The Lacoste store at Square One provides an excellent shopping experience. Staff are extremely knowledgeable, attentive, and kind, treating customers like friends rather than just a sale. They go above and beyond to understand style preferences and needs, offering thoughtful suggestions to find perfect products. Service is fantastic, with helpful and detailed assistance that ensures complete satisfaction. The experience is consistently exceptional, making customers look forward to returning.
Spoke with Mary about getting a new jacket her customer service was 10/10. Treated me like a friend but just an another sale. Unlike Zara who won’t even look at you.
April 2023
My experience with the branch square one was very good my bad experience is with phone customer service
January 2023
I've been to this location a few times, and only once have I ever felt like a customer and not a bother or a nuisance. Never get greeted when I walk into the store, and I never get offered help even when employees see me looking around. I'd expect much better from a brand like lacoste