Virgin Plus

Mobile Phone Accessories, Cell Phone Stores, Internet Service Providers
Hours: Virgin Plus, formerly Virgin Mobile, is a provider of cell phone plans, home internet, and home phone services. The business is noted for its award-winning customer service and flexible plan options. Reviews consistently highlight the friendly, knowledgeable, and helpful staff at their locations. Customers report that representatives are professional and honest, providing all options without pressure to upsell. Staff members are described as going above and beyond, spending considerable time to ensure setups are complete and problems are solved, even staying past closing when needed. They are praised for being pleasant and efficient, using their product knowledge to help customers select the perfect phone and plan, and assisting with specific requests like sourcing particular devices or porting previous phone numbers. This heartfelt service has resulted in dedicated, long-term customers who highly recommend the business for a great experience.

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1. Hamilton, Ontario