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“Great service and huge selection.
I always go to Pet Valu these days, the staff are very friendly and will do as much as they can to get you a good deal. I often buy more if its a sale.”
“Super convenient that has self wash dogs, if you just need a quick dog wash, they provide shampoo and towels. My dogs love it. Is very affordable, this place is new and all the personal is super nice and helpful. Highly recommended.”
9AM - 7PM
2515 Bank St, Ottawa
Pet Stores
“I purchased three bandanas, two of them for my sister’s dogs. I found out the next day my sister already had the exact bandanas but I had already lost the receipt. The woman at the store was extremely helpful and was kind enough to find my receipt online to help me with the return. I’m very thankful for her help!!”
“All my 3 owned dogs(Corky, Coco, Mattie) have all gone to Shay thru many years...she is a wonderful person and groomer , I wouldn't take my dogs to anyone else. My cat also goes there to have her nails trimmed.The store staff are very knowledgeable and very helpful as well. Would recommend this place.”
“Unbelievable how I didn’t notice this shop after 3 years living in Barrhaven! First, it is Canadian unlike PetSm. Second, it is cheaper!!!! My cat ? only eat Almo and it is only available in PetSmart I thought, which is far from my house. The cashier friendly and helpful. This will be my go to Pets store”
“Everything you need for your cats and dogs. Very limited aquarium supplies. My main gripe with this place, is they never answer the phone. They've got adds all over the radio, begging for patronage, and then ignore prospective customers.”
“Bought some kitten food today, witnessed a lady screaming at the workers, they handled it great! She was having what seemed like a full blown Karen meltdown….
Great prices :)”
“I shop at this store and I have been a volunteer with Eastern Ontario Cats which was previously a charity of Petsmart. Recently there has been a lot of disturbing information that has transpired about how the founder of Eastern Ontario Cats runs the rescue and the health of some of the cats. I can say from experience that the store has very rigid rules when it comes to the rescue and they care about the health of the cats. I am not sure of the details but as soon as there were red flags the partnership with Eastern Ontario Cats was terminated by Petsmart. Any issues about the health of the cats or promises made from the founder has nothing to do with Petsmart because the rescue is its own separate entity and they are required to provide healthy cats. Me and my family really enjoyed volunteering there because the Barrhaven Petsmart staff are so amazing and the customers that came to see the kitties were so much fun. I can not say enough great things about the staff at Barrhaven Petsmart, they are incredible and go out of their way to help people and are always so kind and approachable. I am not sure who the owner of this store is but they hit the jackpot on their staff.”
“The staff is often busy cleaning and/or dealing with visitors. I have always had a pleasant experience. The shop is small, but the staff is quite helpful and has good general knowledge.”
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“I walked in at the last minute for a pet wash because my dog found something unalive to roll in, and they were very accommodating and patient! The dog was unhappy about it but I was a happy customer ?”