“I am very grateful that I found out about Rotblott's store! First of all the store staff is very dedicated to customer service and has very knowledgeable professionals, who know every detail about everything. I can say, it is impossible to find such brilliant customer service with such attention and high professionalism in Canadian Tire and in any other similar big stores. Not only Rotblott's store got everything, but they also find stuff which you cannot find in any other store or online markets like Amazon. They got the best in the most affordable prices. And even after that, they helped me to place an order with %15 off on incandescent bulbs! A year ago I was gifted a brand new, very good quality shopping cart. In winter, snow salt rusted front wheels and made completely deteriorated. I stayed with a new cart without wheels. I checked on Amazon, went to other warehouse stores, went 10 times to Canadian Tire on yonge and church, they had nothing suitable and they knew nothing how to fix. Overall nobody even cared there. At Rotblott's store Mr Alex measured wheels and Mr Chan did a miracle. He made it even better than before! He found a big and pretty Walt to insert inside the hole and attached the caster. Now it runs just like a brand, looks like a brand new and above all, when another wheel falls off I know where and how to fix it! Rotblott's is not just a fantastic store, where you pay half price for a much better quality than online markets like Amazon or in Canadian Tire like big stores, but it is also a place where you find everything which you cannot find elsewhere, at a great price, they can order for you, and the only place where they will fix a problem. If not Rotblott's and Mr Chan, I had to discard an excellent quality new shopping cart. I recommend this store with all the STARS to all my friends! The Best! I am adding photos how old wheel deteriorated and how well Mr Chan fixed it!”
“This place is fantastic! Quality products, reasonable prices and where they really shine is customer service. Marina answered all my questions before placing my order, had helpful suggestions, and went over and above. Couldn't be more pleased with my purchase. After sale support was superb also, Marina was able to solve a problem I had with ease. Don't waste your time with big-box, this place is where you need to go if you need new door hardware!”
“This place is Great! Not only friendly and helpful, but super-knowledgeable and not trying to up-sell you. With wide selection - almost everything you need for home DIY, decorating, crafting etc. AND prices not too bad, given that everything everywhere has gone up in the last few years. Long live CAAM United!!!”
“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“Everything you could possibly ever need for kitchen/baking/foodservice. It’s chaotic inside with narrow walkways BUT there are treasures in every nook and cranny. Take your time when perusing, there is so much to look at. I hope this place never closes, a Chinatown gem.”
“Great selection of bathroom fixtures at Bath Depot Stockyards. I found exactly what I needed for my renovation, and the pricing was quite reasonable for the quality.”
“Been here many times throughout the past year as I just moved into my apartment. Everybody here has been super helpful with various things during each visit and staff are friendly and knowledgeable. 10/10”
“The team at this home hardware is exceptional. Kind, knowledgeable, helpful and willing to answer all sorts of questions that have popped up on my renovation projects. Never pushy about products, just helpful! This is now my default hardware store!”
“Wonderful experience working with Yolanda at Roman Bath Centre. She helped me to make the right choices for my bathroom renovation. The product selection at Roman Bath is extensive but she helped me to cut through the noise and land on a solution that's perfect for my needs. Pricing is good, expertise excellent and ability to troubleshoot and resolve issues outstanding. I am a happy customer!”
“We had an excellent experience with ADH Hardware. We ordered new hardware for our kitchen, wardrobes, and closets, and the price-to-quality ratio was excellent. Maurizio provided outstanding consultation throughout the process. He not only prepared detailed quotes, but also reviewed our kitchen and closet drawings, advised on the appropriate hardware sizes, and even created a color-coded hardware placement map to help coordinate everything correctly. That level of detail and support made a big difference. There was never any pressure — he gave us time to review and digest the options before making decisions. Our order also arrived earlier than expected. We have used ADH Hardware for previous renovation projects as well, and they consistently provide great selection, high-quality products, and reliable service. Highly recommend.”
“The man at the counter was very pleasant and helpful. One cannot wonder through the store on one's own. You ask for a product and it is fetched for you. Often things can be found there that are not available at other places. I bought a fluorescent bulb there for under my counter at a third of the cost on the internet and that I could not find elsewhere.”
