Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule appointments, or place orders online with options for in-store pickup, free shipping, or same-day delivery. Reviews highlight consistently fantastic and helpful customer service. Staff members are described as extremely helpful, patient, and reliable, walking customers through processes to get the best deals. They efficiently handle phone upgrades, transfers, setups, and technical help like applying screen protectors or configuring eSIMs. Many customers report that issues which were a nightmare elsewhere were resolved quickly and thoroughly in the store. The service is so commendable that multiple reviewers highly recommend the location, noting it provides the best customer service they have ever experienced and that the team genuinely cares, making customers feel valuable.
Dropping off my trade-in... immediately got taken care of and was probably in and out in less than 5min! Thanks!
June 2025
Was not informed about a charge for transferring data. They just kind of did it without asking and charged me at the end of getting a new phone. I know how to transfer data. My generation invented modern phones, thanks.
June 2025
Lauren is exemplary employee. Thank you Verizon for expertise assistance. After 3 hrs and a trip to the Verizon store Lauren was able to help me!!
