11AM - 7PM
3401 Dufferin St, Toronto
Watches
“Great experience at Sun Time! Came in the store to purchase a watch strap and the experience was very pleasant and easy. Nice selection and caring kind service. Will definitely return and recommend for your watch needs!”
10:30AM - 6:30PM
2369 Yonge St 2nd floor, Toronto
Watches
“Recently got my ring resized here. They were super friendly and the resizing only took 1 day. Highly recommend. Will definitely come back for any future jewelry needs ?”
11AM - 7PM
3401 Dufferin St, Toronto
Watches
“I made my first purchase at Tudor Boutique at Raffi and certainly will not be my last. Working with Carrie was a pleasure and stress free. She was able to get me the Pelagos 39 very quickly unlike all the other retailers in the city. She made me feel like a valued customer the entire process and I never felt pressured to make a purchase from her. I highly recommend Raffi and especially Carrie! Thank you!”
“I recently ordered a watch online and had it delivered to this location. Due to the fact I wasn't buying a watch in store, I was expecting an average customer service experience at best because there wouldn't be any commission in it for the sales representative.From the moment she greeted me (with a cold spring water and espresso), Mariah was absolutely amazing to deal with. She was enthusiastic, excited, and curious about my new purchase and made it a phenomenal experience.Not only this but she showed me their full watch lineup and educated me on the Breitling history, showing her commitment to true professionalism. Without being pushy or trying to sell me on more products, she ensured a customer for life.She is my go-to person for all of my future Breitling purchases and I will absolutely be recommending my friends to her.”
“I walked into RDV today without an appointment and was immediately greeted by Eckee. It was my first time at a Rolex store and the experience did not disappoint. I am looking to purchase a timepiece to celebrate a special milestone and Eckee provided multiple options and she was very thorough and allowed me to try on all of the pieces that I was interested in along with explaining the different benefits of each watch. I am looking forward to hearing back when the watch becomes available!”
“I really can't recommend Minh Chau highly enough. This wonderful long-standing family business is exceptional in so many ways, it's hard to know where to begin.I'll start with the warm environment, which makes me look forward to visiting the amusing and intelligent Thanh (pronounced 'Tan'), his elegant wife Ann and delightful daughter Joanne, and the others at the store. I quickly felt a real personal connection with Thanh and his family, and by now consider them friends.Next, Minh Chau has truly exceptional service, whether you are in need of jewellery repair or are in the market for something new (their selection of 18K and 24K pieces is amazing---see below).I first visited Minh Chau to get a repair done on a 24-carat S-shaped clasp. A different jewellery store had 'fixed' it but in such a way that it almost immediately broke again. Thanh had a better, very clever strategy of repair and did it on the spot. I then brought in a bunch of other stuff for him to do, all of which he did beautifully. I wanted to wear my grandfather's wedding ring on a chain---Thanh helped me pick out the most exquisitely beautiful hand-wrought 18-karat gold chain (see pics; it's magical!) and he made a very beautiful round 18K link with square edges to attach the ring... it's perfect, much nicer than what I had imagined.I also had a double string of pearls that I wanted to extend with some other pearls I had. Thanh suggested just restringing it, and the result was again perfect. Finally, I had a lovely old ring setting from my grandmother that I wanted to put a star sapphire in. Before finding Minh Chau, I had tried to have this done at several other jewellery stores, but they always said, 'Oh, it can't be done'. Thanh said, 'Sure, I can do that' and the result is lovely.Minh Chau is also exceptionally reasonable in price, both for the high quality work done and for the beautiful jewellery they have in their store. To be honest, I always think Thanh doesn't charge enough, but I'm not complaining!Again, I really can't recommend Minh Chau highly enough. It goes without saying that you can place full confidence in this long-standing family business... they will take impeccable care of you and your jewellery. Now, on to our next project... pearl earrings... I have an idea, Thanh... see you soon!”
“Really happy with the service here! Will definitely go back for my next repair. My dainty necklace was both broken and in knots and they fixed it perfectly within a couple of days. Means a lot because my husband bought this necklace for me a few days before he proposed!”
