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“The sales team was so gentle in welcoming and treated me with passion. I liked the options available and especially the boxing day deals. Got a luggage set and best price for my choice. Thanks.”
“I had an old and favourite recliner renewed, not just recovered. The selection of fabrics was amazing. The chair was picked up and returned within a week. What an excellent job.”
“I’ve purchased one Deluxe Organic Latex and Wool Pillow to try and I loved it so much that I ordered another four! My plan is to switch to Obasan for all my bedding and mattresses. These are quality products and the best part is that they’re made in Canada! You can never go wrong with organic and natural materials. So much better than the synthetic ones and worth the investment.”
“Excellent service from Doug Karam and the delivery team at the 2026 Tenth Line Rd location. Doug's knowledge and years of experience helps making such an important decision feel like selfcare instead of a big expense. Thank you”
9:30AM - 6PM
282 Bank St, Ottawa
Mattress Stores
“Kieran was absolutely fantastic he is very much talented and smart and professional. If I came back to this location I wouldn’t be served anyone else. Hats off to Kieran and the Sleep Country Bank street.”
“The delivery guys were amazing, in and out in no time with no damage!! Product was not damage except the one complaint was the “energy saving “ sticker on the glass door was so hard to get off and left all this glue that I have to try and remove.”
“Melanie was great at asking the right questions and having me try the right mattresses. I ended up buying the first one she had me try! Bought two pillows as well as a mattress protector, I was able to take advantage of a Black Friday sale. I always like Mattress Mart because of their free delivery and removal of the old mattress. 4 weeks later and we are still so happy with our mattress!”
“We were at the Trainyards location in ottawa. Served by Sylvester.
Exceptional service.
He was very well informed. Answered every question.
Pleasant, respectful, respectable. Plain and simply, very helpful.
No pushing at all.
An excellent experience with an excellent sales rep.”
“Company reached out to resolve below issue
The website says 10% off everything all weekend. So I go into the store to purchase a pillow assuming they also give me the same price as online, and they don’t. They just charge me full price. No I have to drive into the store tomorrow for a refund. If they properly refund me, I will up them to 3.7 stars, but it’s 31 minutes lost and $6 of gas….
Thanks I have not yet tried the pillow
The company later contacted me and was pleasantly surprised to deal with and they showed empathy and offered to fix the issue. Switching to 5 stars due to company follow up.
Also the pillow has been really good”
10AM - 6PM
1800 St. Laurent Blvd, Ottawa
Mattress Stores
“Wow ! I had a wonderful experience at Surplus Furniture! All the employees were helpful and knowledgeable. They took the time to help me choose the right mattress and bed, and I even received my purchase the same day — incredible! I highly recommend this store: amazing service from everyone and great prices too.”
10AM - 7:30PM
2685 Iris St, Ottawa
Mattress Stores
“Vegetarian options: Some vegetarian / vegan options like plant balls.
Dietary restrictions: Not a lot of Halal food but I reccomend the haddock.
Kid-friendliness: Very kid friendly, whole area for kids to play in.”
10AM - 8PM
2685 Iris St, Ottawa
Mattress Stores
“Had the best experience today visiting from the UK! We arrived right at closing but the delightful Randy let us in to try our luck with whatever food they had left and we managed to get exactly what we wanted! Wonderful staff on Sunday evening, including Conner and Michelle as well.
Will definitely return the next time we’re in the country! Love you IKEA :)”
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“Excellent customer service from OUBAID A… I spent 20 minutes at your location seeking assistance with a mattress, and a staff member approached me, offered help, and patiently waited between customers to ensure my needs were met. for sure, I’ll come back and ask for him for help next time in”