“Amazing service. You just don't find businesses like this much anymore. I had a glass shower door issue that every other big glass shop in town refused to service because they weren't the ones to install it. Albion was not only able to do it, but they did a really great job and were super courteous. I had some time pressure that I explained to them and they were really accommodating. These are the folks you want to deal with.”
“Awesome delivery of our bedroom set by Damon and Max! They called ahead to tell us they were coming and then carried up the furniture and installed it. They were courteous, good natured, respectful and even placed felt tac under the furniture. Excellent work guys!”
“They were able to fix a broken spring in my couch so that I didn’t need to buy a new one. They collected and returned the couch with their truck which was very convenient. The team is skilled and honest- I would recommend them.”
“Ordered online. Staff went above and beyond to ensure I got my parcel on time! Products were exactly as advertised. Even came with the most delicious chewy caramel sweet as a thank you!”
“West of Main is such a beautiful furniture and home decor store with a really curated, elevated, asthetic. They also offer design services although I personally haven’t used those. I’ve purchased several smaller decor items from them over time and have been very happy with the quality and overall experience. That being said, I would recommend being cautious when ordering online, especially during warehouse or final sale events. I recently purchased an item from their warehouse sale that looked quite different in person than it did online, which was disappointing. Unfortunately, because it was final sale, I wasn’t able to return it. Overall, they carry some stunning pieces and I’ve had mostly positive experiences, but I do think their online photos/descriptions could better reflect the actual products customers receive.”
“Recently visited this store with my sister Myrna as she was looking for exclusive linen products. You will be pleasantly surprised when you visit this beautiful shop that has everything that you need to beautify your home. They deal internationally with many partners giving them access to luxurious Custom bedding, drapery and carpets. They also offer a designer service that will come to your home. We highly recommend you visit this store allowing your dreams to become a reality! Let your dreams guide you!”
“Always a smooth and friendly experience shopping here. Particularly impressed by (manager?) Mya today, who deserves to be recognised for how well she does her job. She handled a busy post-Christmas shopping day with aplomb. She helped me find an item I really needed while taking phone calls and ringing out customers, all in an attentive and friendly way. Much appreciated, thank you!”
“As an artist with Koyman galleries for 30 years I have nothing but gratitude and appreciation for this gallery. The artworks are displayed well, staff is very knowledgeable and there’s something for everyone there. It’s Canada’s largest private gallery with the masterful artists. Worth a visit !”
“I had a somewhat unusual framing request, and Christine was wonderful. She took the time to check with her team, kept me updated, and went above and beyond to help me find a solution. Everyone was friendly, knowledgeable, and genuinely cared about helping. I left feeling very well looked after. Highly recommended!”
“I had a great experience with Ryan while shopping for a new mattress! He was very informative and helpful, and took the time to answer my questions and help me find the right one. He was also genuinely nice and funny, which made the whole experience enjoyable and stress-free. Especially because we're undergoing a big change and he helped us have ease during our shopping experience. I really appreciated his help and would definitely recommend him. Thank you, Ryan! ?”
“I went to the store on two separate occasions and on both occasions I had a wonderful experience. The person who made my experience wonderful was the clerk was working on both occasions. She was a beautiful dark skin thin young lady… I’m really sorry I forgot your name! I am from Ottawa and when I travel I always buy gifts there to bring to my friends are abroad. The first time I bought smoked salmon in a wooden box with Inuit art on it. The second time I bought two bottles of large maple syrup with some maple butter. The young lady who’s served me was so pleasant and patient with me. She even googled for me if it was allowed to bring smoked salmon on a plane. She made pleasant conversation with me and when I bought the maple syrup she went through the effort of wrapping them carefully so they don’t break when I put them in my luggage. The store is beautiful. They have amazing beautiful souvenirs and artwork. There is another store downstairs not affiliated to them but just not as good. I did compare the prices and although this store is much more high end,the prices are much better. Not to mention they have way better things. More creative and beautiful things. I was looking everywhere in Ottawa for the smoked salmon with the Inuit art on the box. I was very stunned when I found it at the store but pleasantly surprised. To the young lady working at the counter again I am sorry I forgot your name but you are amazing. From now on I know where to go to buy my souvenirs from Ottawa.”