“Awesome Canadian Company . Ricky was amazing ,honest, professional and very personable with showing Me and educating Me with all the specifications of the watch. Very fair price and I will definitely do business with him again. Thank you Ricky I love the watch . Cheers”
“I recently had the pleasure of purchasing a Breitling watch at Yorkdale, and I couldn't be more pleased with my experience. From start to finish, the customer service was outstanding, and Shah went above and beyond to ensure that I found the perfect watch for me.As soon as I walked into the store, I was greeted with a warm smile and made to feel welcome. Shah took the time to understand my preferences and style, and he showed me several options that he thought would be a good fit for me. He was incredibly knowledgeable about the different models and features, and he was patient as I asked questions and weighed my options.Once I decided on the watch I wanted, Shah helped me through the purchase process and made sure that everything was taken care of. He even helped me adjust the band to fit perfectly, and he provided me with some helpful tips and advice for caring for the watch.Overall, I couldn't be happier with my experience at Yorkdale and the service provided by Shah. If you're in the market for a high-quality watch and want exceptional customer service, I highly recommend Breitling and the team at Yorkdale, particularly Shah. Five stars all around!”
“I recently had the pleasure of purchasing a watch from Robert at Birk’s First Canadian Place. From the moment I arrived, Robert and the rest of the staff were incredibly friendly, helpful, and knowledgeable. For anyone looking to purchase a Tudor, Tag Heuer or Cartier watch I would wholeheartedly recommend Robert and the team at Birk’s First Canadian Place.”
11AM - 6PM
1015 Lake Shore Blvd E, Toronto
Watches
“Amazing experience!! Everything exceeded my expectations, from the products themselves, to the wrapping to the extra gifts of the keychain and pen. Thank you for everything, I'm thrilled with all of it! The customer service I received was wonderful, I really appreciated the time and effort that your staff put into making sure my order was right, and I was happy with everything. I'm really glad that I found your store, and would definitely shop with you again. Thank you, wishing you a wonderful day!”
“My experience at this store was great! I was helped by Emily. She was incredibly helpful in my search for a new watch. She was considerate when listening to what I was looking to find, knowledge about all the watches features, and let me know my options for purchasing.I did not end up pulling the trigger but she made my options clear and was very courteous despite me taking up her time.”
11AM - 6PM
151 Bloor St W, Toronto
Watches
“Well, I have no idea how to start this... Let me say the level of retail experience this store has to offer and level of professional service they offer is something you will not find on this planet of ours called earth!!!! Massive friendly attittute delivered by 2 of their employees was something I did not see since 2015 here in Canada anywhere!!! Lovely 2 ladies, respecting their customer to the fullest!!!We were there to learn how it is to pick up one of their custom made products for Kinga C. and her husband Jack C. registered customers in Mont Blanc global system as Bespoke NIB MB133605. I was shocked by the involvement of the store manager and her assistant manager... Amazing company, amzing people and amazing expirience!!!!Thank You:Heidi. and Marina L.You guys are the future of Mont Blanc!!!! Thank You....”
“I went to DY a few days ago, I was greeted by Ria who helped me choose a chain and a couple pendants. She was extremely kind and had amazing customer service. I will be back for future purchases and hope to have her help me out again!”
11AM - 7PM
913 Yonge St, Toronto
Watches
“Completely custom jewellery, and a selection of unique pieces, that are higher quality than any brand name jewellery store. Miguel is extremely skilled and will set you up with pieces that you can give to your grandchildren. I have been collecting silver jewellery for years and have never come across a more reliable service. This bracelet was made custom by hand with titillated quartz set into a link.”
“I recently purchased a stunning piece from Adere Jeweller and couldn't be happier with my experience. The craftsmanship is exceptional, and the staff was incredibly helpful and knowledgeable. The wide selection and attention to detail make Adere Jeweller a top choice for anyone seeking beautiful, high-quality jewelry. I highly recommend them!”