“Super helpful staff! Helped me choose the right lightbulb, I was also able to speak with them over the phone before stopping by in person. Will definitely stop by again!”
“Really great service from Mira, and Antonio was very responsive as well. They went above and beyond competitors in finding a solution for us on a tight timeline, while the supply chain was disrupted. Thank you!”
“Cute store. It's a little small and snug, so you have to get around people in the aisles, but they offer every supply you'd need from appliances, home and garden! The young cashiers are always super friendly too. #ContestEntry”
“Best place to buy your lumber and building supplies downtown. Staff are next level with their building knowledge. The yard guys are super quick and friendly 😁”
“It was awesome dealing with Roula S the PRO desk associate at store 7107 for her excellent customer service when I visited the store with my wife to purchase deck boards to rebuild my entire deck. She was extremely professional, knowledgeable, helpful and went above and beyond to assist me. Her positive attitude and efficiency made my experience at the PRO desk outstanding. Associates like her are a true asset and if this could be conveyed to her as she closed by saying if you need any help in future we could reach out to her. I would also acknowledge Saad who on my next visit for another item, was very helpful in walking with me to where I could find it and patiently guided me. It's such a pleasure dealing with lovely individuals. Thank you”
“Had an emergency call for elevator sump pump at 5 pm and need new pump.I called Carlos and told them to leave the pump outside the store because I can’t make it on time of the closing.He really waited for me eventhough he extended his time.Great guy and best Noble location.Client was happy.Thanks guys.”
“A retail store is only as good as its staff, and this HD location is lucky to have workers who care ass much as Assistant Manager Shayanne. She went above and beyond to help me get the right tools I needed for a home reno job, and she even followed up with me to make sure I had what I needed. Thanks Shayanne! I'll be back to see you soon.”
“Nice & helpful guys. They don’t have docks for trucks. Just backup from the rd if you have big truck. Ask for help while backing up as midland ave has too much traffic.”
“I had a great experience at Home Depot thanks to Mikey! He was incredibly friendly, patient, and genuinely happy to help me find exactly what I needed. He took the time to answer my questions and made sure I found the right products without making me feel rushed. It’s not often you come across someone who is so positive and willing to go the extra mile for a customer. Mikey’s excellent customer service made my shopping experience easy and enjoyable. Thank you, Mikey, for all your help I really appreciate it!”
“Just moved here, went to this store. Kevin approached me un-prompted, and offered help. My glasses being broken, and me not being able to see, he helped me find everything I needed and gave great advice/input. I 1000% suggest this store, and especially Kevin. He was such a peach.”
“Local hardware so much more helpful and knowledgeable than big warehouse services. Its a pleasure to shop there, little travel time and not wasted time wandering up and down aisles of warehouse big box services”
“Trevor is awesome! Lumber manager helped me load my truck!!! Appreciate your help and great customer service and support. Ill definitely be back tomorrow for the rest of the materials I need. Thank you again Trevor 🙏”
“I came in knowing nothing about painting, but Pouya was incredibly helpful and made the whole process so much easier. He helped me find everything I needed and gave me great advice for a successful paint project!”
“Pay was exceptionally helpful in my search for plexiglass materials for a DIY project. He presented me with lots of options, and went above and beyond to match my needs. Thanks, Pay!”
“We rented a van yesterday. And wow such a great experience. I must say the people in your car and tool rental department are a breath of fresh air. Great job. Love the attitude. Very professional and very friendly. Thanks Have a great summer. Keep smiling. So happy you guys enjoy your job.”
“Andreas excellent engagement and familiarity with various areas of store. Help tremendously to find and also choose various items including some suggestions for some potential add ons. Great listener who is also very knowledgable and passionate. Visit near closing time and some questions arose. Great efficient services by team, including person in building materials section, Kelly, Mea, and Daniel. Strongly recommend.”
“Actually can’t believe how helpful the staff is here! I have needlessly confusing/difficult kitchen hood fan lights and I could not for the life of me figure out how to change them. Justin was so committed to helping me figure it out, which him and Glenda eventually did! So so so appreciative for them going above and beyond to help me.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.