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“I had my first experience with a transfer at RBC today and wasn’t sure what to do. I showed the staff the payment instructions I received, and he patiently explained everything. Instead of a costly wire transfer ($45 + $17.50 requested by the recipient), he suggested a bank draft as a cheaper option. The draft fee was $9.90—but then he even went out of his way to ask the manager to waive it for me! I’m truly grateful for the kind and helpful service. Amazing experience—thank you RBC!”
“Moved back to Niagara after many years and miss the small town touch my local BMO offered. They worked with me on a new mortgage and financial planning - Jonathan Koles has been amazing to work with, very honest and professional. Give him a call!”
“I am always treated very well at this branch and no one bothers me about why I am standing in line rather than using the machine. I appreciate the respect the staff gives me as well as the great service.”
“I had some issues with my credit card, and Alex Ngo was incredibly helpful in resolving them. He was patient, knowledgeable, and made the process quick and stress-free.
Excellent service...Highly recommend!”
“Deslin was extremely helpful and went above and beyond to help me and my girlfriend with our bank issues. He answered all of our questions and was very knowledgeable about all of the options available to us. Everything was done with a smile and laughter as well! He made an hour and a half of banking seem like ten minutes! Thank you!”
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“Lovely front of house staff, always fast and helpful!
Big thanks to Alex & Rameez who were both super lovely and helped us open our first Canadian bank accounts! They were both super professional, friendly, patient, understanding, informative and helped us with everything we needed! Really appreciate it -- happy customers and we can't wait to start banking with Scotiabank!
Highly recommend this branch as well! :)”