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“I am writing to express my sincere appreciation for the outstanding service provided by Matthew at the Sketchers store in Hamilton.During a recent visit, Matthew went above and beyond in assisting my mother with selecting the perfect pair of shoes. His professionalism, patience, and extensive product knowledge were truly commendable. He took the time to understand my mother's needs and preferences, ensuring she left the store completely satisfied.Matthew's dedication to ensuring a positive customer experience reflects greatly on Sketchers as a company. His exceptional service merits recognition, and I wholeheartedly recommend him to anyone seeking assistance at the Hamilton Sketchers store.Thank you, Matthew, for your exceptional service and unwavering commitment to customer satisfaction. You have undoubtedly earned our utmost respect and gratitude.”
“great experience here, friendly service and amazing selection of vintage...I picked up an earth day t-shirt for a good price and I love it...will be back in the future!”
“Went there for a pair of safety boots, insoles and safety pants. The lady that helped me was completely professional! She knew my pant size just by looking at me. Very, very impressed! Thank You!!! The boots are so comfortable as well. I would give more stars, if available!”
“worker was so kind to me and helpful she took her time helping me find what i needed and giving me her opinions when i asked. i didn’t feel rushed or like she had something better to be doing she had the best customer service i could ask for.”
“Have gotten custom printed shirts and sweaters done here on multiple occasions. The quality of the print is excellent and the service is always fair, honest and responsive. There’s a reason RockNTees has been a fixture in downtown Hamilton for years - always my #1 choice for custom apparel.”
“I had been having some issues with my knee and ankle with my current shoes so I went in to look into a new pair, they were so helpful taking the time to walk me through the differences between different styles and brands of shoes, making sure the shoes provided enough support as well. Thank you so much for such a great experience :)”
9:30AM - 4:30PM
213 James St N, Hamilton
Shoe Stores
“Love this store and am a second generation shopper. My mom would take my sister and i there. I even send my daughter too if we can't find what we are looking for.”
“Y'all got those cool-work pants. They are the absolute bomb for work. Other than that Marks is Marks. Expensive but nice clothing, nice brands like Timberland and pretty much where every level headed person gets their work clothes! Yo Walmart this is no dissss! Y'all got nice work clothes too just not as nice as Marks. Marks I hope I made you happy lol. It's been a long day, I got a stick to the head trimming. Gnarly! Off home to hang with my cats and girlfriend. Cheers people reading this!”
“Local, knowledgeable, attentive customer service, and modern quality menswear. Always an enjoyable shopping experience at Scrivener’s, especially the Canadian made Coppley made to measure suit events. Highly recommended.”
“I usually dread going to shoe stores, but my experience here made me feel a lot better. I wasn't able to get the name of the employee who helped me but she was really sweet and helpful, she also cashed me out and the cashier number is 671043 , thank you so much for helping me find my essential art school docs lol give this girl the recognition she deserves, she made my experience 1000/10”
9:30AM - 6PM
101 Osler Dr, Dundas
Shoe Stores
“I truly enjoy every visit here! I found some lovely Birkenstocks with a unique pattern that you just can’t find online or in other stores. I often receive wonderful compliments when I wear them. The store owner is not only friendly but also professional, providing fantastic customer service that always makes my experience even better.”
“I had a very pleasant shopping experience here this past Sunday. I was looking for specific items I saw online and a very nice sales lady (name started with an S) helped me find them, got my change room together, switched out the sizes I needed and even provided feedback on which items looked better than others. I try to avoid shopping in person due to poor customer service you find in most stores these days, but not here. I really felt this sales lady went the extra mile. Also, the lady checking me out at the cash did an excellent job explaining the dynamite app and how to earn points to get discounts on future purchases. I look forward to shopping at this location in the future:)”
“My daughter bought a few items from this store today, Charlie was the sales staff helping her. He was very professional, helpful and personalable. We will be back, thanks Charlie for the great shopping experience.”
“The staff at Tootsie's are always very helpful. I purchased a pair of running shoes as a gift for my sister-in-law in April. With her busy schedule, and she lives out of town, it was a few months before she was able to return the shoes because they didn't fit properly. She did not have a receipt but the staff gladly exchanged the shoes for her and stated that they just wanted our customers to be happy. Kudos to Tootsie's!”
