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“Fantastic customer service. Very friendly and the employee I spoke with helped to make sure my shipping label was all correct. Great location too. Cool old gas pumps and signs.”
“I had to have notary services, faxing, copying, and shipping in sequence as I was on the road away from home, closing on a house in a third state...the staff was patient, helpful, and quick, and I appreciate their professionalism and great service.”
8:30 - 11AM 12 - 4PM
11 Vincentian Drive, Niagara University
Shipping Centers
“I wish I lived at 14109 year round because this is the best post office I’ve encountered. I mean I have a peppering of decent experiences elsewhere but there is something truly amazing when you’re remembered by your first name and PO Box number EVERYTIME, being handed your package with a smile and sincere conversation. Stacy is amazing and although I don’t know the other clerk as well she is also nice. They are here to help students and customers, not up selling or inconveniencing them just to be bureaucratic. Genuinely awesome!”
“I switched over from a Canada Post box rental to the UPS Store #194 at 4025 Dorchester Road in Niagara Falls, ON in September 2020 due to mobility issues. Just sorry I did not do it sooner as Amar and Jeff really take their level of service to new heights. They are always very pleasant, professional and efficient; truly a joy to deal with. I highly recommend their UPS Store 194 for their consistent and exemplary service over the years. - Wendy Peters”
“I’ve lived here 2 years, so far 0 issues. This post office deserves a higher rating than they have. A lot of the negative reviews are people who are just mad about 1 single mistake. The mail is still delivered by human beings and occasionally they will make a mistake. One mistake out of thousands of correctly delivered items isn’t really a good reason to trash your local post office on google in my opinion. They have been nothing but kind, courteous, and helpful in my dealings with them.”
“Can’t chime in on the curriers but I’ll say the people that work the desk are amazing and helpful and make it a positive experience.Bronco and Michelle are the best!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Great customer service, I missed a package and unfortunately I had to pick it up at their facility at niagara on the lake. I had another package comming the next day, I called and asked if they could resend package with new package and they did! I also filled out the form for them to drop off the package without a signature, and they allow you to hand it to the courier and not have to deliver it to their location. It was super easy and helpful. I wish more companies were like this, logical and helpful.”