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“After going to so many different cell phone places we ended up at the Source and thank goodness we did because Charles gave us the best deal on cellphones for my family of five. Best experience and customer service experience ever!! Thanks Charles ??”
“Great store for any level photo enthusiast. Casey was very helpful and knowledgeable. Helped me find the camera I was looking for on Henry's online ordering system when it wasn't in store.”
“Manager Eric and Tony are Amazing!!! They have treated my wife Angela and myself, really well. Made sure that our needs were fully taken care of. I'm unable to do the setup of electronics anymore due to my condition, and Tony has setup our TV, receiver, speakers, subwoofer. Even our brand new air conditioners that we purchased today May 21st 2024. Called Eric and asked if he would do setup on them, and he said he could do it today. Less than 45 minutes Tony was here with an assistant. Sorry I can not remember his name due to memory issues. Thanks for everything!! Greatly appreciated!!Lindsay and Angela Mugford”
“Partipated in Photography 101 seminar. Kyle was terrific. Made things practical and easy to understand. Was able to apply instruction for all camera types in the seminar. Very knowledgeable. I will take the other seminars offered. Also very convenient to be able to get product info in the store, following the seminar, if you are interested in equipment or just want to talk Photography.”
“Neen is ah-mazing!! I went in for the first time yesterday and for the second time today. He was a really great help, was very kind, super welcoming and gave great guidance. Thank you so ever much! This'll be my go-to place for instruments and advice!!”
“Walked in on Christmas eve wanting to pickup a gift that wasn't going to be delivered until after Christmas at a different location. The sales clerk in the appliance department was friendly and so helpful, she took me to the ice maker machine, made sure I was able to carry it and wished me a Merry Christmas.”
“I ordered a set of Svetlana 6L6 tubes, quad matched set. My tech installed them. After about 8-10hrs of play time a tube went bad. My tech checked the amp out and tested the tube on a tester and found it was bad. Orderd a replacement and mentioned what we found in the comments of the order. Hayden sent a replacement tube overnight and all I had to pay was the $7 UPS ride. After installing it I ran into another issue and called Hayden and with our discussion was able to rectify my issue. He took the time to help me sort it out and save me from buying another quad set of expensive tubes. He went above and beyond. This is how customer service is supposed to work. The Tube Store and Hayden have earned my future business, no question. Big shout out to Hayden. You rock.”
“I’ve been with them for almost a year first it was good then when I went to start a new lease recently my dad got put in the icu at the day of the delivery so I made a call to the store and they weren’t happy about it alone I found that was a very bad also to note they are making me wait an whole entire week when I simply told them I’ll only be home for the day I said and if they could try there best to make it that day because I would have to go back to the hospital for the next day for the rest of the week. Lucky I’m still here after that, very upset about this. Might disregard my entire lease.Edit: changing my review to a 5 star as they dis make things right at the end.”
10AM - 9PM
999 Upper Wentworth St, Hamilton
Electronics
“I had many questions regarding which iPhone I should purchase as a first time buyer and I have been to many places already, but this was the first time I have met an employee where they have aided me in my questions and confusion, as I am terrible with technology. I ended up getting her name, Shay, and can't be thankful enough for the help on figuring out which product I should be spending my money as an upgrade after all these years. Honeslty, she went above and beyond in comparison to all the empolyees I have met to date.”
“Updated: the staff have been working with us to update and improve things - so much better, hopeful that the newest update will solve it. The picture even looks better!ThanksTerrible. Four days without tv. Wouldn't reccomed it to anyone. Sadly I was told a good product but have found out the hard way.Impossible to get in touch with them, phone calls and emails not answered. Heard so many good things about IPTV apparently this service is NOT the place to get it!”
“Recently had a very good shopping experience at Best Buy. Wanted to buy a firestick for a television. The gentleman working there educated me quite well as to what needed and at the best price. I did not know much about firesticks prior to the visit. Everything worked out perfectly and I got the firestick up and working when I got back home.”
Open 24 hours
735 Guelph Line, Burlington
Electronics
“Yesterday was actually my first time inside of a 7-Eleven. I had a really pleasant experience. Super clean environment, fantastic food, the slurpees are fantastic too. I ended up going back a second time within to get more hot dogs and try the taquitos. The employees there are super nice as well. Thank you for such a pleasant experience! Will be returning again.”
Open 24 hours
415 Melvin Ave, Hamilton
Electronics
“The last 7 Eleven left In The Hammer?I miss the others since I was little and I don’t live next to here anymore but use to go when I lived on Melvin.Japanese ones need slurpees! Go and tell them to bring them back! Along with more hamilton locations….”
“Good store. We got a good deal on a phone plan. I wish they were consistent in messaging though. We got someone after being back from browsing the mall and we got a better deal with 256gb bell plan.”
“I had a great experience with the help of Tyler a senior tech expert. He was super knowledgeable and friendly and was able to help me with mine and my brothers purchase. He was able to answer any questions on the apple product which helped tailor exactly what we needed. Great guy! Thank you Best Buy Burlington and Tyler for an overall awesome experience!If you ever have any tech questions I would highly recommended asking Tyler for help :)”
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“Title: Exceptional Customer Service Experience at Burlington Brick Store Fraser DriveI recently encountered many hiccups with an order which forced me to review badly , but thanks to Mr Zafar I am changing my review .I placed an order for Bar stool at Burlington Brick Store on Fraser Drive. Unfortunately, the product I received was defective, and the replacement process initially posed some challenges. However, once I had the pleasure of interacting with Mr. Zafar, the store manager, everything changed for the better.Mr. Zafar's dedication to resolving my issue was truly remarkable. He ensured that my query was addressed promptly and efficiently, going above and beyond to ensure that my replacement product was swiftly provided. His professionalism and commitment to customer satisfaction turned what could have been a frustrating experience into a positive one.I highly recommend seeking out Mr. Zafar if you encounter any issues during your visit to the Burlington Brick Store on Fraser Drive. His responsiveness and willingness to assist customers make him an invaluable asset to the store. Thank you, Mr. Zafar, for your exceptional service and for turning my shopping experience around.”