{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“First time here and was very impressed
Was not rushed at all
Jen was great to deal with
She made my visit worth returning
Very helpful and was able to answer all my questions”
“The only place I would buy my running shoes in Kingston! Christina and Al are so knowledgeable, friendly and kind. They support the Kingston community, and have the best supply of shoes locally. One of my favorite stores to shop at, I highly recommend”
“Heel Boy is my favorite shoe store in Kingston with a terrific selection from sneakers to heels to boots and more. The staff are always friendly and attentive. I need to be careful not to buy too much at a time!”
“Bought a pair of Men’s UGG Winter boots from the Store Manager and the service was incredible!! I will continue to support small business in downtown Kingston!! Thanks for going above and beyond and making me feel welcome in your store!
From a very happy customer”
“Exceptional service. Thank you for stretching my boots. There was a miscommunication initially likely on my part but they corrected it free o! charge. Friendly, fast service. thank you!”
“Absolutely top level customer service. I went in needing a very specific shoe for my daughter and the guys working there were patient and very helpful. We left with the perfect pair of shoes.”
10AM - 6PM
754 Gardiners Rd Spc G-001, Kingston
Shoe Stores
“I bought a pair of running shoes today at Under Armour and I want to give a shout out to the young man who was working the cash. He was so sweet; told me all about the military discount, wished me a wonderful day and a speedy recovery ( as I had recently sprained my wrist). All smiles! These little extras are what make for great customer service”
“Went there today after 15yrs of going to marks for work boots I will continue going to Collins and will tell the rest of my brothers and sisters from Liuna todo the same”
“Original: I ordered jeans in the store two months ago, wasn’t done properly, the jeans didn’t come and had to called customer service, to put the order through. Still didn’t come!!! Called customer service again and now waiting the refund!!! It has been over two weeks!!!! Unbelievable!!!!
UPDATE: I appreciate the apologies. The issue has been resolved; a mix of computer errors, misinformation, and improper handling.
I have been shopping at Pennington’s for many years, my experiences overall have been great. The stuff at the Kingston location are always professional, helpful, kind, courteous, fun, and eager to assist, which is why I enjoy shopping there. The great deals don’t hurt either.
I do want to say, the customer service people were professional. They just weren’t knowledgeable and correct on how to execute the refund. I’m sure they will improve as they go.
Thank you again for helping to resolve this matter.”
“A ton of options, good customer service and not over the top pricing.You can’t go wrong with colorways kingston!Bought Jordan 6 reflections of a champion from them the shoes were brand new in the best condition possible.The owner is a really chill dude and used to frequent the convenience store I worked at nearby.”
“I had an amazing experience at the Columbia Factory Store in Kingston. They have a wide variety of product models, so it’s easy to find exactly what you’re looking for.
But what truly sets this store apart is their exceptional customer service — honestly the best I’ve ever experienced.
We accidentally left our bag in the store, which contained cash and gold. When I called, Ben handled the situation with great professionalism. He asked the right questions to make sure I was the owner, and then went above and beyond by shipping the bags to Toronto at their own expense.
This level of honesty, responsibility, and care is rare. This was one of the best customer service experiences I’ve ever had. Highly recommended!”
11AM - 4PM
48 Princess St, Kingston
Shoe Stores
“One of Kingstons very best retailers! They carry unique and beautiful clothing for all seasons. I find these are items not easily found elsewhere and are high quality fabrics. They also have lots of great footwear options. Sales associates and the owner are always quick to help whether you are in store, or shopping on-line! Fastest local delivery. Fancy That really does go above and beyond for their customers.”
11AM - 5PM
1041 Princess St, Kingston
Shoe Stores
“Beverley was amazing and helped me so much! She’s very competent and aware of what mark’s sells. She knew exactly what I was looking for and got me in and out very quick.”
“I went into the store with a link on my phone to their web site. The young girl at the cash register was very helpful. I brought up the link with a photo of the shoe I was there to purchase for a Xmas gift. She looked it up on her computer and found that it was in stock in the store and went and found the shoe. It was so nice not to go hunting for it. I was in and out of the store in no time with my purchase in hand. That young lady is a keeper.”
“I went to this location on November 11th to look for a winter jacket. I found what I wanted at a great price but it wasn't available in my size. I asked if any more were available. The staff were very helpful and when they were unable to find my size ordered it online for me. It arrived a couple of days later and is exactly what I wanted!”
“Great selection, great service and easy access from Hwy 401.Many staff offering help to find sizes and answer questions.Amazing find of these sandals from Reef--never heard of this brand. Incredibly comfortable after wearing the whole day. Definitely can attest to the product tag "Ridiculously Comfortable"”
“Super great experience today buying a white bag for a wedding. I didn't catch my salesperson's name, but she was awesome. She knows the store products really well and knew exactly what I was looking for. I think her name might have been Isabelle because that's what the receipt said. Hope I have that right. Either way, thank you so much!!!!! I also enjoyed our fun conversation about fashion, shoes, purses, ballet, dancing, and the pros and cons of high heels. Customers value a great in-person experience in a brick & mortar store. Shopping online is good, but this is way more fun. Thanks again!!!”
“Every time I shop at A1, Mike and his Staff are, and have been exceptional! I choose A1 for good, solid quality apparel, and of course, a chat. Five star, thumbs up store, and people.”
10AM - 5PM
945 Gardiners Rd, Kingston
Shoe Stores
“We drove from Brockville just for Ardenes. The staff were amazing and so friendly! They helped my daughter find everything she was looking for. They even cut the tags off for her so she could wear her brand new outfit out. Thanks for the laughs and great visit! We will definitely be back to shop again!”
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
“The owner was the coolest and sweetest guy ever. I’m new to skateboarding and he was super helpful. I didn’t try a drink this time but I did end up getting one of their hoodies which is super good quality.”