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“Had a great experience here yesterday. I needed help fixing a broken snowboard binding buckle, and the staff was so kind and helpful. They fixed it quickly and didn’t charge me at all. Really appreciate the honesty and great service. Will definitely be back!”
“Bass Pro Shops is more than just a retail store—it’s an experience, especially for outdoor enthusiasts. The store offers an extensive selection of products for fishing, hunting, camping, boating, and outdoor apparel, making it a one-stop destination for anyone interested in outdoor activities.
One of the biggest strengths of Bass Pro Shops is the store layout and atmosphere. The themed interior, wildlife displays, large aquariums, and rustic design create a unique shopping environment that appeals to both adults and families. Even visitors who are not shopping often enjoy walking through the store.
The product variety and quality are strong points. Most items are from reputable brands, and the store’s own Bass Pro private-label products are generally good quality for the price. Staff members are usually knowledgeable, especially in fishing and hunting sections, and can provide practical advice rather than just sales pitches.
However, pricing can be higher compared to online retailers or specialty shops, particularly for gear and branded clothing. While sales and seasonal discounts help, it’s not always the cheapest option. During weekends and holidays, stores can also become crowded, which may slow down service.
Overall, Bass Pro Shops is an excellent destination for outdoor lovers and families alike. While prices may be slightly premium, the product range, knowledgeable staff, and immersive environment make it worth visiting.”
“Ive been going to SVP since my children are young.The store have affordable branded shoes and other outdoor stuff for young and old people.The staff are friendly,the place is well organized.”
“Such a fantastic shop. Customer service is great, friendly and very knowledgeable. They have set me up with a handful of items and now have fit my son up for a few items of goalie stuff as well. They do a 10/10 job every time
Highly recommend!”
“Danyal was amazing helping us today! He was patient, knowledgeable, and did a fantastic job sizing my son for hockey equipment. Hands down the best customer service at this store—we’ll definitely be back.”
“I was in a rush to buy safety shoes. I talked to someone and was loosing hope and then Talia came to help with big smile. She instantly helped me with redeeming my coupon and selecting shoes. She even offered if I wanted to buy anti fatigue sole which was good suggestion.”
“I entered the store at 8:41 PM and was worried about whether I’d be able to find the clothing I needed. Tristan stepped in at just the right time and quickly understood exactly what I was looking for. He provided excellent customer service and made the whole experience smooth and stress-free. Keep up the great work, Tristan!”
“This is the first store we shopped the day after we moved to Canada in January 2022 amidst the worst blizzard last 30 years. The store owner is an honest and kind-hearted fella who helped us patiently and got the best boots that we need for the best price in the market. We thank him very much for this. To this day, we always remember him.”
“Roger Das is the best. He has helped me for years, whether it is just jeans or a tie, or a whole outfit. He knows all his stock and whether it will look good on you even before you try it on. But where he really excels, is with custom made. He has helped me with suits for both my daughters' weddings. Last weekend, I was father of the bride in a custom tuxedo. Roger helped me with every detail. I felt like a million bucks and even got compliments on the day. The fit was perfect and the little custom elements made me feel like I was truly an individual. Roger is great.”
“The stand out feature of this chain is their excellent staff. I've been to or spoken to 3 locations plus their main customer service line. Each time they were super helpful & friendly. Also, their prices for brand name athletic gear is fantastic, like 50-70% off.”
11AM - 6PM
3-80 Glen Shields Ave, Concord
Sporting Goods
“Just got all my training supplies at Aqua Palace. Yola was super helpful and friendly and prices were great. Great selection,, found everything I needed. Thanks!”
10AM - 8PM
2558 Yonge St, Toronto
Sporting Goods
“Alexandra really made our drive from Missisauga worth it. Thank you for turning around our bad experience to an amazing and excellent one! Alexandra went above and beyond to make me/her customers happy. THANK YOU ALEX! You really care and represent very well the Brand. We look forward to shopping with you again.”
“Last minute during hockey tournament, skates needed new rivets. They were awesome! Fixed it right away eventhough they were busy. Son was able to make it to the semi final game on time. A huge thank you to all the staff!”
“Amazing service great September and staff. Farha and Adriana are amazing. I walked inn minutes before close yet they served me without rushing me. Its the no 1 store for me. I will always come here compared to other locations as the service was above expected especially when you enter minutes before closing time”
11AM - 7PM
2629 Yonge St, Toronto
Sporting Goods
“Dropped by Running Room at this location and had such a great experience! Michelle helped me out, and she really knew her stuff. She let me try on different shoes, answered all my questions, and made sure I was totally comfortable with my choice. I was deciding between the Bondi 8 shoes in size 9.5 and couldn’t choose between the 4E and 2E width, but her advice made it easy. Super attentive and friendly service—highly recommend checking this place out.”
