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9:30AM - 5PM
7957 McLeod Rd Bldg E Unit E1, Niagara Falls
Banks
“I recently decided to switch banks and I am so glad I did! Tatiana Mirza has helped make the process smooth. What Td was willing to offer me verse my old back (First Ontario) is a huge difference and im much happier with Td. Only thing I was is that I made the change sooner.”
9:30AM - 5PM
100 Fourth Ave Unit 11, St. Catharines
Banks
“Amazing atmosphere. Visited here with my elderly parents. Lady at front was super helpful and patient with their questions and helped at the machines to complete their cash withdraws”
9:30AM - 5PM
420 Vansickle Rd BUILDING H001, St. Catharines
Banks
“I had an outstanding experience working with Adam Kirkby for my recent mortgage renewal. As a senior banker, his knowledge and expertise is second to none, and he secured terms that perfectly fit my needs!
What truly sets him apart is his exceptional service! He was incredibly attentive, proactive, and made a typically stressful process feel seamless. If you want a professional who genuinely puts clients first, I highly recommend Adam!”
“I do not do alot of reviews, but I have to on thisTeam at PenFinancial in Fonthill ..2 years ago I transfered my holdings from a major bank..And the Respect and family feel the Staff have for your Financial well-being and truly genuine! They definitely go above and beyond This 5 Star rating!Lou Mattina”
“I would like to express my sincere appreciation for the excellent service provided by your bank representative Jyotia Prinja. She was incredibly helpful, patient, and professional throughout the process. Her friendly attitude and clear communication made the entire experience smooth and pleasant. It's always reassuring to receive such outstanding customer service. Thank you for your support and dedication!”
“Nichol Auton was instrumental, pleasant, knowledgeable and professional in every way in helping me with my investment needs. Thank you so much and kudos to you Nichol. ?”
9:30AM - 5PM
380 Scott St, St. Catharines
Banks
“I would like to thank Debbie B for her outstanding customer service today. I am a care partner for a client of your branch.
we came into the branch with some small issues w online banking and password management. I was so happy to leave my client with Debbie! She was so friendly, patient and helped my client rectify her issues. At all times , Debbie respected my client's privacy.. Her service today was over and above, and my client and myself...left with peace of mind..
Thank you Debbie B”
“Hats off to Alim at BMO for the way he helped my family settle our mother's estate...always unfailingly kind and courteous, he made it a painless experience.”
“I cannot praise Jennifer Johnston and the team at Pen Financial Credit Union enough for their exceptional service in handling our mortgage needs. From the initial consultation to the final paperwork, every step was seamless and stress-free, thanks to their professionalism and expertise. Jennifer went above and beyond to ensure we understood all our options and found the best solution tailored to our needs. The entire staff was friendly, efficient, and responsive throughout the process. We felt supported and confident every step of the way. If you're looking for a reliable and trustworthy partner for your mortgage needs, I highly recommend Jennifer Johnston and the Pen Financial team. Thank you for making our home buying experience a breeze!”
“Chose here a while back to get my first credit card. The teller (I think her name was Lindsey, I hope I spelled her name correctly) and later, the lady on the phone (sorry I can't remember her name), were both so kind. A big thank you to both of them. They answered any questions I had, and made the process quick and hassle free. They didn't try to pressure me into financial offers or products, and they didn't make me feel judged or anything like that. I truly appreciate their help.”
9:30AM - 5PM
200 Fitch St, Welland
Banks
“It was great experience with Dawna.
She has a good willing to help people and it works properly.
I strongly give a special thanks to her!!!”
9:30AM - 5PM
185 St Paul St #177, St. Catharines
Banks
“Today I visited this location for the first time and I had an appointment with( ekta )She was a great guide and I learned a lot from her. She is doing her job very well.”
“Moved back to Niagara after many years and miss the small town touch my local BMO offered. They worked with me on a new mortgage and financial planning - Jonathan Koles has been amazing to work with, very honest and professional. Give him a call!”
9:30AM - 5PM
7555 Montrose Rd Unit D-1, Niagara Falls
Banks
“I forget the name of the lady that helped me the other day. I want to say it was Tracy, but I could be wrong. Anyways she was very helpful and friendly. She made me feel that my switch to CIBC was a good one. Thank you!!
This was the Niagara Square branch I visited.”
9:30AM - 5PM
7452 Montrose Rd, Niagara Falls
Banks
“I want to express my sincere gratitude to Diego at RBC Bank for the exceptional support he provided while I was handling my daughter’s estate. During an incredibly difficult time, he was not only friendly and compassionate but also highly efficient.
Diego understood the importance of settling my daughter’s finances promptly and handled everything with professionalism, patience, and genuine care. His guidance made a very overwhelming process much easier, and I’m truly grateful for his help.
Thank you, Diego, for your kindness and your dedication.”
9:30AM - 5PM
440 Niagara St, Welland
Banks
“Keyon, Jeana are absolutely awesome. Whenever I go there they help me and have me the best advice. I just went there and keyon help me apply for credit increase and such a great person. Thank you”
9:30AM - 5PM
285 Geneva St, St. Catharines
Banks
“I don't even bank with Scotiabank, but am going out of my way to leave a positive review because of the incredible service I received from Diane. Courteous, helped me with my inquiry, and even though I wasn't able to get my situation resolved that day, she made a great effort and pointed me in the right direction. All you can ask for, 5 star experience!”
“I had some issues with my credit card, and Alex Ngo was incredibly helpful in resolving them. He was patient, knowledgeable, and made the process quick and stress-free.
Excellent service...Highly recommend!”
9:30AM - 5PM
343 Glendale Ave, St. Catharines
Banks
“I would like to praise Taylor, a banker/teller at Scotiabank in Mountain Lock Plaza on Glendale Avenue, for her outstanding customer service skills. She demonstrated exceptional professionalism and excellence. Other employees of Scotiabank could benefit from following her example, as her customer service truly sets a high standard.”
“Deslin was extremely helpful and went above and beyond to help me and my girlfriend with our bank issues. He answered all of our questions and was very knowledgeable about all of the options available to us. Everything was done with a smile and laughter as well! He made an hour and a half of banking seem like ten minutes! Thank you!”
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“I came here to pay a lien off for a car I was purchasing. Rosemary went above and beyond to ensure I received the paperwork I desired and needed to prove that the loan was paid off and I could continue with the car purchase. Thank you to her for her help and kindness!”