11AM - 5:30PM
1183 Bloor St W, Toronto
Watches
10AM - 7PM
50 Bloor St W, Toronto
Watches
“I came to this store specifically because I was interested in a pair of rings for my wedding. I dealt with Joy who was super accommodating to all of my requests. Unlike other stores I found that she was such a nice and pleasurable person to deal with.”
“My fiancé had a great experience working with this team to create the perfect engagement ring, and we’re now in the process of choosing our bands with them. This store is welcoming and really encourages you to take your time and make an informed decision. I especially loved the unbiased explanation they have about why couples choose natural vs lab-grown/moissanite stones. We’ll continue to purchase jewellery and refer all our friends here..”
“An interesting store with a lot of different offerings from decor, to books to cooking utensils… The perfect place to find unique gifts or something eclectic. Lots of staff available to assist and we were greeted immediately upon entry. A well merchandised space that begs you to explore and wander slowly to see all it has to offer.”
“Karekin is fantastic always a great help and always seems to find just what were looking for.i would definitely recommend as the customer service is amazing , great pricing and quality.”
“I stumbled upon this place on Instagram at a time when an online bag purchase had just fallen through. Sigalit was responsive and accommodating to help me either rent or buy a bag, and come in person to try it on before buying. In the end, I bought a beautiful vintage piece in great condition. It was super easy and personal— I think vintage shopping is best done in person! I will def be back for my next premium purchase. Great experience.”
“I had an excellent shopping experience on Saturday, October 28th, 2023.I forgot to ask the sales associate for her name but thank God I looked at my receipt later. I was served by, Tina, and she was attentive, professional and very pleasant.I was trying to buy a flower pendant as a birthday gift for my sister and I couldn't decide between the two pink pendants. They were both beautiful but very different from each other.Tina asked the right questions and gave me great suggestions.When I was finally ready to purchase the necklace, Tina mentioned that under my file, I had a discount coupon that was emailed to me back in September for my birthday.I don't check my emails very often and I was completely surprised and happy to know I was able to get a discount on my sister's birthday gift.My sister loves the necklace!Thank you, Tina for your wonderful customer service.”
10AM - 9PM
1800 Sheppard Ave E Unit K022, Toronto
Watches
“Staff of this Swatch branch at Fairview Mall are very nice, helpful and full of product knowledge, they greet well to every customer approaching their counter . Today they have also helped me to change the battery of my 1985 vintage Swatch efficiently and shined. Excellent staff and products. Thanks,”
“I highly recommend seeking the assistance of Raquel Andrade at Chanel - Holt Renfrew Centre. She is an excellent fashion advisor who listens carefully to your needs and preferences, and helps you find the perfect item. I had a great experience buying my first-ever Chanel bag with her. Raquel is a professional and knowledgeable advisor who represents Chanel very well!”
11AM - 7PM
131 Bloor St W, Toronto
Watches
“Absolutely amazing experience and excellent customer service every time we go! We went couple times and every time was great. The employees are very attentive and helpful. Always listen and trying to help! Very happy with the place and their service and their products.”
“Today Mina and Ansal provided the best service and helped me purchase a beautiful tank watch. We didn’t have an appointment and showed up in sweats but there was no judgement on their part. They were professional and went above and beyond to ensure our experience was an enjoyable one! Thank you Cartier!”
10AM - 9PM
220 Yonge St unit 2114A, Toronto
Watches
“Super great service—Andres was very helpful. I was looking for a gift, and he helped me find just the right watch. Everyone there has always been really great, even though I paid a few visits before I made up my mind… thanks again!”
“I had a wonderful experience today at this location. The sales person tatsiana was polite and friendly. She helped me with my purchase and answered all my query. She makes me feel welcomed. Thank you so much tatsiana for making my shopping experience wonderful. ☺️”
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“I want to thank Alex for everything you have help us with. My son came and surprise me with a Rolex and I am very very happy with it. It is very beautiful.Our family are life time customer with Alex at Yorkdale Raffi. Thank you Alex very much.”