“Amazing service! They really care about helping you out the best that they can and ensuring that you are fully content with your service. Couldn't recommend them enough!”
“Accidentally the security tag was left on my coat and I live over an hour from this store.
The store manager Jason came up with an excellent solution… he mailed me a new coat without the tag and a return slip for the coat with the tag still on it.
I didn’t have to go back to the store!!!! Thank you Jason. Happy New Year!”
“Amazing service. We are from Ottawa and RYR is taking care of our full AAA association uniforms ( jerseys , shells, socks and warm up suit) process was seamless and easy. Unfortunately for me my son grew more than we expected this summer and we needed to buy new equipment and our orders had just been filled and delivered. I contacted Joe today and he was very understanding and even though he’s still very busy with other associations and their orders he has gone above and beyond to help and make sure to get my son his size for the start of our upcoming season. Great workmanship and even better customer service. The distance doesn’t matter they will not disappoint. Thanks again RYR Sports Inc”
“Wanted to take the time to thank Mona and Greg
For helping me pick up my order in store even if it wasn’t ready for pickup , appreciate your help and excellent customer service”
“Experience was great! Maria took her time trying to help me find something for my dad, she was very kind and was very patient with me. Would love to see her next time I come in”
“10 out of 10 so happy to have my favourite brands head office so close to home, every time I come here it’s a experience some new and cool every time.
Well this is the head office for Canada after all, so many unique items you won’t find in your typical adidas stores threw out the region”
“During the week I came in looking for a pair waterproof clothing for my summer adventures. Nancy was so helpful and knowledgeable, it been a minute since I had this kind of service. Thank you for spending time, I’ll be back for the on touch service, simply amazing.”
“I was helped by a very nice young gentleman this past Thursday. He was able to find me a pair of soccer shoes for my daughter in the exact colour scheme she wanted. This was a difficult task for finding the right size for a 5 year old. He also helped me with getting an XS shin guards that just slip in the socks. It was exactly what I wanted but couldn’t find at SVP. Incredible service and the price was way less than what I expected to pay. Second time I’ve purchased from this store and have not been disappointed. It’s very refreshing to have solid customer service! My daughter was so happy with her shoes that she couldn’t wait to try them on. First kick of the ball and she almost broke a window in the house. I couldn’t have been happier.”
“Exceptional service at the service center today. Jason was kind, professional, and timely. When I asked him for extra consideration to make my daughter's bike less wobbly because she has sensory issues his response was, "Say no more." He came up with a solution immediately. The result was me ending my day with a smiling child who rode a bike solo for the first time. She was fearless and even crossed the road with bumps to go and show off to the neighbor. Thank you, Jason! In a world where parents have to fight every day to get special needs met you didn't hesitate. It was a small gesture but it had a big impact.”
“Shamsul khan is one of the best store manager,
Very knowledgable professional goes above and beyond to help you out and get the job done highly recommended to family and friends .”
9:30AM - 5:30PM
3922 Chesswood Dr, Toronto
Sporting Goods
“Had a fantastic experience with HHC Home Fitness. The treadmill I rented was brand new and worked perfectly for the entire rental. Their prices are very reasonable & they were extremely accommodating as I had a special request. I highly recommend HHC Home Fitness. If you are in the market to rent workout equipment, look no further.”
“Max who works in the ski section is super knowledgeable and helpful in assisting to try different ski boots, he also tried his best to find the right boots for us. Super patient. Great work!!”
“I had an amazing experience at the Famous Footwear location in Vaughan Mills. The store was clean, well-organized, and had a great selection, but what truly stood out was the exceptional service from the store manager.
He went above and beyond to make sure I found exactly what I needed. His professionalism, patience, and willingness to help made the entire visit smooth and enjoyable. It’s rare to come across someone who genuinely cares about customer satisfaction, but he absolutely delivered. I left the store completely satisfied and impressed by the level of service.
If you’re shopping for footwear, this is definitely the location to visit. Highly recommended.”
“I came with my daughter to buy a jacket for my son. Tia was exceptionally proficient in the knowledge of the product and very helpful in us selecting the jacket we bought.
Thank you Tia for all your help!”
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“Bought a pair of tiempos that were a little too big. Customer service was great and they assisted me in finding the best choice for me. Would go back again for sure”