“Just picked up a new pair of boots staff were amazing Sina went out of his way to ensure I had the right size boots and was very helpful. Karen cashed me out, her and the other woman at the counter were very chatty/ friendly was an overall great experience.”
“Jes helped me and my family today. She was very patient even if the store is about to close. We came in just to browse but we end up buying 6 pairs for my kids. Great service!”
“Great selection of both men and women shoes. Excellent customer service today. The lady (Christine?) helped me out so much with my purchase, she was very patient with me and all my indecisiveness! Lol like I said, lots to choose from! Definitely recommend 😊”
“Needed to upscale my wardrobe, but I still wanted a casual business look. The service was amazing. Bill was amazing and not fussed at my lack of any design sense. Put together an amazing outfit with some stunning jeans, shirt and jacket. Can't recommend highly enough.”
“This store has a lot of great finds! From clothes to wallets to beautiful embroidered tea towels to shoes etc etc etc. Canadian made stuff too. The staff is really friendly and helpful. I visited today and they only one left of the item i wanted and it was part of their window display. They had no problem getting it out for me. This is a fun store to check out and browse around in. Lots of nice gift items!”
“This store is amazing when you first walk in and greeted. All the staff are so friendly and helpful. After looking for shoes Beatrice helped me and was amazing, so patient and excellent customer service.”
“worker was so kind to me and helpful she took her time helping me find what i needed and giving me her opinions when i asked. i didn’t feel rushed or like she had something better to be doing she had the best customer service i could ask for.”
“Everyone is so helpful here every time I go into the store. They always are so nice to my daughter Valentina. I don’t know his name but the cool dude that gave my daughter the stickers today is so beyond this world and is so helpful! He even made sure my daughter’s birthday shoes were able to come in before her big day! Shout out to all the staff and for being so kind always🩷”
“Absolutely love this store! The staff are beyond friendly and will treat you like family. Was greeted immediately my first time here and nothing has changed during my weekly pick ups. NO store I’ve ever seen has the selection that Laced does. I’ve probably picked up 20 shoes since November and was able to get a complete family set for the family for Christmas from toddler size, grade school and adult!”
“The review is for Mare, the lady who served is at the location - Excellent customer service with so much patience and knowledge. She was able to guide us to the right shoe. Really appreciate her service!”
“Montana went above and beyond for me. I live about an hour away and they had a pair of shoes in stock that was on sale at this location, and they were able to hold it while I traveled there. On top of that he showed me a couple other pairs in styles I loved and I left with all three. Very impressed with the customer service at this location. Will travel just to deal with them. Thanks again Montana!”
“My feet are wide and very sensitive to blisters. I buy all my shoes here if your looking for both style and comfort. I work hard and do alot of walking at work and wear these shoes all day with no issues. I bought sandals here about 7 years old and they still look new. Amazing quality at a good price. They have an incredible selection of winter, fall and summer. I just wished they had another couple locations as its hard for me to get there. They close at 8pm. The worker helped me alot find my sizeand color by going through boxes for me and I tried on a bunch to get the perfect fit. If you want style and comfort at a great price this is my favorite shoe store!”
“Gabby was absolutely professional in helping my blind wife find outfits Sunday Mar 22. What a fabulous experience for both us. We were completely satisfied.”
“Visited the GEOX store in Mapleview Mall ((Burlington, ON) today seeking out a particular pair of shoes. Moh was on the floor solo and successfully juggled up to four customers at one time while ensuring no one was left feeling unserved. He was helpful, friendly, and delivered exceptional customer service from start to finish. I walked out with two pair of shoes (which is rare for me - although the added bonus was they were on sale). And wanted to shout out the customer service I received. It’s not a given anymore when shopping in person. Thank you, Moh and GEOX.”
“I was shopping for somebody else who could not be there and the ladies at the counter made my experience as pleasurable and successful as possible. Thank you so much for the help, Mom was absolutely thrilled with your choice”
“Nicely laid-out, clean store, with good signage so easy to find what I was looking for. Friendly, professional staff in the fitting rooms and on cash. Got what I came in for...and some extras...”
