RBC Royal Bank
BanksHours:
585 Montréal Rd, Ottawa ON K1K 4K4 Hours
About RBC Royal Bank
RBC Royal Bank is a leading financial institution in Canada, known for its extensive network of branches and ATMs, providing convenient and accessible banking services to its customers. The bank offers a wide range of products and services, including personal banking, business banking, loans, mortgages, and investment advice. Many of RBC's branches have extended hours on Saturdays and evenings, allowing customers to manage their banking needs at their convenience. Additionally, the bank's Night Deposit Services enable customers to deposit cash or cheques outside of regular business hours. Customers have generally had positive experiences with RBC Royal Bank. One customer, who has been with the bank since 2004, praised the excellent service and handling of their banking issues, especially in comparison to their previous experience with another bank. Another customer highlighted the knowledgeable and caring service they received from a bank representative, Ferdinand Kamfa, and the Branch Manager, who they would readily recommend to their loved ones. The bank's commitment to customer service is further demonstrated by the experiences of a business customer who owns a nearby gas station. The customer praised the welcoming and excellent service they received from the Assistant Branch Manager, who had recently returned from maternity leave, reminding the customer of the personalized attention and care that was once common in the banking industry. Overall, RBC Royal Bank is a trusted and reliable financial institution that provides its customers with convenient access to a wide range of banking services, along with a focus on delivering exceptional customer service.
Most Recent Reviews
June 2026
Given the flow at this branch and their location the customer service is pretty good. Wait time expect 15 mins.
May 2026
The tellers are amazing but they definitely need more people working . There is always a huge line and people get upset and that not fair to the few people that are working . They need more support.
January 2026
It's been my bank for a long time, the staff are very friendly and professional, it will continue to be my bank forever.
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