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“Excellent customer service. This is a shout out to Rajan, an extremely friendly associate who helped me through out my time at the store. Being in customer service myself for last one year, I can tell that this guy knows what providing a service should be like. I left the store with a big smile today!
Keep up the good work!”
“The owners are so sweet, friendly, and helpful! I love the quality of the sandals here, they are really comfortable and stylish for a great price. I got myself 3 pairs :)”
“Exceptional service from people who really know what they are doing. They practice a craft that is rare these days, and never disappoint. Great personal service too.”
“I stopped in last week looking for work boots and was pleasantly surprised by the sheer volume of inventory—they actually had my size in multiple brands, which almost never happens. The 'Buy One, Get One 50% Off' section is dangerous if you have kids or just need everyday runners. The only minor thing is that finding staff can be a bit of a scavenger hunt when it's busy, and the aisles are pretty tight. But for the savings and the fact that I can outfit the whole family in one trip, it’s worth the lack of frills.”
“Last Saturday I went to the Shoeper store, I was wanting to purchase my first pair of Bluntstones. Angela was so incredibly knowledgeable and friendly. Fantastic customer service, will definitely shop there again.”
“I had the opportunity to connect with Genevieve at Aritzia to build a capsule wardrobe, and it was an excellent experience from start to finish. She helped me pick a ton of pieces and thoughtfully selected key items that fit my style and needs perfectly. It was a pleasure shopping with her! Everything she chose was spot on.”
“We get our kids' school shoes and winter boots here every year. I like their selection... we can get something cheaper like sketchers for indoors and something a little more expensive, like Asics or New Balance for outdoors. We are part of the loyalty club and get a decent amount of $ off a pair of shoes because of it. The customer service is friendly but nothing to write home about to be prepared to do your own hunting for shoes and sizes.”
“I was just SO impressed today with the service I received at the Sunrise Ardene store. I had a rather unusual circumstance. The Assistant Manager, soon to be Manager of the store was very helpful and highly creative in her ability to solve my problem. She was very clear that her #1 goal was to have me be a satisfied customer. I don't write many reviews but I felt a strong desire to share this Job Well Done! Thank you for such amazing service.”
“As some one who struggles finding shoes with size 14 Feet I decided to stop by the outlet. I felt like a princess as Jerome pulled out a cart filled with size 14. Amazing service by Jerome as well as super affordable.”
“Great selection, aesthetic store and most of all, top-tier service! Staff are super helpful and know their stuff. Whether you're after the latest drops or rare finds, this place has it all. Clean store, great vibe—If you’re serious about your kicks, this is the place to go.”
“Excellent sales & customer service. Take a look around, I know you will find something. So many of my clothes are from marks . Stand behind there products.”
“Employees right up to the manager are second to none. Absolutely the best service and product knowledge.. thank you again for your hard work and dedication. Thank you Christine. Matt...”
“I had a very good experience here today. Sales lady in hijab was very helpful. I knew what I wanted, wanted to get in and out of store quickly. I guess different need than those who want to browse.”
11AM - 5PM
C011A, 2960 Kingsway Dr, Kitchener
Shoe Stores
“Amy was super helpful in helping me find an appropriate size of a shoe I fell in love with. Super kind and made my experience comfortable in finding a new everyday boot. Amazing customer service experience. Will definitely be returning!!”
“I went to the store, and I tried buying a Air Force 1. Ethan was the one to help me. He helped me find the shoe and was super nice. He even offered to show me it and asked if I needed other sizes. He was nice enough to check for me.”
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“Bought 2 pairs of Skechers this morning at this store. The salesgirl was fantastic. She was so patient and helpful to me. Wish I knew her name (Salesperson No 420999). Will be back in the future!”