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“Visit this branch and try apply my credit card with TD. First was Johnny help me at the front desk and booked appointment with their advisor Cecelia for the help, great service and advice they provided and thank you!”
“Great service and advice from Mr.Mahendar Kola. Helped opening accounts in India and transactions very efficiently. Resolved trivials without delay. Appreciate all his efforts.”
“Working with Karina was great. As a new customer I had a million questions for her. The team stuck with me and the product has been a great addition to my water vending machines. Also…. The product has been incredible regarding the performance in harsh environments. Living in Alaska we obviously have cold weather in the winter. The machines have never had issues in our cold climate. Would gladly do business with Monex again.”
“Seunghee Seo of Shinhan Bank's Thornhill branch was in charge of banking work, and she handled the work perfectly in a kind and gentle manner.
I am very satisfied and thank you.”
“My experience with the branch has been amazing! Got all my questions answered and also received a follow-up call by the representative as soon as possible.The team is quite patient as well at handing customers.Hope to continue receiving such service.”
“Having recently made Alterna Savings Scarborough Centre location our home office we were pleased to find the same exceptional customer service we received in Markham. Thanks Lisa H.
The staff(Lori, Rhonda,Lisa et al) consistently make us feel welcomed and valued as C.U. Members. We also have a personal banking associate in Jill Patel who we feel very comfortable working with. Her customer service efforts are top notch. From her friendly, respectful and engaging manner to her clear communication and listening skills and product/ service knowledge she has certainly earned our confidence. We will be looking at expanding our banking relationship.
Well done Jill…
Nancy Brownsell/James Powell”
“I have visited this branch for various matters over the past two years, and Ms. Pardis has always answered all my questions with patience and care and has consistently handled everything in the best possible way. Whenever I consulted her regarding banking matters, she always provided me with the best recommendations.”
“I’ve been coming to this branch since my parents opened my first account when I was 12. Lilly has been helping me for over 15 years, she is incredibly helpful, and always has a great attitude. People like Lilly making banking at this branch a phenomenal experience.”
“The staff are incredible! Holly, the Client Engagement Representative is awesome, very friendly, kind, patient and professional. I've been dealing with Jeffrey Chen for the past 15 years and he too is awesome thank you”
“Had to replace a lost debit card on Jan. 23, 2024. It was complicated because I had thought I had lost my wallet, and had already called TD to cancel my cards, but then had subsequently found my wallet. George was extremely helpful, and gave me lots of advice for next time, and was cheerful and easy to deal with.”
“Financial Adviser Rahil gave us great help with arranging investments. He went well beyond his formal duties to make this transaction to happen, and to make it fast. He also spent additional forty minutes after the end of his working day to complete the transaction. Maybe sounds too good to be true, but these are all honestly reported facts.”
“When I have a problem I always come to this branch Aynaz always help me and she is the best she always tries to help me and my advisor is Atee and she always help me as well .they are both really kind and helpful Thanks to both Aynaz and Atte.”
“I would like to extend my heartfelt thanks to manager Vincy for her outstanding support. She helped me resolve a very complicated issue with great patience and professionalism.
You can trust her unconditionally she truly represents the best of BMO.”
“Walked over to this bank today just to get some exercise. Unfortunately it was very cold and had forgotten to bring something to the bank. Was going to have to walk all the way back and drive over, but luckily Mahin was able to help my mother and I. Thank you so much for your kindness! I know it took a bit longer to do this transaction, but Mahin was patient and helped us avoid another trip back. Much appreciated!”
“All the staff at this location are amazing. My first time here today and they were all so welcoming and helpful, everyone greeted us with a smile. Would definitely do business here again and recommend to family and friends!”
“I had a wonderful experience opening my account at CIBC, thanks to Rachel. She was extremely patient, attentive, and professional throughout the entire process. Rachel took the time to explain everything clearly and made sure all my questions were answered, which made me feel very comfortable and confident.
Her kindness and dedication truly stood out, and I am very grateful for the excellent service she provided. Because of Rachel, my first banking experience at CIBC was smooth and pleasant. She definitely deserves great recognition and appreciation for her outstanding work!”
“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”
“a new female staff (only 1 month old) helped my mom at 10am and was beyond pleased with her service, knowledge, professionalism. lacking 1 star due to no free parking (perhaps I'm not aware of any? ?)”
“today I had the pleasure of being helped by Jackie. she went to the enth degree to get my account back on line. after another branch screwed it up. she took her time , got it sorted and the afternoon was a complete success.She can have my business anytime. Thank you Jackie.”
“Me and my mom always go to CIBC Bathurst and Finch area and Anton Mariano always help us with everything. He’s phenomenal in helping us with whatever we need. He goes beyond his capacity that makes us 1 of many very satisfied and very happy costumers. Hope that his manager will tell him how awesome he is. Keep up the awesome work. Delia and Reginald”
“I had appointment for my mortgage with Sima, she was very helpful, accurate, and knowledgeable, also all employees are friendly and professional, very satisfied
Cyrus”
“Today I had an appointment with Mr. Vahid Mansoori, and I was truly impressed by his professionalism and support. He spent over an hour with me, patiently explained everything in detail, answered all my questions, and provided clear and helpful guidance. He was respectful, knowledgeable, and very supportive. I really appreciate his time and effort.”
“I visited to close my bank account, as I already have accounts at several other banks locally. I don't have time to check on so many of them, so I decided to close this one.
This particular account was a grandfathered one I opened decades ago in a different currency (not Canadian), and it had run into some complications. Thankfully, after several visits to this particular branch, Lori (spelling?) and Joanne were incredibly helpful in resolving the issue.
Unlike other RBC branches I’ve been to, I really like this one. The service was great, and I genuinely enjoyed my experience.
My father is still a client at this branch, and I’ll definitely recommend that he continue using it.”
“Was shopping for mortgages here and I nearly bought in. The staff are good, explain their products well and are super helpful. If their rates were as good as others at the time I would have joined their bank.”
“Ms. Gwen , the manager of this CIBC branch is professionally caring about the clients, she is very helpful, knowledgeable and responsive. She is good listener and good problem solver. I had some issues with the wire transfer from my account and also check deposit on my account and cash order, each-time she helped me and the staff to resolve the problems fast and accurate. Thanks to all the team of this branch and special thanks to Ms. Gwen the manager.”
“Best Customer Service and Client Care!
Oldest Bank in Canada afterall! That’s why we’re with them.
Karen is the best Manager on Earth !
James is one of the best financial advisors on Earth !
Banking is stressful but not with these two on your side !
I also want to specifically recognize Kevin Li, Assistant Branch Manager. He took the time to help me without an appointment, was professional, attentive, and genuinely caring. Kevin completely restored my faith in BMO and went the extra step by booking me with James, the best financial advisor, ensuring I was truly taken care of. That level of service makes a real difference.”
“Today I met Wesley Maynard.
What an amazing person.
He helped me switching my funds from my accounts very professionally, very well spoken and manner individual.
I highly recommend Wesley for your everyday banking needs.”
“I’m very happy with the service at this branch. The branch manager was extremely responsive and supportive, and thanks to their help my request was handled smoothly and in the best way. I truly appreciate their professionalism and assistance.”
“I really appreciate the service provided by Miss Carlee Lui. She was very professional, friendly, and helpful throughout my visit. The rest of the staff was also welcoming and supportive. Overall, it was a great experience, and I’m very satisfied with the customer service.”
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“The staff here are all very friendly and helpful. Although parking can be limited during weekends and dinner times, usually you can find a space in the off hours.”