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“Love this store! So much to look at. Bought a super cute sweatshirt for myself and some other great gifts to take to friends from out of town who miss Kingston. Great clothes and all things!”
“I visited Torrid today around 8:00 PM, and the two cashier ladies were absolutely wonderful. They were incredibly helpful, friendly, and professional. They made my shopping experience so enjoyable and made me feel genuinely welcomed and happy. Their outstanding customer service deserves recognition. Thank you for providing such a great experience!”
10AM - 8PM
97 Dalton Ave, Kingston
Womens Clothing
“A seamstress ruined my dress for a wedding (guest) and I ran to Laura’s last minute to find a new dress. I wish I had asked the associates name. She was on the mission with me and was wonderful! I ended up purchasing 2 dresses!”
“Great clothes in excellent condition and great brand names. One major downfall of this store is that they do not group by size, they group by color. This was really annoying. First I want to find my size and then by style. Color only enters into the equation when it's black - a color I never buy.
I was told the reason for sorting by color is that some clothes don't have the size tags. My silent response to that is ask the person bringing in the clothes to tell u the missing sizes. It's a consignment store after all.
Will I go back? Most likely I won't as this sorting through the racks was painful.”
“Cloth is an amazing shop in downtown Kingston that offers beautiful quality women’s clothing … the staff are very knowledgeable and welcoming.. ..definitely a destination shop ?”
“Absolutely top level customer service. I went in needing a very specific shoe for my daughter and the guys working there were patient and very helpful. We left with the perfect pair of shoes.”
“I had a fantastic experience at Eclipse. Autumn is far too good at her job! 😅 She helped me find most of what I was looking for and more! I’ve also always loved the quality & price of their clothing. Reasonable prices and friendly service!”
“Original: I ordered jeans in the store two months ago, wasn’t done properly, the jeans didn’t come and had to called customer service, to put the order through. Still didn’t come!!! Called customer service again and now waiting the refund!!! It has been over two weeks!!!! Unbelievable!!!!
UPDATE: I appreciate the apologies. The issue has been resolved; a mix of computer errors, misinformation, and improper handling.
I have been shopping at Pennington’s for many years, my experiences overall have been great. The stuff at the Kingston location are always professional, helpful, kind, courteous, fun, and eager to assist, which is why I enjoy shopping there. The great deals don’t hurt either.
I do want to say, the customer service people were professional. They just weren’t knowledgeable and correct on how to execute the refund. I’m sure they will improve as they go.
Thank you again for helping to resolve this matter.”
“I am so thankful for Kyle and his staff at the Kingston RW & Co store. Kyle has gone above and beyond to help me out of a bad situation. I am in Winnipeg and needed a pair of suit pants for an August 15th wedding. The pants were sold out online and the Kingston store had the last pair in Canada. Kyle was so kind and worked creatively to find a way to get these pants to us. So many of the other stores said that that there was no way to help us. Thank you Kyle for making customer service a high priority! So appreciated!”
“Beverley was amazing and helped me so much! She’s very competent and aware of what mark’s sells. She knew exactly what I was looking for and got me in and out very quick.”
“Best fits/options for different body types. Bright, clean store. Staff are very helpful and accommodating. My only gripe is they are often out of stock on many items that are available online.”
10AM - 5:30PM
253 Ontario St, Kingston
Womens Clothing
“Excellent service, great choices for men's shirts, found exactly what I needed for work and also some casual shirts too. Really friendly staff and a nice comfortable atmosphere for a quick stop in on your way home!”
“One of Kingstons very best retailers! They carry unique and beautiful clothing for all seasons. I find these are items not easily found elsewhere and are high quality fabrics. They also have lots of great footwear options. Sales associates and the owner are always quick to help whether you are in store, or shopping on-line! Fastest local delivery. Fancy That really does go above and beyond for their customers.”
10AM - 6PM
229 Princess St, Kingston
Womens Clothing
“Lance and Abby are the best! They helped us out with finding a specific size jacket up north and called the other location to reserve it. Very happy with the service!”
“The staff here are exceptionally kind and friendly, whether you purchase something or not. They are also very knowledgeable about their products, and give great recommendations based on what I’m looking for. The store is beautiful and well-maintained, with a good selection always in stock.”
“The staff here are amazing! Ordered part of a sweatsuit in store, and another part online because they didn’t have my size. My online order got cancelled by Roots Canada, and I was extremely disappointed, as I wanted the matching pair. I brought the sweater back looking to exchange/return, and they found me the pants at another store, in the size and colour I wanted. Staff were absolutely lovely and went above and beyond.”
“The store is BEAUTIFUL, every time ive gone into Expressions i am in awe with all of the beautiful close and accessories:) The staff is friendly and so helpful and the owner is a beautiful soul who is fun, hilarious and has a wonderful fashion sense! I wish I could give this place more then five start for Expressions ?”
“Absolutely love this location, the staff is so friendly! They’re always willing to help out and bring overall good vibes!
The product is so cool! Crystals, handmade clothing, all kinds of stuff imported from around the world! Open to spirituality and tarot readings as well!! ❤️❤️ recommend Belleville location”
“Had the most wonderful & effortless experience today with Natalie, I have never been sized before for a bra (I’m 24) and Natalie was so incredibly kind and helpful in sizing me and finding the perfect bra for me. I am so thankful and appreciative to her and the whole team at this Aerie for being so welcoming and kind.Thank you!”
“visited this store with my family and had a pleasant experience, especially with SA/Cashier named Venessa. She was very kind and accomodate our request very patiently. she was relly helpful. 10/10 this time”
“I went to this location on November 11th to look for a winter jacket. I found what I wanted at a great price but it wasn't available in my size. I asked if any more were available. The staff were very helpful and when they were unable to find my size ordered it online for me. It arrived a couple of days later and is exactly what I wanted!”
“Great selection and styles every season, good quality for such amazing prices especially since some items are 100% cotton.
I had a couple exchanges to switch sizes and the staff were so friendly and helpful, she actually found where everything was and got the sizes I was looking for within a minute. That would’ve taken me a while to find on my own.
Love shopping here!”
“I had an amazing experience here April 25th/2026. Mohamed Y helped me out as I navigated my two kids, borderline providing childcare so I could shop around. An amazingly helpful employee, and great overall customer service you don't see very often in 2026. Thanks for the help and ended up with a FIRE Simpsons collab at a great price.”
“Cool brands and different pieces of clothes and shoes. They even have some Alo Yoga pieces, which are hard to find. Got sandals at 50% off, well worth the price. Good service, friendly staff!”
11AM - 5PM
172 Princess St, Kingston
Womens Clothing
“Best dress shopping experience ever. I am a size 16 or 18 and the selection at most stores is limited and style-less. Not here! I had to narrow it down to 4 out of dozens of stylish dresses, short and long. Best part was the owner knew what would look good on my shape and I did purchase one of her suggestions, one I had passed over. Dress and shoes for under $250? Yes!”
“We drove from Brockville just for Ardenes. The staff were amazing and so friendly! They helped my daughter find everything she was looking for. They even cut the tags off for her so she could wear her brand new outfit out. Thanks for the laughs and great visit! We will definitely be back to shop again!”
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“I bought a fabulous black leather short jacket, which feels like it was made for me. My girlfriend purchased the same style, but in a flattering brown colour.
Our salesperson, greeted us in a very polite and positive manner. She explained to each of us the details of the discounts for that day.
She was most helpful when we were checking out our items. She walked us through the steps to do on our phones, to ensure we got a discount on our next visit to the store. I have never had an unpleasant shopping experience at this particular store.”