At Mark's, customers can find a wide range of casual clothing, footwear, workwear, scrubs, and accessories. The stores maintain a clean and organized environment, making browsing a pleasant experience. The merchandise is well-displayed, and the overall store feel is well-maintained. However, some customers have noted that the staff could be more proactive in offering assistance, especially when customers need guidance on sizing or product selection. While the store itself is decent for those who know what they're looking for, a bit more attentive customer service would greatly improve the shopping experience. On the positive side, many customers have praised the friendly and helpful staff, particularly at the Clarkson location. The store is always well-organized and clean, making it a favorite among shoppers. Customers also appreciate the large selection of warm and comfortable home goods and men's jackets. Unfortunately, the customer service has been reported to have declined in recent years, with one customer describing a rude cashier named Brooke. Despite this, the overall experience at Mark's is generally positive, with one customer describing a great experience where a staff member assisted them and their disabled father navigate the store easily.
Heard in the radio there is a sale so while in Oakville Place location I looked at some jeans but they didn't have my size. Then I came to Clarkson Crossing and not only did they have my Jeans in my size BUT those same jeans were on Clearance... Score! I ended buying two pairs. Staff very friendly and helpful at both locations
September 2024
Thank you Linda for pointing me in the right direction and being very kind and Helpful! We need more Linda's!
September 2024
Brooke was great! My favourite Mark's in town. Will make a point to come here for some more Carhartt!
