9:30AM - 6PM
262 Princess St, Kingston
Sporting Goods
“Staff were very friendly and accommodating when we went for skate rentals! Great proximity to the ice rink downtown, would recommend for cheap and convenient skate rentals!”
“The kindest guy I've ever met, we had a nice conversation and he friendly introduced me the whole store. Being very patient and comprehensive, he gave a 70% discount on a $110 TFC jersey that I was buying for my brother in Brazil!!”
“I bought a pair of running shoes today at Under Armour and I want to give a shout out to the young man who was working the cash. He was so sweet; told me all about the military discount, wished me a wonderful day and a speedy recovery ( as I had recently sprained my wrist). All smiles! These little extras are what make for great customer service”
“I had an amazing experience at the Columbia Factory Store in Kingston. They have a wide variety of product models, so it’s easy to find exactly what you’re looking for.
But what truly sets this store apart is their exceptional customer service — honestly the best I’ve ever experienced.
We accidentally left our bag in the store, which contained cash and gold. When I called, Ben handled the situation with great professionalism. He asked the right questions to make sure I was the owner, and then went above and beyond by shipping the bags to Toronto at their own expense.
This level of honesty, responsibility, and care is rare. This was one of the best customer service experiences I’ve ever had. Highly recommended!”
“The staff here are exceptionally kind and friendly, whether you purchase something or not. They are also very knowledgeable about their products, and give great recommendations based on what I’m looking for. The store is beautiful and well-maintained, with a good selection always in stock.”
“Fantastic experience! My son wanted a new catchers mitt and we were able to get a fantastic deal on a high-end glove, broken in to his exact specifications by their experienced and knowledgable staff. They are extremely generous with their time and trade-in offers on our gently used sporting goods. We wouldn’t shop anywhere else! Congrats to the new owner, who is a kind and lovely man.”
“Amazing experience, as there are not many customers in the store staff asked if I needed help. They were really respectful and nice, I though the things where a little over priced but if you catch when there are any clearances, like Hollidays etc, you'll catch a really good price ? ?”
“Was working with a salesmen Mason G, unbelievable at what he does. Stand up kid and provided us with tons of details and information about clubs. Super great experience because of him.”
“The only place I would buy my running shoes in Kingston! Christina and Al are so knowledgeable, friendly and kind. They support the Kingston community, and have the best supply of shoes locally. One of my favorite stores to shop at, I highly recommend”