“Every city seems to have that one store where you walk in to “just browse” & leave questioning why your home suddenly feels underachieving. In Ottawa, that store is Zone. We popped in to warm up from the winter air & immediately fell into the trap of believing that a better bowl might somehow lead to a better life. Within minutes, we were seriously evaluating whether we needed minimalist ceramic pitchers in three slightly different shades of calm. This shop specializes in the art of convincing rational adults that beautifully designed everyday objects are not indulgences... they are investments in personal evolution. Clean Scandinavian-adjacent aesthetics, clever kitchenware & just enough whimsy to justify a purchase you didn’t know existed 15 minutes earlier. While debating a set of very elegant mugs, we realized we were having the exact same conversation we once had at EQ3 - the quiet negotiation between practicality & aspiration. Do we need this? No. Will coffee somehow taste more intelligent in this? Possibly. This place reminds you good design isn’t just about objects... it’s about tiny daily upgrades to how life feels. And if a well-designed spoon can improve your morning by 3%, compound interest suggests this is a strong long-term strategy.”
“We recently purchased a fireplace from Burning Log and had a positive experience! Despite the fact that we couldn’t visit the store in person due to Covid restrictions, Adam was very responsive, helpful, and knowledgeable on the product that would be best suited for our home. Adam answered our numerous questions through email and phone, and made sure we had everything we required for installation. We made a mistake in measuring our space and originally purchased a fireplace that was one size too big. We contacted Adam and he exchanged our fireplace for a smaller unit with no questions asked, he even personally delivered the fireplace to our home.As well, we had completed a lot of research on suppliers and pricing in the area for gas fireplaces and Burning Log had the best prices by far.Overall, we’re happy with our purchase, the customer service we received, and would definitely recommended Burning Log to anyone looking to purchase a fireplace for their home.”
“I wanted a mention of Hannah at the ottawa location trainyards she was so knowledgeable and so helpful she stuffed pillows moved stuff so I could compare all with a big smile she didn't know I had just lost my son and what it meant to run into such a kind human being thanks again Hannah ill be back to see you.”
“The place is large, and wonderfully laid out. The colours and designs on the fabrics are very artistic and would make the shop an interesting stop for even an artistically oriented non-sewer. A whole world of wonderful people were browsing through the shop when we were there. We bought this seam ripper set for just $3.11. What a deal!!”
“The staff at this location are super helpful and friendly. I had to go back and forth a couple od times because I was testing cushions in different colours. The first time, the staff (i forgot her name, shorter dark hair, asian accent with glasses) was really friendly even though I arrived 10 minutes to closing. The second time, I was served by Abrar who was amazingly helpful. She made the exchange and adjustment feel like a breeze. Now I always want to shop here :)”
“Best Location in Ottawa. The sheer size of the inventory is impressive, and the store layout makes it easy to find what you’re looking for. But what really sets this place apart is the staff. I had the pleasure of working with Jenna, who genuinely went above and beyond to help me out. She made the entire experience seamless. If you’re shopping for furniture in Ottawa, this is the place to go.”
“Just wanted to leave a review after I saw some of the negative ones about the wait. I ordered two lamps online and received one of them (Panthella by Louis Poulsen) 8 weeks later. Still waiting on the other one but totally understand how these things can go. Unfortunately delays happen when you order from interior designer brands around the world, and on top of that, logistics sometimes is just out of control. Appreciate the store sending the available product first. Very happy with my purchase! My cat says thanks for the new light😄”
“Excellent service! Dieumerci was very helpful, patient, and professional. He took the time to answer all our questions and helped us find the right furniture for our needs. We really appreciated his kindness and excellent customer service. Highly recommended!”
Two familiar names now share one storefront. Bed Bath & Beyond and The Container Store opened their first co-branded location in Fort Worth, Texas, on May 16, and the concept is spreading to nearly two dozen stores in what the company calls phase one.
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.