The UPS Store in Bend offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated. Reviews describe the team as fantastic, fast, friendly, and helpful. They are noted for going above and beyond, providing a wonderful and great experience. Staff members are praised for being pleasant, thoughtful, empathic, and kind. They offer a pro touch for complex tasks, with attention to detail that is second to none. Customers report not worrying about jobs being completed, appreciating help with important packages, expensive items, and special assistance. The service makes business easier and builds trust, with one customer noting they don’t mind shipping things because of this store.
Joshua was old-school helpful. Customer service I have not experienced in a while. Kudos and thanks for a job well done!
June 2025
Jen was very helpful - gave me specific instructions in case overnight delivery that was a bit customized had issues. Thank you for the help and proactiveness!
March 2024
The team here has been fantastic to work with. I had a really important package delivered with expensive shipping insurance and their attention to detail to ensure a good experience, as well as follow up after the delivery, was second to none. Great experience.
