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“I was at Skechers today and the two amazing lady at the store were super friendly best customer service and made my day with ending up buying two pets of shoes… I would like to thank Renee the store manager that helped me with my size selection and my daughters shoe size … very friendly environment that made my shopping experience so good it just made me feel good about my spending thank you guys keep up the good work ???”
“Natalia was pleasant to deal with. She offered assistance and wasn’t pushy or following me around. She was quick to add items to my changeroom and bring me alternate sizes when i needed. Much appreciated. There is nothing that will push me out of a store quicker than an pushy hovering sales person.”
“Amazing selection of clothes and accessories . Staff are so friendly and so helpful. Always a pleasure to shop here! Highly recommend quality of clothes and service!”
“Firstly, I was drawn to the store by a employee promoting the sale right outside the store over the last weekend before Christmas. It was very great people-to-people marketing!
Once inside, every worker was super helpful! Customer service was really great! Which I feel had a trickle down effect to how customers treated one another while navigating a very small space. Didn't feel crowded, everyone was so polite.
I ended up purchasing two graphic tees (both Nirvana) super happy with my purchase!”
“The lady that helped me today was beyond amazing. Great great great customer service and my experience in the store was elevated more than I could imagine. She was very understanding and friendly throughout the time helping me out with my purchase. Only going to shopping at this particular location from now on. ?”
“Called after closing hours. Alexia went over and beyond to see if an item I was looking for, was is in stock for me. She’s an exemplary employee and I hope that management gives her credit for it.”
“I always shop here, love that they have clothes for shorter girls. Also, I always buy more than I came for and never regret my purchases but I do sometimes wish I bought more. Thank you Reitmans and Staff in the East Gwillimbury location.”
“The staff at Newmarket are awesome!! Very friendly, patient and accommodating. They are very knowledgable and helpful with their stock. I always have the best time there! I am never made to feel uncomfortable there. Looking forward to my next shopping spree!”
“My daughter and I have been to a number of bridal boutiques to try on dresses however she still could not find her perfect dress. Luckly, we were able to find her dress here! We could not believe our luck! We were shown a number of styles and cuts. The lady's there very patient in helping make my daughter wedding day a success. Thank you to Fashion by Alyani for finding us the perfect dress at affordable prices.”
“I had such a great experience shopping at Dynamite thanks to Sienna! She was incredibly lovely, pleasant, and had amazing taste. Her style recommendations were spot on—she really took the time to understand my personal style and what would fit me best. I ended up purchasing so many pieces because of how well she guided me. Truly appreciate her exceptional service!”
“Miks is one hell of a woman. She is so knowledgeable and passionate about everything she does that it shows when she interacts with her clients. I have visited this store several times and would visit many more times in the near future to be able to own a part of this legacy. Her products are of great quality and are maintained well over the years. Thanks for preserving such amazing goods for the generations ahead. It may have not been easy but you did a fantastic job. See you soon.
Kari”
10AM - 9PM
17600 Yonge St, Newmarket
Womens Clothing
“Sanaz is amazing at Honey! She is incredibly helpful and has a real talent for connecting with customers, understanding their style, and making spot-on recommendations. She was patient, honest, and made the whole shopping experience fun and stress-free. I left with pieces I truly love. Definitely a 5-star experience!”
“⭐️⭐️⭐️⭐️⭐️
American Eagle (Upper Canada Mall, Newmarket)
Yesterday, I really needed to buy a pair of jeans, one of them for the same evening. Because of my body size, it’s usually difficult for me to find clothes that fit well. I walked around the whole mall and finally stopped at American Eagle.
At first, I was looking in the wrong section (wide leg instead of straight fit), but then a very polite, friendly, and patient Black sales associate came to help me. She kindly explained the difference between straight and wide-leg jeans, and she brought me four pairs to try on.
Thanks to her help, I found exactly what I needed and purchased two pairs of jeans. She truly made my shopping experience much easier and more enjoyable.
I wish I knew her name to mention it here, but this was yesterday around 5 PM.
Thank you so much for your help!”
“Had a great experience! The employees were helpful and offered just the right amount of customer service. In some other stores, I feel like I’m being approached in every section I walk into, which can be a bit overwhelming but here, the support was perfect. Friendly and available when needed, without being overbearing!”
