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“My wife and I can not thank Rachel enough for all of her assistance. Not only did she go above and beyond to meet our needs, she truly made me feel like a human being and not just a number. What could have easily taken probably 20 minutes for efficiency's sake ended up going on for hours because she listened with compassion and with the intent on giving solid advice and replies. I have always enjoyed banking with SELCO and Rachel has solidified that for me.”
“I had an excellent experience getting my name changed on my account following my recent marriage. Cy was able to squeeze me in between scheduled appointments, helped close out an old account and did it all with professionalism and a great sense of humor.”
“I've been banking with Red Canoe for many years. I think the Albany, OR branch is a great place to conduct business. They have went above and beyond to assist with whatever I've needed and they have done so in a timely manner.”
“I've banked with Umpqua for 5 years and never a problem. In fact, they have the best customer service. When an online merchant double charged me, Umpqua took care of it. Definitely 5 stars.”
“Kristin was really great to work with. Seems to see people AS people and not dollar signs which is so important!
The staff were all very friendly but Kristin really went above and beyond for us.
Thank you ?”
“Samanta Bustamantehelped us Friday and she is the greatest! Chase is lucky to have her! After months of dealing with a fraud issue and waiting for our money back we were finally notified it had come but we still had to go to a Chase and do various things. (Name) rearranged her schedule for us and spent nearly 2 hours making sure everything was taken care of. Her attention to detail, politeness, and positive attitude made us Chase customers for life!”
“A big thank you to Tracy and Melissa who were extremely helpful, professional, engaged, and went out of their way to provided us with a great customer service experience. Top notch!”
“I love my credit union. Two of my children have opened their own accounts because of my suggestion to use Central Willamette Credit Union. I love the app and the mobile banking feature. They are an excellent Credit Union! Highly suggest using them should you need a better banking experience.”
9AM - 6PM
128 SW 3rd Ave, Albany
Banks
“I want to give a big shout out to Gabrielle Feasel. I got to work with her today and she was very professional and easy to work with. Would for sure recommend her to help you as she will be a great financial coach.”
“I have been a credit union customer since I was a kid and used to earn credit union tokens to pick out prizes. Never ever have I banked with anyone else and I never plan on changing that. They have taken care of me literally most of my life, through car loans, etc and I have zero complaints! They are amazing to work with and I would recommend them to anyone!”
“I had an amazing experience at the Central Willamette Credit Union Waverly branch in Albany, Oregon. Bryce absolutely knocked it out of the park helping me with a vehicle loan. From the moment I walked in, he was personable, down-to-earth, and genuinely kind. There was no sales pitch, no pressure, no games—just a solid, real conversation with someone who clearly knows his stuff and cares about people. He walked me through the process step-by-step, made sure I understood everything, and treated me with total respect the entire time.
It’s rare these days to find someone in finance who makes you feel like a person instead of a number. Bryce is that guy. If you’re thinking about working with Central Willamette, do yourself a favor and go to the Waverly branch. Ask for Bryce. Trust me.”
“Halie assisted me 5 minutes before the drive-up window opened. With little sleep due toLittle sleep due to working graveyards and a long drive it was a pleasent experience. She completed my transaction correctly and was very curtious. Thanks Halie.”
“There is a banker at Wells fargo who has gone above and beyond for my husband and I on several separate occasions not only has he gone above and beyond but is very professional and friendly! I would recommend him again and again!”
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“I recently opened an account here as my first physical bank in a few years now since last bad experience with Wells Fargo. Marcus and Kayla? I believe was her name (sorry), were extremely nice and welcoming. Marcus has been the one to always deal with me when I deposit money and when my debit card came in today. I was told 7-10 business days and it took I think 4 business days. I got a call the minute it came in from Marcus. Everytime I walk in I'm immediately welcomed all heads turned and smiling asking how I'm doing today. Wonderful service great people 5 STARS!!!”