10AM - 9PM
1352 Dufferin St, Toronto“I had a wonderful experience today shopping for a mattress. Eden was so knowledgeable and honest. We are excited for our new mattress and will definitely return.”
“Love the selection in this store, such great and unique pieces. Most importantly we were blown away by the customer service we received from Terra, she went above and beyond to make sure we were satisfied with our purchase.”
“If you want good and comfortable mattress then this the location.Delivered my mattress with in 1 hour of purchase.Thanks to Firat!Genuine guys clear cut pricingGood luck!”
“Gurpreet has been really helpful! Helped us choose the right mattress and also suggested an excellent headboard that we bought as well! Excellent top-notch service.”
“Beautiful collection of mattresses and pillows. We tried all the positions on a few mattresses and finally picked the best one! It was an easy process and the customer service was amazing!Sleep Country Canada….why buy a mattress anywhere else? ?”
“I met these guys at the Home Show in Toronto and selected a very "custom" option that end up being perfect to what we wanted. Thanks to Marco and the installation team, they made everything easy. Well recommended.#mercy”
10AM - 7PM
538 College St, Toronto“Just got my new mattress last night and the mattress is the best one i have ever had, i was waking up with a backache for a long time and Ruum Design’s Latex Hybrid mattress helped me feel better!”
“Thank you very much to the salon sellers. Super attentive managers! They picked out everything for me: sofa, table, chairs. They told us everything, answered all our questions. Overall, I really liked everything! Thanks a lot!”
“From the moment we stepped in the store Nader made us feel special. He gave us the opportunity to browse at our leisure encouraging us to take a nap. We were looking for a mattress for our cottage. So he knew we weren’t looking for the top of the line but something comfortable for all sleeper types. We were so happy with the service we returned just over a month later and purchased another mattress for home. All the staff were friendly and not pushy. Respecting our budget and preferences.”
“I have a collection of Athena bedsheets. They are the best sheets that I have ever had and slept on. Gina was an amazing help when I was looking for nice and comfortable and pretty bed linens thx again Gina for your help !”
10AM - 9PM
750 College St, Toronto“Good customer service. Needed bed asap (as bed broke 5 days before Christmas) bought only 1 yr. from a big furniture store. Sleep Country have quality mattresses & bedframe. Pillows I purchased very comfy.Salesman helpful & knowledgeable.”
“Kevin is a great sales rep. So friendly, knowledgeable and helped me find a really good deal. Really great customer service. I rarely leave reviews and have never bought a mattress before and look at me now! That’s how nice the experience was.”
“The sofa bed I purchased is beautiful and comfortable and has a touch of class which has drawn many terrific comments The service was superb and quality of product top notch I will be using this store for future purchases. Elaine H. Toronto.”
“Good customer service from Stanley! He didn't mind if I tried lying on the Shikibuton so as to make sure that I wouldn't regret after deciding to buy it. And detailed explanation of the material and the way of maintenance. Highly recommend it!”
10AM - 9PM
382 Yonge St, Toronto“Great store. Despite the small footprint, there’s plenty of options here. The showroom still feels never-ending, and the floor feels as big as ever. Everything is spread vertically to maximize the space available, and it works perfectly. Even the cafeteria is spread across three floors. Good establishment, self checkout at the cafe.”
11:00 AM - 7:00 PM
101 Spadina Ave., Toronto“So pleased with our entire experience with Dozy. Thrilled to find a mattress made in Toronto. Got a quick email after placing the order to setup delivery. The day of, Will called to confirm he was in his way. He was pleasant and efficient. With the pandemic, we asked the mattress be placed outside and he arrived already masked and brought the mattress right to where I requested. Very happy with the service!”
10AM - 9PM
15 Provost Dr, Toronto“Very good experience. Went there with the family and we spent several hours there. It's nice to go through all the departments as they have many different setups, and even if you don't buy anything, you can get ideas from it. We also attended the restaurant, the food was pretty good. It's not the cheapest place because you start getting things and it adds up a lot at the end, but also it's not very expensive, just like a meal in the mall or something like that. Overall, we had a great day.”
“It was a pleasure dealing with Paul and the Essentia team. Paul was very helpful from the get go. He helped me choose the best mattress for me and kept me informed while my items were being shipped. There was some damage to the original bed foundation that I purchased. I contacted Paul and he took care of it right away. He made it right and shipped me a brand new one. I highly recommend Essentia both for their product and customer service!”
