM - 9PM
50 Rideau St, Ottawa
Mobile Phones
“After my daughter’s brand new iPhone 15 was stolen, I spent three exhausting hours at the police station and made numerous calls—five to Apple (where I was advised not to go into the store to ask for help) and eight to my provider, Telus—only to find no one could help mark the phone’s IMEI as stolen. It was incredibly frustrating, especially since my daughter, an 18-year-old university student, depends on her phone not only for her studies but also to commute over an hour each way for school. Despite my hesitation and frustration with the lack of support, we decided to try our luck at the Apple Store in Rideau.
When we arrived, I shared our story, and Santiago (I hope I’m spelling his name correctly) overheard our conversation with his coworker and immediately showed empathy and understanding, and was eager to take on our case. Although he was busy with another client, he made a point to help us as soon as he was free, even going so far as to reach out to a personal contact at Telus. Despite all the calls I had previously made to Telus myself, Santiago’s persistence and connections made the difference—I finally had confirmation that the stolen phone would be marked as such.
While it was a huge financial hit to have to buy another $1,500 phone, Santiago’s kindness and commitment to resolving our problem really put my mind at ease. Thank you, Santiago, and the team at Rideau’s Apple Store, for turning an awful experience around.”
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“Great group of workers, always there to answers any question or concerns.They will always find the right phone for all your needs!Recently purchased a new Iphone and would 100% return once my contract is up!Check them out!!!”