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“Zahid was the most amazing sales representative I have ever worked with! I was having a Sim card data issue with my new iPhone 15 and he went over and above with his patience and his knowledge in this area! In a matter of minutes, he had my phone working better than it had since I first bought it. He’s truly an asset to the Telus team!”
“I'm using carry telecom for a month & the service has been great with no interruptions. Recently I had a query with the billing charges which was addressed by agent Erika in a very professional way, she was very understanding & explained me regarding all the queries which I had & ended up resolving my issue by escalating the issue to the accounts team. It was followed up the very next day. I really appreciate agent Erika's work & heads up to carry telecom team. Thank you.”
“Customer service was great. They went over and above and also did follow up the next day. ??Since COVID other Companies customer service has really gone down hill.”
“Shafagh was an amazing customer service representative and explained things very well and with passion. I hope I receive more interactions like this one and I will be back soon!”
“Service 10/10 and great promotions, the people who serve you are very friendly and explain in detail any questions you may have regarding the service. Thank you so much”
“I was in the store today to deal with the closing of an account and paying a final bill in an estate situation. Definitely the most helpful staff. All my previous visits have also been excellent.”
“Princess, the is the best! I always come back for her. She is very helpful and kind. She discussed me so many things and have a wonderful heart with a pleasing personality. The store is lucky to have her.”
“My husband and I recently visited the Rogers store at Weston Rutherford and had an exceptional experience. We were assisted by the Assistant Manager, Lasantha Fernando, who greeted us with a pleasant demeanor and a great smile. Lasantha was incredibly willing to help, taking the time to understand our needs and explaining everything in detail. His patience in answering all our questions made us feel right at home. This location truly felt like the closest and most convenient for us.
On the technical side, we were fortunate to be assisted by Eshaan Anande, the greatest tech expert this store could ask for. Eshaan's depth of technical knowledge and understanding of the plans, especially the Preferred Program, was impressive. He was very charming, patient, and dedicated, ensuring that we got the best plan suited to our needs. His commitment and task-oriented approach left a lasting impression on us. Ali.A helped me a lot with my new phone very patiently transferring all the data to the new phone . I feel like home when I walk into this store any time with the great Manager Rahim
Having Rahim , Lasantha , Eshaan & Ali provide such excellent customer service made our visit incredibly satisfying. We are so grateful for their assistance and have already referred our family and friends to this location for mobile plans and services. Rogers is truly lucky to have such dedicated and shining stars on their team. We wish them all the best in their future endeavors!”
“I had the most amazing service from Anastasia (I hope I didn't spell his name wrong). Back in June 2024, he helped me and my friend open 4 business lines with the best deal every with Telus. He was so patient and so efficient. There was no push during the whole process.
Yesterday I went back as I lost my phone. Again he was very sympathetic and assisted in every step. He could have just sold me the sim card and asked me to call hotline at home. Instead, he helped me until I am able to use the new phone.
Thank you Anatasia. Your store is lucky to have you working there.”
“CIK Telecom has become my dedicated service. So much so that my whole family is on CIK network. I wonder if those weary who give false and bad marks are corrupt or want to sully the CIK name.The staff is respectful and always agrees to connect you even if you are late with your payments. Which is not happening anywhere.5 stars. ?????”
“Will update as we become an actual customer-router hasn't been delivered yet-but I just want to say Vlad, the installer, is a very polite and knowledgeable person. The wiring he installed throughout the basement today is very neat and tidy. He was very efficient and clean in his process throughout our home in Ancaster. Signal strength in our area is great which is refreshing to hear since Bell barely provides strength for emails.”
“EXCELLENT!I've been with CanNet for about a year. Installation was QUICK + easy. Customer Support has been professional.They have THE BEST prices. Connection is great.”
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“Silver at the Roger's store at Hillcrest mall was very helpful and was able to answer all my questions ? I was having a stressful day and he made it better ?”