“I have a good experience with Mr Mateen. He have very good experience and recommended some of the best mattress. He have all the answers for all the questions. He was full of patience and professional all the time.”
10AM - 9PM
459 Bloor St W, Toronto“I had the pleasure of being assisted by both Nary and Mateen on separate days. Both of them were super helpful, kind and courteous and helped us find a great mattress. Thank you for your excellent customer service and assistance in working through our transaction! Anyone looking for a new mattress should come to this location and see Mateen or Nary, they are wonderful and very honest and are very insightful. They both knew lots about the products in store.. we are very excited for our new bed, and look forward to coming back to get new pillows!”
“From my personal experience with the Future Direct Mattress, I can attest to its value. Despite initial reservations about conducting everything online, their exceptional customer service and attentiveness surpassed my expectations. When I visited their location in person, they went above and beyond by arranging delivery the next day and graciously waived the delivery fee. Their proactive communication allowed me to prepare for the delivery process smoothly. Despite a minor hiccup with a misplaced mattress protector (later found in the corridor), they handled the situation professionally, even providing photographic evidence of the delivery. Despite the slight embarrassment on my part, I hold them in high regard and would gladly do business with them again. As for the mattress itself, it certainly lives up to its worth and exceeds expectations.”
“Brittany is amazing.Very helpful and easy to communicate with, she was able to make a potentially stressful decision so much easier with all of her knowledge and suggestions we are incredibly happy with how seamlessly she helped navigate our purchase.”
10AM - 9PM
1091 Yonge St, Toronto“3rd time lucky! I visited the 1091 Yonge Street store, to exchange a mattress. It was a Comfort Exchange, which Head Office has to approve. That is a 3rd exchange. So I was stressed to be doing that and nervous to make my last selection. The first sales associate, Kamul, was very helpful and took time to understand my situation. Then Anjum, another associate, took over my file. He was so professional and personable, and answered all my questions to my satisfaction. And he took extra time to make sure that this last exchange was going to be perfect for me. He saw to it, that I would leave the store confident and happy with my last purchase. And a joke or two, calmed my nerves. Having been to other stores, I certainly recommend you go to the store at 1091 Yonge. You will come out smiling as I did.Thanks Kamul and Anjum.... It was a pleasure!”
“Bettenhaus exemplifies what perfect quality and customer care is all about. I have been a loyal customer for nearly 20 years, with every family member sleeping peacefully wrapped in their finest duvets. I was recently reminded of just how much the owners of Bettenhaus stand by their products and want the best and complete customer satisfaction.And so, I purchased another dreamy duvet for a friend to make certain their sleep journey is blissful.”
10AM - 8:50PM
2100 Bloor St W, Toronto“Mike W. provided me with top shelf customer service. He was attentive, knowledgeable and helpful. He was able to direct me to the perfect solution for my mattress needs. Entire experience was fantastic. I highly recommend Mike W. to anyone in the mattress market. Will definitely be back!”
10AM - 9PM
3134 Yonge St, Toronto“Such a friendly and nice staff, special shout out to one their sales reps “Gin”. He patiently helped us choose the best mattress for our needs. It took him 3 hours to find the mattress of our liking but we finally found what we liked. They should be proud to have such a professional partner in their team ?”
“Very happy with the service at Sleep Country Queensway. I got a Bloom River mattress and bamboo memory foam pillow and I love them both. My first sleep on my new bedding was amazing. So worth it to invest into your sleep.”
10AM - 9PM
8 King St E, Toronto“We busted sleep country downtown and was greeted & served by Aaqib who was a fantastic help and showed us a different range of mattresses to fit our budget. Highly recommend great mattress.”
9:30AM - 9PM
851 Bay St., Toronto“thank you Ray for helping me with picking a mattress,Ray was quick to grasp what I m interested in and made good recommendations , happy to have purchased my mattress here”
“I would like to thank the service I received from the manager Tilesh and salesperson Chrisanthus at The Brick store located at 1352 Dufferin St. They both exceeded my expectations. I highly recommend it, thank you l will return after the great l received. Cory was amazing Thank you for everything .”