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“I have been an Oregonians CU member since 1989. All along the way I have experienced wonderful people who go above and beyond to help me. Darline Rucker is one of those people. Someone attempted to hack our account last week and she jumped right on to lock things down and set us up with a new account. She then walked us thru all of the steps needed to facilitate our on line banking needs. If I could give more than 5 stars for her I would!!”
9AM - 5PM
12005 NE Erin Way, Portland
Banks
“I love PNWFCU and the people who work there! I was dealing with a delay after both of my cards stopped working at the same time, and Ketra was amazing. She got new cards ordered right away and even set me up with a digital card in the meantime which I thought was the coolest thing and a total lifesaver. I truly appreciate everyone’s hard work and great service. Keep it up! ?”
“Rholonda was incredible!! She made it so simple and easy to understand. She really worked fast to get me approved and on my way. I really appreciate her dedication to her work and the people she helps.”
“I had a complicated transaction I needed help with and I don't live near a WaFd branch. I happened to be in Portland, stopped by the Burnside Road branch in Gresham without an appointment, and Regina Rae Sansom was amazing. She fit me in between her appointments on a busy Friday afternoon, and worked with me until we got it done. And they had warm cookies! She was professional, knowledgeable and personable, going above and beyond. Thank you Regina!”
“The Advantist credit union has an amazing staff.
I am always greeted with professionalism, willing to go the extra mile to ensure I am taken care of.
I requested a loan and in no time I had the funds in my account.”
9AM - 5PM
19360 S Molalla Ave #110, Oregon City
Banks
“Oregonians has really great customer service and probably the best auto loan rates in Oregon. (The dealership I went through couldn’t believe the pre-approved rate I came to them with). I’ve just gotten my second auto loan through Oregonians, and absolutely love what they offer and how easy they make the process, from the pre-approval step (thank you Kailee Wood!) all the way to securing the loan (thank you Emily Purdy and team!). Keep up the great work!”
“Love this office. Everyone always seems to be in a good mood and works as a team. So happy I moved my accounts. Mary and Renee made it super easy. They even notified me when one account had unusual activity. What bank calls you anymore to give you a heads up. Wish they worked for me!”
“great staff that needs their boss to better support them to offer 4% without $2,500cap plus some free check(s) option, 1 sheet or cashier's per month that I can get elsewhere :/”
“I was impressed with the kindness and knowledge of the people who served me at this location. They were super helpful and greeted everyone by name who walked in!
I will be back to continue banking at this new location.”
“I visited OnPoint today around 11:49 AM to make a car payment, and I was assisted by Teller 1176 (I’m sorry, I forgot his name). He did an amazing job—quick, patient, and very helpful. He made the whole process smooth and took his time to make sure everything was handled correctly. He was the teller located near the door inside the building.
Thank you for the great service! I really appreciate everything you did.”
10AM - 5:30PM
2229 NE Burnside Rd, Gresham
Banks
“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
8:30AM - 5PM
225 NE Burnside Rd, Gresham
Banks
“I just want to give a big shout out to Diana and the whole Riverview community bank staff. After explaining to them my Financial situation, the ladies here were so so nice and so helpful towards me. The world is so cruel lately, these sweet ladies did everything I asked without a question. I appreciate them so much and will continue my service with them. Thank you so much for everything you’ve done for me this morning.”
“always the best service and friendliest crew of any us bank I visit.
been banking there almost 40 years and Everyone always makes me feel like I matter.”
“Callie was so helpful. I was able to make my deposit with ease and she let me know about some services I didn't know the bank offered. Will be back at this location again.”
“I'm going to blame the issue I had on my age. I'm elderly and anything technical will sometimes throw me off my game. I've been with this credit union since 1990, when it was known as Telco. I never used their regular app. I use their website to do all my banking, pay bills, etc. I also had their "card guard" ... which was an app which, they recently notified me, was going away and being absorbed by their regular app. I downloaded the app. When I went to delete the card guard app, it informed me all data associated with it would be deleted. I thought this was great and deleted it. Then, my Visa card was declined. Spoke first with Phil, who informed me I should have locked or deleted my credit card off the old app before I deleted it! I think Unitus could have shared that little bit of wisdom with their customers because it was then impossible to do anything about it. We could not download the old app again. It was gone forever. Phil transferred me to "customer service" where I became extremely frustrated with the person because she did not comprehend what my problem was. I gave up, hung up and called back the original number. Reached Marla. We played around with locking and then unlocking my credit card but when my card was declined again, she advised the only thing to do was to reissue my cards. The fastest way to do this was to visit my branch ASAP. Next morning, went into the Happy Valley branch of Unitus and met a lovely gal by the name of Evinne. I hope I spelled that correctly. She issued my new cards and because I did not know how to use an ATM, she walked outside with me and showed me how. That was so very kind of her! I have never had any problems with this branch. Everyone has always been helpful and kind every time I've gone in there. I will continue to do business with them as long as I am able. Thank you Unitus!”
