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“I really love the friendly and local community feel of the store. Their passion for active living is seen through their support of sporting communities throughout Guelph. Great quality apparel with great quality staff. Definitely check them out!”
“Truly amazing customer service today, he went above and beyond for sure and definitely deserves recognition for it! Will forever shop here <3 Thanks for your help today!”
“Jackie at Stone Road Mall in Guelph was fantastic! Helped us through our shopping and managed to find things in the back as well. Friendly and exceptional service thanks so much!”
“I dealt with a gentleman named Nick who was very approachable and friendly. He helped my visit go smoothly and efficiently. I would recommend anyone stopping by to ask for Nick.?!!!”
10AM - 8PM
435 Stone Rd W, Guelph
Clothing Stores
“Not my kind of store, but my daughter loves coming here and drags me with her ?. She always finds something she wants. I can neither recommend or tell you to avoid this store, but I do know, my teenage daughter would recommend it.”
“Staff is pretty hands off but nice enough. Sale racks are disorganized and cluttered. Change rooms are clean and a good size. Love the clothes! Lots of sizes and inclusive.”
“I had my wedding dress altered after I decided I wanted to remove the fake busts and lower the neckline. Perfect work and done well ahead of time. I will bring future alterations here.”
“We Were Here Three Times This Christmas For Gifts and Again In The New Year Actually Just Three Days Ago to Get Work Boots☺️
The Prices Were Not As Much as I Remember Them Beings I Usually Go to a Place Called Work Authority but the Boots Never Last?
So I Decided To Pay a Little More To Get Far Better Quality Boots and I Did
I’m Very Satisfied”
“I found this business on Instagram and I was super happy with the service! They have a great selection of masks if you're looking for one and the owner is very friendly!”
10AM - 8PM
435 Stone Rd W, Guelph
Clothing Stores
“Yasmina was the best employee ever. She helped style me for my vacation and gave me her utmost attention and care. I would definitely recommend asking for her if you ever visit this location.”
“Came in with a friend today and literally got the BEST service! The workers on July 25th at the opening shift literally treated us like we’ve known each other for years! Literally the best service I have EVER gotten at garage. Of course Hannah and I were inspired by this kindness and love that we together spent $500 that we normally wouldn’t have.Love,Two very happy customers”
“I went in late Friday evening for a last minute outfit for the very next day. Upon entering Bonnie, asked what I was looking for. She listened to my specific needs and within moments had at least five outfit options set up in a change rooms for me!First one was a win and made me feel great at my event. Everyone in the store that day was lovely - Bonnie went above and beyond!”
10AM - 8PM
435 Stone Rd W, Guelph
Clothing Stores
“I've been shopping here for years. Jill, Michelle and the rest of their team are the absolute best! The store is always clean and the team is always happy to help me find the perfect item. If my choice isn't in stock they happily order it to my house and it arrives in just a few days. My favourite store!”
“Looking for a shopping destination that caters to both teenagers and adults, where you can find trendy clothes and leave with a smile on your face? Look no further than Urban Planet in Guelph. This store has it all – a fantastic selection of stylish clothing, a friendly staff, and an atmosphere that's sure to make your shopping experience enjoyable.Urban Planet is a haven for fashion enthusiasts of all ages. Whether you're a teenager looking to stay on top of the latest trends or an adult seeking stylish and affordable options, this store has something for everyone. From casual basics to statement pieces, their range of clothing is sure to satisfy any fashion craving.But what truly makes Urban Planet shine is its exceptional staff. Among the amazing team members, there's one shining star that stands out – Cara. She's a favorite among customers, and it's easy to see why. With her warm and friendly demeanor, Cara goes above and beyond to make your shopping experience memorable. Her knowledge of the store's inventory and her ability to help you find the perfect outfit is truly commendable.The store itself is clean, well-organized, and easy to navigate. You'll find a variety of styles and sizes, ensuring that there's something for everyone. While the prices may have increased slightly over time, the quality and style of the clothing remain top-notch.So, whether you're a teenager looking to revamp your wardrobe or an adult in need of some fashion inspiration, head over to Urban Planet in Guelph. With their wide selection of trendy clothes and the shining star, Cara, ready to assist you, you're bound to leave with a smile and a bag full of fashionable finds.But to the big bosses please bring back the sales please I think that comes from everybody that shops at Urban Planet! ?”
10AM - 8PM
435 Stone Rd W, Guelph
Clothing Stores
“I've always loved The Boathouse. Great clothes and the most amazing staff who are always really helpful. One of the staff members named Jessica is super friendly, helpful and she went above and beyond for me! Jessica, you're a rockstar! 5*”
“My sister and I had one of the best retail experiences we’ve ever had at American Eagle thanks to an incredible associate named Wedad. She went above and beyond to ensure my sister chose the right jeans for her body shape, offering thoughtful suggestions and genuinely caring that she left feeling confident and happy with her purchases. Her knowledge, attentiveness, and warm personality are a cut above the rest—this kind of exceptional service is something rarely seen in retail stores anymore.
We also spoke with the manager, Jason, to share our appreciation. He was enthusiastic, and clearly proud of his team. It’s wonderful to see a leader who supports and recognizes great customer service.
This visit truly exceeded our expectations. We will definitely be returning because of the incredible team at this location! Highly recommend!”
“I started my Christmas shopping and purchased a salt and pepper sweater. There were only Jody and Anna working and Jody showed me some of the available sweaters. I felt guilty unraveling them because they’re folded so delicately and perfect. Ahaha. But I was able to settle on one and she kept warning me about it not being part of the sale. I totally understood what she was saying, but I had it in my head I had to get this sweater because it’s going to my friend who lives in the states. I love seeing Canadian products being worn out in a place that’s not Canada. ?ANYWAY! They were so kind and we were just chatting. I really appreciate genuine connections.”
“Great experience with excellent customer serviceQuality winter coats bought for the whole familyNot sure what's with all the bad reviews, I guess people like to complain about nothing”
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“I have been a Cleo customer for many years. I had the best service today in your store. My occasion for shopping was not very nice; a funeral. Nathalie helped me with finding something comfortable that was really me and was very suitable. I even found myself laughing,.something I haven't done in weeks.”