Old Navy offers a well-organized and nicely stocked store with clear signage. While the shopping environment is pleasant, customer experiences with staff vary. Some customers found the staff at fitting rooms and cash registers to be unpleasant and unhelpful, which was disappointing. However, there are standout employees like Shelby, Alice, Gabby, and a cashier named Allone, who provided friendly, helpful, and knowledgeable service, making shopping more enjoyable. The store's clothing selection has declined compared to previous years, with fewer styles and less variety, especially in comparison to US stores. Overall, the store has a clean and organized layout but could improve staff engagement and clothing options.
Wonderful staff, always very helpful, and very good at coming up with solutions.
May 2026
Love their clothes and always fair pricing. Great selection and friendly associates
March 2026
Best fits/options for different body types. Bright, clean store. Staff are very helpful and accommodating. My only gripe is they are often out of stock on many items that are available online.