9:30AM - 9PM
2394 Fairview St, Burlington
Shoe Stores
“This place was already my #1 go-to store for shoes for the whole family. Selection, prices and customer service are consistently great. The other day though, was a master class in customer service: my family went to get my two young boys fitted for winter boots and the staff went above and beyond to help us, especially trying to get my toddler comfortable to try on boots (no easy feat). We were blown away at how thoughtful and kind all the staff were to us. I want to thank everyone who helped us that day - you handled a potentially difficult situation with such grace and kindness and totally made our day! ❤️”
“Bought my first pair of Jordan's on my 44th birthday. Customer service from the staff was absolutely amazing. Extremely helpful and knowledgeable. I will be back soon. Thanks Peter.”
10AM - 9PM
900 Maple Ave, Burlington
Shoe Stores
“A HUGE shoutout to Frank and Louise. I was roaming Mapleview Mall on August 29th when I went into Browns. I was acknowledged as soon as I walked in. I walked around, just looking. Picked up a few different shoes & sandals. Frank noticed and offered to help. Louise then came to help as Frank was on cash. I ended up buying two pairs of sandals which I love. I spent $265 however didn’t even think twice. I was happy. Fantastic service. Louise was super patient as I can be indecisive. Props to this store. I definitely will recommend them and will return.”
“I had a great experience this morning!I went to get some new Bras, because I saw a Facebook ad.I was able to get my items for 30% discount!I had great help thanks to the amazing associate Jackie!She made countless runs making sure I was able to get the correct bra to match my needs!She definitely went above and beyond!I will for sure return here for future shopping!Thanks again Jackie!!”
10AM - 9PM
900 Maple Ave, Burlington
Shoe Stores
“Had a very nice experience at this store. Tessa and Katelyn were very helpful. They took the time to find sizes for me and suggest items I would not have picked up myself. Very happy with my visit and will be back!”
“I recently had the pleasure of visiting Work Authority and received exceptional service from Gail. Gail went above and beyond to assist me with exchanging my old boots for a new pair.Not only did Gail ensure that I found the perfect replacement, but also made me feel valued as a customer.I highly recommend Work Authority for their excellent selection of products and outstanding customer service, thanks to professionals like Gail.”
“Bos & Co Footwear Store is a welcoming, bright, and clean store, and the staff are professional, very helpful, and friendly! I met Natalie upon my first visit, and she was very helpful and I quickly returned to buy a specific pair of boots, and I met Breda, who was professional and so helpful for me to get my Footwear needs met! Bos & Co Footwear Store is a 10 years, locally owned family shop that contributes a successful business to Burlington! I look forward to another delightful visit with Boc & Co Footwear Store! See you all soon!”
10AM - 9PM
900 Maple Ave, Burlington
Shoe Stores
“Massive shout-outs to both Melissa and Maddie for their extraordinary customer service skills. Melissa, in particular, helped me find a fantastic pair of running shoes that complimented some new wardrobe of mine, in addition to helping me order a replacement for my well-loved pair of red converse! Phenomenal service all around ?”
“I had an excellent experience with Alanna when I came in to see what sales Little Burgundy had. Alanna went above and beyond to make sure that I was happy with the Converse sneakers that I purchased. She always has a smile on her face and I most definitely will be returning to shop again.”
“Amazing place the associate at the help desk was amazing i was in looking at the belts and wallets knowing absolutely nothing about mens fashion but he was amazing”
10AM - 8PM
75 Centennial Pkwy N F7, Stoney Creek
Shoe Stores
“Wide selection of clothing and some accessories
Tidy and clean
Friendly staff
Prices somewhat reasonable
It’s great to have places where one can enjoy looking at the latest items at a reasonable price
Free parking and wheelchair accessible makes it a bonus”
“The store was so clean and the manager helped me find exactly what I was looking for. She suggested other items that I didn't plan to buy but I'm so glad I did. Very helpful and so friendly.”
“I was there helping my neighbour return a few items and exchange them for the correct size. She is seeing impaired and did not have her bill. However, the 2 staff members , one who had served her the previous day, was very helpful in making the necessary adjustment. They handled the transaction with such kindness and concern , that I'm sorry I did not get their names to contact their manager and say how much my neighbour appreciated their help.”
“I recently met David, the owner, at the gym. I had noticed his branded vehicle and his ever-changing assortment of ON brand shoes. I have been interested in purchasing these shoes and he was quick to provide me a list with the models that fit my intended use and then asked me to confirm my favourite colour scheme so he could be sure to have them in stock.Exceptional customer service! Dealing with his wife during the fitting and the purchase was also a delightful experience.I strongly recommend David William Shoes if you are looking for someone knowledgeable and prefer to support small business. David knows his stuff and his abilities in the gym support that.”
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“Just picked up a new pair of boots staff were amazing Sina went out of his way to ensure I had the right size boots and was very helpful. Karen cashed me out, her and the other woman at the counter were very chatty/ friendly was an overall great experience.”