“Damaris was AMAZING! From the moment I walked in, she was warm, friendly, and incredibly knowledgeable. She went above and beyond to help me find exactly what I needed and made the entire experience fun and effortless. This is the kind of customer service that keeps you coming back—thank you, Damaris! ?✨”
“My mom has just been diagnosed with Breast Cancer and was very upset with the fact that she would lose her hair due to chemo. She was welcomed here with open arms and treated so special. The owner spent atleast an hour with her showing her different wigs and caps. She was so thorough with my mom and did not pressure her to spend any more money then she had to. My mom was treated with dignity And respect. She was also given a new perspective on wigs and their convenience. Thank you so much.”
“Great quality for a bit higher price. This store carries a large supply of clothing for work or play. From all types of footwear, socks, pants, tops and coats. Gloves, hats, housecoats, swimsuits at certain times of the year. Also some interesting gift ideas.
Large change rooms.”
“I visited the Eddie Bauer store at Upper Canada Mall and was assisted by Uzair. He gave me an insightful info about Eddie Bauer jackets and helped find the correct one, He was very professional.I highly recommend this place.”
“Wow! wow! Wow! Is all I can say about this Roots Location! The workers are so nice, very professional and very helpful when you need help! You tell they care about what they are doing and love the product that they are selling! I come all the way from Yorkville, Toronto to shop here! I won't go anywhere else!!!! Thank you ROOTS Upper Canada Mall! you guys are rocking it!!!”
“From the moment I walked in, Alex was a delight. She was personable, which made me feel comfortable while shopping. I hadn't planned on making a purchase, but after receiving such outstanding service from Alex, I was happy to buy something because of her kind demeanour.”
“I had a great shopping experience at Urban Planet in Upper Canada Mall thanks to Divya! She was so kind, patient, and helpful while I was choosing my items. It’s always nice to meet someone so friendly and professional. Thank you, Divya, for making my visit enjoyable!”
10AM - 8PM
17600 Yonge St, Newmarket
Womens Clothing
“Amazing customer service from the team at uppercanada, I had the WORST experience at Cookstown earlier today and almost wrote off H&M all together, but this team truly knows customer service - honoured my exchange and I spent another $100! I didn’t catch the managers name but she helped me at cash at 6pm today! Thank you!!!”
“Ruth was totally amazing. I hate shopping. My anxiety level was high.
Ruth made my experience @BR fabulous. And also a big thank you Nancy who knew fantastic suggestions for what to wear to a polo match.
Thank you ladies for your exceptional service and help
Upper Canada Mall location.”
“Fatima was very kind, patient, and talented. She listened carefully to what I wanted and did an amazing job. I really loved her style and friendly attitude. Highly recommend her! ?”
“I just wanted to say Sierra at this Garage location is honestly such a sweetheart. Every time I come in she’s so kind, welcoming, and genuinely helpful. She always goes out of her way to make sure you feel comfortable and find things that actually fit and look good. It’s rare to meet someone who makes shopping such a positive experience”
“It’s completely unacceptable to lash out at workers who are simply enforcing store policies or doing their best in a busy retail environment. Minimum wage does not mean minimum effort — these employees work hard and deserve basic respect. If a return is denied, a discount isn’t possible, or a policy is explained, that’s not the staff’s fault — it’s the rule of the company.
Customers should remember that kindness costs nothing. Attacking staff who are already stretched thin doesn’t solve anything and only makes the shopping experience worse for everyone. Respect the people working here — they’re the ones keeping the store running.”
10AM - 9PM
Yonge St #17600, Newmarket
Womens Clothing
“Visited this store this evening, for the first time in a while. Last time I was here the return line was extremely slow. However I was surprised to see how fast the tall gentlemen at the women’s register was doing returns and the cash line by himself. He was working two registers at the same time, and he finished my return in less than a minute . Amazing work!”
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“A fantastic store, right on main street. They have incredible animal or camping related designs and each item is extremely high quality. The owners are very kind, they gave me free socks for my wife on my first visit!!! The real star of the show is their shop manager - a very cuddly golden retriever. Must visit and you won't leave without buying at least 1 item.”