Auto Parts in Corvallis, OR

“Could not be happier with Truck Pros! They installed a tonneau cover on my new truck and worked with me for the better part of a week to address all of my (probably unrealistic) concerns. Two days after I ordered it, it went on sale at the manufacturer, and they met the new price immediately. When it leaked a bit a day later, they went back twice to make sure it was as good as it could be, always patient and reassuring. Mike and Jacob on the front were terrific, and Jeremy (who I only later found out owns the place) went well above and beyond with time and creativity to work to make it right. I'd go back to these guys in a heartbeat.”

“My car was hit pretty hard in a campus parking lot, and B&R drivers showed up, communicated clearly about my options, and handled the situation with grace and expertise.

My car sat in the lot for nearly 3 weeks while I tried to work with insurance, and every time I made a phone call to check in, I was met with excellent and compassionate customer service.

John in particular has been so kind to me, and I really appreciate his guidance. This was my first time dealing with an accident to this extent, and I was so grateful to talk with someone who has experience with a process that’s been difficult to navigate. Thank you, John, for bringing a smile in the midst of frustration. I will be recommending B&R Towing to anyone who drives in this area- they’ve been a true blessing!”

“I went there this afternoon bc I'd scraped the front license plate off my car over the weekend. Cari Schmidt helped me, she had one of the techs screw it back on making new holes (bc the scrape had ruined the old ones). Was in and out in about 10 minutes, and when I asked how much I owed them they said nothing. Such kindness! Will definitely go back ❤”

“We got quite a few scratches from a bike rack on the back of our car, and a scratch on my driver's side door, so I went by to get a quote and the very helpful woman said that they were simple enough, she would book me in and they would take care of it for free! I came back the next week, they buffed them out in 15 minutes and sent us on our way! Everyone we talked to was helpful, didn't bat an eye at charging me nothing, and my car looks as good as new! I couldn't believe it! Would highly recommend and will be going back for any future dings or bumps! Thank you so much!”

“These guys did a wonderful job redoing the headliner on my 2002 Nissan Xterra. Lots of colors to choose from and they got me scheduled quickly. They even offered a cheaper option to help save me some money by just bringing them the board, which I appreciated, but in the end I’m glad I chose to let them do the whole project because they are excellent at their craft and the end result turned out even better than I expected. Would highly recommend!!”

“Orion helped us make our truck dreams come true. He listened to our concerns and requests with care. He even made our family fresh popcorn while we were waiting to finalize our purchase.”

“Always great service at Autozone. Staff is knowledgeable, friendly and helpful. Monique has been a great help. For a woman getting car help isn’t always easy. Autozone never makes me feel dumb! Thanks”

“Call my daughter‘s car ended up needing to jump. So I rolled over to O’Reillys and. Q Was happy to come out and test the battery which looked good but then was also willing to go get me a 10 mm wrench and a cleaning kit to clean the connections. Thank you for the great Service Quentin, solid work, dude”

“Sam and Kacey were exceptional. Helpful, Kind and very informative. They showed us the right part and even went above and beyond to install it for us. Top of the line customer service.”

“I cannot say enough good things. After getting an accident I was able to bring my car in and get it repaired in a reasonable time. I was updated throughout the process of price changes, new parts being added, and when the vehicle will be done. The staff was AMAZING and when I picked up my car I was shocked by how great it looked. They clean, waxed, and replaced my license plate cover (all of this free of cost). If you're on the fence about where to take your car for repairs, GO HERE TRUST ME!”

“In 2019, a large tree limb fell on my son's brand new car. We dropped it off at Freebird because they had good reviews, and because I remember their commercials from 30 or so years ago.

The car did not have frame damage, which was a miracle. The roof was crunched on the side, the back window was broken, and it rained so the interior got wet. Minor damage in other spots.

The car took a month to repair. Why? They have a lot of business and they do all around amazing work. The car came back and it was in pristine condition. You could not even tell there was damage. Remember this car was brand new, 8 days old. The time it took for repairs would be the only downside, but it was worth it, and here's why.

Since, we have had 2 cars repaired somewhere else, each time wanting the cars to go to Freebird, but for some reason ended up at the insurance preferred shop. Both cars had to be taken back for paint repairs and other things (like glue being used instead of a replacement part). I regret the repairs at the other body shop.

Customer service? I think it was alright. I prefer an excellent job on repairs as opposed to someone thanking me for my business (I don't want to be thanked for getting in an accident). They were curious, and I did not need someone to go over the repairs that were obviously done. Car repairs are stressful to the customer, their staff was not rude, more even toned.

The pictures are of the big limb that fell on it (you will notice the tire rim, and some of the areas of damage, and then what the car looked like after repairs.”

“The Corvallis location is probably one of the better locations. Great Customer service would definitely recommend. But then there is the Eugene location and springfield location. I would not recommend”