Sporting Goods in St. Catharines, ON

“This group is the best. Doesn't matter if you're a beginner or a pro, they're willing and able to help. Great supply of equipment for both paintball and airsoft. We started there to buy equipment for my son, and now I've got my own entire loadout. I wouldn't shop anywhere else at this point. Staff are knowledgeable and patient.”

“We have been going to Runner’s Edge since we moved to the area. They have a great selection of athletic shoes, and now Birkenstocks! They check your gait, size, and foot width, ask questions about what you will be using the shoes for, then offer suggestions on which shoes would be the best fit for your particular circumstances. My whole grown family have gotten shoes that actually work for their specific foot concerns (wide, extra wide, 4E wide, gait issues, need orthotics) and there are always options available that help.
Highly recommend!”

“I contracted Family Recreation Store to move a pinball machine bought on the secondary market from one house to another. They did so professionally, testing the machine before and after the move and ensuring its setup was properly pitched etc. Excellent job!”

“I went here, January 28th at 2030 to get a new winter parka for my winter hiking on clearance. After looking around, I approached one of the staff members to ask about where this coat would be located in the store.

This woman clerk, Alexis, was able to help me look through the coats immediately and figured out that the last stock of the coat was actually located in the back. She was able to radio someone to get the coat for me out of storage and they brought it to me relatively quick.

The gentleman who brought me the coat was making small talk about the coat after I had tried it on. He was asking me about what I liked about it. What about this coat drew me to it. I had told him i had been looking at this coat for 2 years and finally decided to buy it because it was on clearance and is probably being discontinued as well as the features that made me decide on it. He was very polite and kind (even if he wasn’t truly interested LOL, he didn’t show that). After our conversations about the coat, he said that because this coat had been in the back for so long, was the last one and because it was already on clearance that he would be able to add a slight increase to the sale price but it would have to be final sale.

I got a high quality down winter parka (400$ regularly) that i had been screenshotting for years for SUCH a reasonable price due to this general managers kindness. I was already going to buy the coat but in this economy, any extra savings is a godsend. I wasn’t able to get his name but i not only appreciated the kindness of an added discount but the fact that he was trying to be kind and engage in small talk about a woman’s coat (not in a creepy way, but in a genuine kind way). 10/10 customer service.
Will speak highly of this location and their proper customer service. I also left a formal review from the receipt email. I hope both he and the female clerk get kudos from upper management for providing excellent customer service (something we unfortunately don’t get to see often anymore).”

“I've used the service department at the fairview mall and pen center for my golf clubs, snowboard and most recently bike.

I've always been impressed and I have never had a bad experience, everyone is super friendly, knowledgeable and the prices are usually very fair. I'll definitely be back if I need anything!”