Old Navy offers a well-organized and nicely stocked store with clear signage. While the shopping environment is pleasant, customer experiences with staff vary. Some customers found the staff at fitting rooms and cash registers to be unpleasant and unhelpful, which was disappointing. However, there are standout employees like Shelby, Alice, Gabby, and a cashier named Allone, who provided friendly, helpful, and knowledgeable service, making shopping more enjoyable. The store's clothing selection has declined compared to previous years, with fewer styles and less variety, especially in comparison to US stores. Overall, the store has a clean and organized layout but could improve staff engagement and clothing options.
Love love love old navy always and the people who work at this location are so sweet
January 2025
Thank you Shelby and Alice. Really impressed with their friendly behaviour. Amazing customer service. They both helped me to find the right clothes for my kids. Made my day.
