The UPS Store in Bend offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. The location on 3rd Street is noted, with other open locations on Century Drive and by Walmart. Staff are described as professional, courteous, knowledgeable, patient, gracious, kind, and understanding. They provide fast and helpful service, even when figuring out confusing processes or digging through packages to correct a customer's mistake. The store has been used reliably for years for shipping and mailbox needs. On the rare occasion an issue arises, the staff help to make things right. The team maintains professionalism under less than ideal situations, such as when dealing with a disgruntled customer creating a scene. Other customers appreciate the staff's calm and helpful demeanor during such incidents. The store is a convenient and appreciated local business.
Amazing staff. I walked in with a difficult question about shipping and the staff did not hesitate to help! 10/10 recommendation working with them.
August 2025
Quick and simple and the employees are very helpful to assist you.
June 2025
Aiden was professional, courteous, and knowledgeable. Overall service was fast despite a disgruntled customer yelling and creating a scene with other associates. All staff kept professional under a less than ideal situation
