Carr Subaru Service Department is consistently described as providing excellent, top-notch service. Reviews highlight a warm, friendly, and professional staff who are knowledgeable, trustworthy, and operate with integrity. Communication is repeatedly praised as excellent and transparent. The team is noted for being helpful, fast, and not pushy, offering clear advisements on vehicle conditions rather than pressuring for immediate repairs. Specific services appreciated include recall work performed at no charge, thorough vehicle check-ups, and the availability of a convenient loaner car or low-cost rental for longer services. The parts department is also commended for being well-stocked and easy to deal with. Additional amenities like snacks, coffee, and complimentary Lyft rides for customers dropping off their vehicles contribute to a great customer experience. The service consistently earns loyalty, with many customers stating it is the only place they take their Subaru.
I purchased my vehicle from Carr a few years ago and recently went in for my 60k service. They were flexible with my needs and Curtis gave helpful advice when I was selecting my new wheels and tires. The services didn’t take long and I feel I was given a reasonable price.
May 2026
Fast service, they always explain the inspection thoroughly and there's no upsell pressure which I appreciate! Waiting area is quiet and clean as well.
April 2026
This department did slip up on communication, but they did come through with correcting their mistake and provided good care at an affordable cost.
