American Eagle & Aerie at Scarborough Town Centre provides a shopping experience with great vibes, a surprisingly clean and immaculate store, and killer deals. Customers report excellent and amazing service from a staff described as wonderful, nice, pleasant, sweet, and full of positive energy. Multiple sales associates are highlighted for going above and beyond, showing patience, and being genuine, honest, and friendly while helping to find items. Their knowledge, particularly about jeans, is noted as top-notch. The staff's kindness and attitude are said to brighten days and create a special and memorable atmosphere, making customers feel comfortable and happy. This leads many to state they will definitely return, calling it the go-to store. Some note that as an outlet, the selection can be limited compared to a regular store, but the overall sentiment praises the amazing service and clean environment.
I really appreciated May’s helpfulness, guided me to the perfect pair of jeans 👖
February 2026
God this baddy that works here helped me so much. Bless her soul. I needed swim shorts and it wasn't even on floor yet but she went out of her way and tried to find it low key. I didn't end up buying it cause it was too expensive but I just want to give her a shoutout. May!! Thank you so much. Appreciate the help. 10/10... read full comment
January 2026
Amazing customer service from May. She is very knowledgeable, when it came down to the size and style of Jeans I was looking for. Thanks for you're help.
