I came into roots for a specific item. They unfortunately were sold out but we had a sales associate Jada who went above and beyond to order the item for us online in store. She spent so much time with us and was so patient and friendly. The holidays can make the malls crazy but she was super kind and made the experience... read full comment
December 2023
I had an issue with an exchange from another store where they refunded to a gift card and charged my credit card, when I noticed I went into the store to get it fixed and the staff were so helpful, is was a bit confusing but Donya took her time to help me figure it out and we resolved the problem. Thank you!
June 2023
Couldnt find jd sports or footlockerRemembered that I was looking or something warm for the cold toronto nights so I backtracked into here. The girls were sooo helpful honestly!!!Picked out a full tracksuit, very happy and warm :)Thank you
Established in 1973, Roots is a premium outdoor lifestyle brand that unites the best of cabin and city. Designed to inspire the world to experience everyday adventures with comfort and style, Roots product portfolio includes: clothing for women, men, kids, toddlers and babies including Roots world famous sweatpants; leather goods such as leather jackets, leather bags and leather wallets; as well as footwear and accessories.