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“While it may appear that all clothing retailers are relatively equal, this is not necessarily the case. Selling a product is one thing, but providing ongoing personal assistance, support and service after the fact are value-added components that clearly differentiates one retailer from another. Anna Rea and her team at Tocca Finita have always provided these value-added components, and this definitely places Tocca Finita at the top of women's retail stores in the GTA.”
“Shyan assisted us and was very pleasant, demonstrating thorough knowledge of all the shoe models. She patiently helped us choose the right shoes, considering our foot condition and support needs.”
“Mark’s is a dependable place to shop for quality workwear, casual clothing, and practical footwear. The selection focuses on durable, functional items that hold up well to everyday use, and the store layout makes browsing easy. Staff are generally helpful, though service can vary during busy periods. Overall, it’s a reliable option for everyday and work-ready apparel without unnecessary frills.”
“This is my "go to store" I have been shopping here since it first opened and I have never have been disappointed. I love the staff and sometimes I just drop in for a visit if I am in the area . I especially want to mention Shilpi and Leigh who are so helpful and always go out of their way to help me. So if you want clothes that are just a bit edgy, and of good quality and good prices this is your store. Have fun.”
“Love having a James Perse store near home. The vibe is calm and low-key, staff are nice, and the clothes are simple but really well made. Super convenient for picking up quality basics.”
“I've never met a more helpful person like Tarina, she's very supportive and made it way easy to shop! With Fiona's help and directions, my experience in this store was AMAZING! highly recommended!
Thanks so much Tarina and Fiona!”
“Went to this store for the first time today. Was pleasantly surprised by their shoe selection. I got a pair of Miz Mooz pewter sandals, and ladies it's the perfect comfy and dressy sandal. Also picked up the white leather UGG sneakers, its so comfy! They have a great selection of clothing too. The ladies working there were so warm and welcoming. Excellent customer service!! Thank you for a wonderful shopping experience ❤”
“⭐️⭐️⭐️⭐️⭐️ 10/10 – Outstanding Service and Experience!
I absolutely love shopping at Roots - Downtown Oakville Lakeshore. This is truly the best store, especially when it comes to amazing customer service.
Every time I walk in, I am made to feel so welcome. The employees and manager are incredibly friendly, professional, and caring—and they even remember my name and dog’s name, which means so much to me. The store is always spotless and beautifully organized, making it a pleasure to shop.
They consistently go the extra mile to help you find exactly what you’re looking for. The staff is very knowledgeable about their products, always smiling and welcoming every customer with kindness and respect.
I have been shopping here for many years, and I love seeing the familiar faces who make every visit special. This location truly stands out for its service, staff, and high-quality Roots clothing.
Highly recommended—this place is exceptional! ❤️”
“Winners is the best place for anything and everything. Prices are so affordable and brands are of multiple choices. You choose as you like and afford.
The tagline is true “Is everything that you see is from winners” Yes in my case those shoes those jackets those bags .. etc”
“Lovely store. Excellent customer service. I ALWAYS find something worthwhile and beautiful with each visit. Love this store! The store is never 'crammed' as in the big box clothing stores. The garments are displayed well, there is room to walk about and relax. The service staff are always friendly, helpful and work with your budget. The window displays are always a favourite. It's a must visit each time I'm downtown.”
“I found an incredible bag in pristine condition at such a great price here! Before making this purchase, I've been to the store many times before and they have such a great selection and range of different items and at different prices. Thank you also for enforcing safety measures at the store during COVID, your customers appreciate it. If you're in downtown Oakville, Second Chance is always worth checking out!”
“Needed a dress for a relatives wedding. The selection is always amazing! The staff was very helpful and attentive. Found a gorgeous dress and beautiful earrings to boot!”
“Lana’s Boutique is a great shoppe. It has a well curated mix of Canadian and European designed clothing. Good price point. The owner is knowledgeable, friendly and helpful but no pressure.”
“Black Caviar is my go-to spot as they consistently have the best selection, and the staff are amazing. Helpful, knowledgeable, incredibly friendly. My only problem is trying to leave the store because everything is so beautiful. Highly recommend.”
“Maria and all the staff at Andrew’s were fabulous. She found outfits that suited me perfectly, offered to source different sizes and gave excellent advice on options. After a long search for some items I had to hug her as I left she had been so good. The selection is great too. I will be back.”
“I’ve been shopping at this store for over 15 years. It’s definitely my go to store for all of my clothing needs. The staff is amazing and make it a point of getting to know you personally. From the minute I walk into the store until I leave I feel welcome. Love shopping there.”
“I have to say that the customer service that I received from the Manager Jody (sp) @ Oakville Place was amazing and was so incredibly helpful when I was in several times over the last 2 weeks. She was so full of positive energy, even with the Christmas rush beginning!! Thank you for such a great job you are doing!!”
“This location is clean and well organized. Their customer service is excellent. I love shopping at this location. I always find excellent deals on clothing, housewares, seasonal items and beauty items. Great place to find gifts for friends and family.”
“Excellent customer service, of course, the product is the best. Customer service representatives and the manager Ryan is always available to assist. Our store of choice.”
“This Lululemon location really delivers on variety - they carry sizes and styles that work for different body types and activity levels, which isn't always a given at athletic wear stores. Whether you're looking for yoga gear, running apparel, or casual athleisure, there's something for everyone.
The staff stands out for being genuinely friendly and helpful without being pushy. They seem knowledgeable about the products and are happy to help you find the right fit or suggest items based on your activities. The store itself is well-organized and clean, making it easy to browse.
However, the prices are quite steep, even by athletic wear standards. While the quality is generally good, it's hard to justify the cost for many items when there are comparable alternatives available at much lower price points. You're definitely paying a premium for the brand name.
If budget isn't a concern and you're loyal to the brand, this location offers a pleasant shopping experience. But for value-conscious shoppers, the high prices significantly impact the overall value proposition.”
“Wonderful experience at Anthropologie downtown Oakville. Great customer service still exists thanks to Glancy (I am hoping I remembered her name and spelled it correctly). She was helpful, kind and genuinely wonderful! Thank you so much Glancy for your kindness!”
“Jen at RW store, Oakville place is super amazing. Had an amazing customer experience because of her. Very nice in helping out every customer and made exceptions in all way possible to replace the clothes with the right sizes and help buy right dresses.”
“Visited this store with a friend. We were lucky to visit during a 50% off sale. The quality of product is excellent. Great fabric and color selection for both men and women. The sale was so good, I returned the following week and made 2 purchases”
“I had an amazing experience at this location, prices are excellent! Chaya and Stephanie took great care of me and were incredibly helpful, patient, and kind throughout my visit. Their customer service was outstanding, and that truly makes a difference. I would absolutely recommend this place and especially these two ladies. Great service all around.”
“My experiences at Garage have only been good! I love their clothes and they have such friendly staff who are always ready to help! Garage has become my favorite store to shop at and I will continue to be a loyal customer!”
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“I have been purchasing my bras, undies and bathing suits from Lida at Inside Story since I moved to Oakville 8 years ago. Not only does the have a beautiful selection she offers a wide variety of sizes including for larger women. I can always find something beautiful. Thank you Lida! ?”