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9:30AM - 6PM
3100 Howard Ave, Windsor
Banks
“I had a truly excellent experience, from the moment I walked in I was greeted with warm smiles and a welcoming attitude. The team was not only professional but also incredibly attentive to my needs. They took the time to explain everything clearly, answered all of my questions with patience, and made sure I was comfortable with each step of the process.
Special thanks to Sonia, Sue and Davide who went above and beyond to assist me.”
“I want to give special recognition to Manuel Shamon, a teller at the BMO branch at University Plaza in Windsor, Ontario.
I had a very difficult problem with a transfer from my BMO Canada account to my BMO U.S. account. After being passed around through multiple phone calls and departments without getting a solution, I went to this branch hoping someone could help.
Manuel was different. He listened carefully to my situation, took responsibility for helping me, and most importantly, **initiated the investigation process himself** rather than simply directing me to another phone number or department. His willingness to take ownership made a real difference, and the investigation ultimately led to the transaction problem being resolved.
I sincerely appreciate Manuel's professionalism, patience, and genuine commitment to helping a customer. In a situation where I had become very frustrated after being passed around, he stepped up and took action.
Thank you, Manuel, for taking ownership and making sure the problem was resolved. BMO should be proud to have employees like him. I hope BMO recognizes his excellent customer service and dedication to customers.”
“I had great experience at this branch. I showed up an hour early for my appointment and Fin Advisor Louise still was able to find time for me and helped to resolve problem with my account very quickly and giving me guidance on next steps to take in future, when needed”
“This BMO branch stands out for having the best customer service around. A special thank you to the manager, Jad, who was extremely professional, knowledgeable, and attentive to my needs. It is always a pleasure dealing with a team that cares about their clients.”
9:30AM - 8PM
2669 Howard Avenue, Windsor
Banks
“I visited RBC today for opening my business account. Joshua was great and professional staff. I just had bad exprience with the other bank last week, but today's business with him makes me to trust RBC. Thank you.”
9:30AM - 5PM
388 Ouellette Ave, Windsor
Banks
“I had query regarding my portfolio and letter regarding for my PR purpose. Aamir Jamal help me with it on phone and gave me all the letters needed and also updated my details without any problem.”
9:30AM - 5PM
5690 Wyandotte St E, Windsor
Banks
“I went to this branch in different times in April and May . I got a very good service . Today I was served in a very professional manner from a nice young lady Jennifer Agarici . She solved the problem with my credit card and I was lucky seeing her at the beginning of the day . Dina Al-Sayegh helped me before and explained to me a lot of things regarding my account. They are doing a very good job ?”
“My favourite RBC branch to go to. Nice tellers, never had any issues with my card. ATM’s are fast and easy to use. I’ve never had any issues with this RBC branch.”
“Not sure why this branch has low rating. I had a really good experience here. Came in because my credit card was blocked and even though they couldn’t directly help me unblock it because it’s a VISA issue, the manager actually called VISA on my behalf and helped resolve the issue. That was nice and don’t usually see that kind of service. They usually just tell you to call the VISA hotline and send you on your way.”
“I was assisted by Mr. Terry in account opening. Terry was very professional and had very good knowledge about the banking products that RBC offers and also the workings of RBC. He cleared all my doubts and helped me open multiple accounts within an hour. Terry was amazing. Wish every bank has such employees.”
9:30AM - 8PM
3205 Howard Ave, Windsor
Banks
“Went in at 7pm to open 3 accounts, one of which in the USA, and I was done & had money in my US account by 7:45. Sudha was a pleasure to talk with & very efficient.”
9:30AM - 6PM
3168 Dougall Ave, Windsor
Banks
“Nice Bank ,clean, nice location ,good service
I went there today with my father-in-law I didn't know they require ID every time because I am with TD Bank
So the women that helped us she was telling me that he needs an ID and why doesn't he have his ID on him
I respect the law and I respect the rules of the banks because they help their customers protecting their accounts but
the way she was talking to me she was absolutely rude I wanted to talk to her and tell her I don't like tone that you're speaking to me like that but she was my mom's age so I respected her age
we went to get the ID and came back to the same location and another guy helped us he was absolutely nice and
I have no idea what's going on with some people”
9:30AM - 6PM
3745 Tecumseh Rd E, Windsor
Banks
“Chelsea is a fantastic financial advisor!! She takes the time to make sure you 100% know what you're doing when you walk out of her office. Extremely helpful and cares about her clients fiances. Trustworthy and informative!”
9:30AM - 6PM
3100 Howard Ave, Windsor
Banks
“I would like to share my experience with the BMO Devonshire Mall branch.
Initially, I had a disappointing experience due to what I felt was false reassurance from the bank staff. I raised my concerns and submitted a complaint regarding the issue.
However, I would like to sincerely appreciate the team for how they handled the situation afterward. The staff were very supportive, took the time to listen to me, and addressed the issue effectively, making things right for me.
It is always normal for mistakes to happen, but what truly stood out was how receptive the staff were and how quickly they worked to rectify the situation. Their ability to turn things around and provide excellent service in a short time was impressive.
I had initially posted a negative review based on my first experience, but I have since updated it to reflect the extra mile the team went to resolve the issue. From this experience, I also learned that communicating concerns to management can lead to meaningful improvements.
A special shout-out to Antoine Skaf, the manager, who provided clear guidance, realistic expectations, and genuine support in resolving the problem. I would also like to recognize Amit Ghosh, who delivered excellent customer service—he was efficient, flexible, and truly committed to helping in the best way possible.
I really appreciate both of their efforts. Based on this experience, I look forward to continuing my banking needs with BMO, especially at the Devonshire Mall branch.”
“Absolutely phenomenal service, Hieu went above and beyond to assist even working past the closing time a bit to ensure we were all set up, I am so ecstatic about this service, please give him a raise! :)”
“I visited the Royal Bank 2614 Tecumseh branch today(May 04 2026) due to a personal emergency. I hadn’t made an appointment, and I felt so apologetic that I couldn’t bring myself to speak at first. Since the situation was so urgent, I put my pride aside, quietly knocked on the door, and explained my situation to the female staff member. She was a young woman, and after hearing my story, she immediately offered to help. I was so, so grateful. My gratitude continued. During the bank account application process, a mistake I made required me to cancel the documents I had filled out almost to the very end and start over from scratch. Despite the inconvenience, this young woman smiled and willingly helped me fill them out again. It took twice as long as expected to complete the account opening application. She told me she had immigrated from Bangladesh and had been in Canada for about four years. She was incredibly kind and a warm-hearted person with a rich humanity. I would like to express my deepest gratitude to her for sincerely understanding others’ difficulties and helping them with genuine care. I salute the service provided by Royal Bank.”
9:30AM - 5PM
245 Ouellette Avenue, Windsor
Banks
“The teller system still makes me question why there are less Hungarians Around. Very person orientated. Very nice empathetic people that never seize to amaze me.”
“This is my home bank even if I rarely go here anymore. The clerks are professional and I appreciate that. I have had an unpleasant almost experience with one of their counselors though. For in person advice I go to a different branch.”
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“Jennifer was absolutely amazing to work with. She was professional, knowledgeable, and took the time to really understand my needs instead of rushing the process. She explained everything clearly, answered all my questions, and made the entire experience smooth and stress-free. You can tell she genuinely cares about her clients and goes the extra mile. I really appreciate her help and would highly recommend her to anyone banking with CIBC.”