The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans (in 180 sizes!) to comfy fleece and bestselling activewear. Customers can enjoy free pickup services or visit the large, well-organized store with high ceilings and attractively displayed merchandise. The staff is attentive and provides a smooth checkout experience, though lineups can sometimes be significant. However, some shoppers feel the pricing is questionable, with everything seemingly "on sale," and the return policy is considered unfair, as items purchased during sales cannot be exchanged after 2 weeks. Overall, the brand offers a wide range of products, but the shopping experience can be hit-or-miss for some customers.
Most of the staff is super friendly and helpful. They really need people whose only job is folding and tidying, and picking things up
August 2025
Always find some great deals for my kids here. But apparently there is water for sale at the cash now for $5.50?! Some of the clothes are cheaper than that!
June 2025
If they carry on like this, the brand will close. Everything is 'on sale' which is a good indication of bad pricing to begin with
