CIBC Branch with ATM
BanksHours:
3168 Dougall Ave, Windsor ON N9E 1S6 Hours
About CIBC Branch with ATM
CIBC Branch with ATM is appreciated for its clean environment, nice location, and good service. Customers often mention friendly and efficient staff, with some employees going above and beyond to help. One branch is especially praised for its helpful staff, notably Jeff, who was described as awesome and super helpful. Another branch received high marks for friendly service, with staff like Karen addressing customers by name and providing efficient assistance, highlighting the value of live, personal service in an increasingly digital world. However, some experiences vary. Customers noted that the branch requires ID every time, which was unexpected for those used to other banks like TD. One customer faced rude behavior from a staff member, though they appreciated the helpfulness of another staff member who assisted after returning with an ID. Additionally, there are concerns about communication; the phone lines are often unresponsive, with messages taking days or weeks to get a reply, causing frustration for customers needing timely assistance. Overall, while the branch is known for its good service and helpful staff, there are areas that could improve, especially in customer communication and staff interactions.
Most Recent Reviews
August 2025
Honestly I have absolutely no idea at this point how this company continues to exist. In Canada the only thing that can't fail are big banks. I blame myself for continuing to do business with them. Avoid using banks at all at this point.
September 2024
Waiting times are ridiculous. I had unauthorized charges on my credit card. I called the number on the back of the card. After 1h and 10 minutes on hold i hung up. CIBC has really no respect about the clients time.
August 2024
Tellers have been very helpful all the times I have been there.
More Comments(27)
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