Old Navy is a family-friendly apparel and accessories brand that offers a wide range of casual wear, including jeans in 180 sizes, comfy fleece, and popular activewear. Customers praise the friendly and helpful staff, with special mentions for their assistance in finding sizes and recommending comfortable options. Many enjoy the great inventory and prices, especially during end-of-season sales. The fitting rooms are spacious, featuring ample hooks, mirrors, and benches for convenience. However, some reviews mention a decline in cleanliness and flow over the years, leading to mixed feelings about the store. Despite this, the overall shopping experience is often described as enjoyable and stress-free. Masks are required for in-store shopping, and free pickup services are available.
Plenty of choices and good customer service and when they do discount they do big
November 2025
Staff were knowledgeable and were helpful at cash with my gift card!
December 2024
Everyone was so kind and helpful. Thanks especially to Helen for hunting the store for sizes. And to Katie for great suggestions for comfortable dress pants for teens!
