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“We are new members of Willamette Valley Bank. We have been extremely pleased with every service and employee we’ve encountered so far. The service has been excellent!”
“At the Albany branch, Misty and her manager (I'm sorry I didn't get your name) were so much help in resolving a terrible and confusing situation I had landed myself in. I was really at the limit of how much more I could take. I can't thank you enough for your kindness, patience, and assistance.”
“Best Bank ever. Got tired of the monthly fees, with Wells Fargo despite being grandfathered in to their old free checking. Love OnPoint, have our Heloc with them and highly recommend them for any home lines or line of credit. Friendly and up front about everything.”
“I had an excellent experience getting my name changed on my account following my recent marriage. Cy was able to squeeze me in between scheduled appointments, helped close out an old account and did it all with professionalism and a great sense of humor.”
“I've banked with Umpqua for 5 years and never a problem. In fact, they have the best customer service. When an online merchant double charged me, Umpqua took care of it. Definitely 5 stars.”
“I couldn’t speak more highly of the staff at this branch! They are personable, professional, and kind, and it’s clear they truly care about their customers. They always answer all of my questions with patience, and take the time to provide guidance based on my financial goals.”
“Have always liked how People's worked to make things right.
Really appreciated the shred day. The person they hired to do this was awesome and very friendly. Thanks for being a part of Albany”
“Abigail went above and beyond to help me get an account started. Friendly with a wonderful attitude and answered all of my questions and eased any concerns that I had with my first bank account in over 40 years. I recommend Oregon State Credit Union to anyone and everyone. Thank you Abigail.”
“I love my credit union. Two of my children have opened their own accounts because of my suggestion to use Central Willamette Credit Union. I love the app and the mobile banking feature. They are an excellent Credit Union! Highly suggest using them should you need a better banking experience.”
“Samanta Bustamantehelped us Friday and she is the greatest! Chase is lucky to have her! After months of dealing with a fraud issue and waiting for our money back we were finally notified it had come but we still had to go to a Chase and do various things. (Name) rearranged her schedule for us and spent nearly 2 hours making sure everything was taken care of. Her attention to detail, politeness, and positive attitude made us Chase customers for life!”
“I want to give a big shout out to Gabrielle Feasel. I got to work with her today and she was very professional and easy to work with. Would for sure recommend her to help you as she will be a great financial coach.”
“I have banked with CWCU for over 20 years and Brianna Hinkel has been there for me for every car, boat and motorcycle loan. She is quick and has THE BEST customer service.”
“USBank Albany is a great local location for a national bank. What this means for you is that you get local, personal service but your banking needs are available across the U.S. They offer great services for checking, savings, kids, and businesses. They do have free accounts too, unlike some local banks that will fee you to death.”
“There is a banker at Wells fargo who has gone above and beyond for my husband and I on several separate occasions not only has he gone above and beyond but is very professional and friendly! I would recommend him again and again!”
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“Selco in Albany has been a great experience for me and today I want to give a shout out to Katie she is so nice and helpful thank you for your great service all the tellers are wonderful here.”