The Running Room on Yonge St in Toronto is highly regarded for its friendly and knowledgeable staff who are passionate about running. Customers consistently praise the wonderful customer service, highlighting the helpfulness of employees who assist with shoe fittings and provide expert advice. The store offers personalized gait analysis to ensure comfort and performance, and staff members are eager to help customers find the right footwear, even assisting with locating items at other nearby locations if needed. The store is clean and well-organized, creating a pleasant shopping experience. Customers appreciate the non-pushy approach of the staff, who offer valuable insights and techniques, such as the heel-lock lacing method. Overall, the Running Room is a recommended destination for runners of all levels, providing a supportive environment and expert guidance for all running needs.
The only location where I felt like I was talked into buying a shoe that really wasn’t a good idea. However the return policy made up for the heavy sales push.
January 2026
Visited this running room this past snowy Sunday
The guy working there was extremely helpful, knowledgeable and knew his craft. Highly recommend and appreciated his help!
January 2026
The staff here are truly exceptional! Super friendly and informative, especially for those looking to purchase a new pair of shoes. The perfect balance of approachable and knowledgeable for what needed. Couldn’t recommend this store enough!!
The young man with the beard who helped us was fantastic!