“Always great service at this location. Wasn’t planning on buying shoes when I was in the mall but Lauren was fantastic! She was helpful, insightful and provided recommendations for not only the shoes but for the cleaner that would keep my shoes in great condition.”
“I am a devoted repeat customer for quality orthopaedic footwear. The staff is friendly and knowledgeable and the selection is impressive. Well worth the drive from Toronto!”
“Today we visited the store looking for shoes and a belt for my dad. Franco helped us and offered real, attentive, knowledgeable, personal, fun service. That’s rare to find these days. He took the time to really listen to my dad and what he needs in a shoe, then offered several suggestions and found a perfect shoe for him. We will be back and I hope we can have Franco help us again. It was a great shopping experience.”
“Visited today for the first time and will be back. Staff was helpful without being pushy, helped me find items and sizes, thoroughly enjoyable shopping experience.”
“Ive been in several times over the years getting my Converse I was in yesterday (10 April 2026) and noticed they had a very limited selection, whatever it happens. I was told Converse wasn't being made anymore by the male employee working there (I was there maybe around 11 am). I thought that was unusual, but I hadn't heard anything, but that didn't mean it wasn't true. The employee me said it a few times while I was getting my shoes. Checked this morning, and low and behold, Converse is NOT going out of business. Maybe the employee was incorrectly told the wrong information or lying but either way I should have completely disregarded the information. Maybe you guys are getting any more Converse stock in? 4 stars because Ive gotten my shoes there (and been happy with them) and the staff are generally decent there. Please get your facts correct though. I distrust people as a rule, but you're gonna get customers that are normally trusting and not as jaded as I am and are gonna believe what you tell them”
“I might be the longest patient they have had I started seeing them in 1996!ISo, I think that says how good they are. My shoes are orthotics with a lift and they get it right or make it right every time. I don't know what I would do without them. They would be very hard to replace.”
“I shopped here today and was very compelled to leave a review. I was promptly greeted by staff eager to help me with my 90s Christmas party crisis! Katie helped me out immensely and overall provided a great service! Her staff is very lovely and it’s definitely a reflection of her! Thanks so much for your help Katie!”
“I recently visited the Eastgate Mall store with my Mom, and we both wanted some new flat-style shoes for fall. Echo at the store helped us. She was amazing and suggested a few additional styles to try. She didn't pressure-sell at all. She was patient and helpful with my Mom. We both thought she was great, so we wanted to leave a review. :) I ended up purchasing a few addiotnal pairs online from SoftMoc and suggesting the store to my followers. SoftMoc has a great selection of shoes, and they carry many of the same brands/ styles as Anthropologie at a lower price. A great Canadian company.”
“I returned some sambas I ordered online that were too big. Kate was fast, efficient, and helpful. But she was really great when I was trying to sort through the different Ugg slippers. She is completely knowledgeable about every one of them and how they fit and what to look for in terms of your intended use. Thanks Kate and Shannon for great service!”
“This is my favorite store for shoes. They carry high quality, unique, very comfortable shoes from Europe. These are shoes that you can impress with, enjoy hours of comfort walking and keep for years as the quality is remarkable. The staff is lovely, helpful and very friendly. What shopping for shoes used to be like and always should be.”
“First visit and it wont be last, awesome place to shop for work shoes, clothing etc, and the sales clerk Vesmah(I think thats her name)was awesome, perfect sales skills”
“This is a gem of a store for women’s retail fashion. The staff are helpful and can help create beautiful outfits. Carol is one of the very best in the industry with an incredible eye.”
“I bought a pair of Rieker boots for $144. I used them for just over a month. The zipper on the right boot is already broken. Since they only give you 10 days to return an item, I am out of luck. UPDATE: Shoe Box replaced the faulty boots at no cost to me. I was thrilled!”
“I had a great experience the other day at Ardene! Leah, one of the associates there supported me after I was having trouble picking out something for a friend of mine. I highly recommend this place to all those thinking of stopping by!(It’s also pretty big which is great too).”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.