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9:30AM - 6PM
262 Princess St, Kingston
Sporting Goods
“Staff were very friendly and accommodating when we went for skate rentals! Great proximity to the ice rink downtown, would recommend for cheap and convenient skate rentals!”
“The kindest guy I've ever met, we had a nice conversation and he friendly introduced me the whole store. Being very patient and comprehensive, he gave a 70% discount on a $110 TFC jersey that I was buying for my brother in Brazil!!”
“Amazing pricing and deals at this outlet store. Selection is sometimes limited (kids section is quite small), but it is an outlet after all so should be expected.”
“I had an amazing experience at the Columbia Factory Store in Kingston. They have a wide variety of product models, so it’s easy to find exactly what you’re looking for.
But what truly sets this store apart is their exceptional customer service — honestly the best I’ve ever experienced.
We accidentally left our bag in the store, which contained cash and gold. When I called, Ben handled the situation with great professionalism. He asked the right questions to make sure I was the owner, and then went above and beyond by shipping the bags to Toronto at their own expense.
This level of honesty, responsibility, and care is rare. This was one of the best customer service experiences I’ve ever had. Highly recommended!”
“Had a wonderful , kind and insightful interaction with Laura when I was in Lululemon last week . Good people are everywhere in our community … just quietly doing their best . Thanks Laura !”
“I’ve been in this store twice and both times had a great experience. The first time was to get my 3yo some hockey skates. He wasn’t with me so we took our best guess at what might fit him best. A few months later, went back as we decided we needed to go a size up in his skates.
They bought the old ones back as well as my rec skates and I bought a new pair of figure skates.
I didn’t get their names but the staff members (both times) were super knowledgeable and helpful and found us exactly what we were looking for. So 2 pairs of skates, 2 pairs of skate guards with the 2 older pair of skates they bought plus sharpening… it was less than $100. Couldn’t have asked for a better experience and would highly recommended!”
“Amazing experience, as there are not many customers in the store staff asked if I needed help. They were really respectful and nice, I though the things where a little over priced but if you catch when there are any clearances, like Hollidays etc, you'll catch a really good price ? ?”
“Was working with a salesmen Mason G, unbelievable at what he does. Stand up kid and provided us with tons of details and information about clubs. Super great experience because of him.”
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“The only place I would buy my running shoes in Kingston! Christina and Al are so knowledgeable, friendly and kind. They support the Kingston community, and have the best supply of shoes locally. One of my favorite stores to shop at, I highly recommend”