“I was helped by the bank clerk Aaron and he was probably one of the nicest bank clerks i’ve ever had very friendly and got my transaction done in a timely manner! Thank you!!”
“Applied on their website for an auto loan, which was simple to do. FCCU was able to offer me a better rate than the dealership. I worked with Angela for all the paperwork and what not, and she made things easy and was very responsive and great to work with. Would highly recommend checking this place out!”
“Thank you Richelle Connolly for going out your way and taking care of me and making my New Year of 2025 worth it’s wild for me and my kids . You gave me hope and a chance to be able to stay as a customer with you guys when you didn’t have to . But explaining my side of the story about what had happened to me at the 205 Mall branch at On Point was not acceptable do to there lack of staff and training and down playing me as a potential customer was not okay nor professional behavior . But you saved the day and made me believe there’s room to be here as a On Point member, And I wanna thank you for this opportunity. Thank you kindly! You’re the best ever Anthony .”
“Thank you Holly for making the loan application process fast and easy! Service like this is why I recommend Rivermark. In the 10+ years I’ve banked with Rivermark I have never had a negative thing to say. I do not make comments like this lightly after working in banking.”
“Tristan is still a little new and learning, but he is SO happy and enthusiastic. Definitely one of the most pleasant and perky people I've interacted with in a while.”
7AM - 5PM
8120 SE Luther Rd, Portland
Banks
“Everybody is willing and able to help out when you have any questions.when I had questions about safe deposit boxes they were happy to stop what they were doing to answer my questions,”
9AM - 5PM
271 Broadway St, Estacada
Banks
“My mom has been banking here for decades. The staff has been so helpful with our needs. They have been patient and kind and understanding. Keep up the great work Estacada gang!”
9AM - 5:30PM
9730 SE Washington St, Portland
Banks
“Kylee was fantastic. I didn’t catch a last name, but she will know I am the lady with the random doordash charge amongst other things. She helped get me in and out in a speedy manner and addressed all my concerns. I’m not one to give reviews either, but this experience was just too great not to. She made a lil ladies day better (-:”
“Very helpful tellers who work with you and are kind, only thing I don't like about this bank now is that they support and partner with this Drag for Kids shows, I do not support that at all and just may be changing banks soon to a place much closer to Central Oregon.”
“I have been banking here for 10+ years now and have always lived close, so it has always been convenient. Everyone there is helpful, but Jenny Nguyen has probably helped me out the most! From being there for difficult times in my Life like handling my moms estate account, or making wire transfers to help me make a mortgage payment, or simply waving Overdraft Fees. Not only does she help you Financially, but she is a Friend as well. :) She has years of experience and knows how to help in any kind of way that you may need. Plus she loves her Job!”
“Thee best US Bank in our area. Always super nice and friendly. Pretty fast and always accurate. US Bank atm's kinda suck. So it's nice to have the drive thru option. ??”
9AM - 5PM
1400 Molalla Ave, Oregon City
Banks
“Big thanks to Souphanit Vinavong and Rachel Gunderson for helping me close out an old account on the East coast. English is not my first language so it has been hard for me to communicate with my former bank. Rachel and Nith went out of their way to help me. Many thanks!”
“The best thing about this long time community local bank is, while times have changed they still have operating drive-ups, plenty of in person help. Friendly live people at the other end of a phone call.”
“Very poor experience trying to refinance a new car. Due diligence wasn’t done even though I provided all the information and stated this was a new car that I hadn’t received yet that I would be refinancing. Wasn’t told that registration would be required to refinance with them until after they had already hard pulled my credit with their refinancing application. Can’t go through with the application even with my current lienholder provided a temporary registration card while I’m waiting for the actual registration to come in from the dmv. Application is expiring before I receive the registration. Now my credit score is 40 points lower due to the hard pulls and reapplying won’t give me the same rate as before.
Edited to 4 stars. Was given the wrong information again that I would have to reapply at a higher rate. Luckily after speaking again to the original rep, they found I was able to push it through because my registration came just in time and my initial credit pull had a separate expiration date from the actual application allowing for it be used again for reapplying at the same initial rate. A bit rocky but everything seems to be working out.”
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“Alina, the branch manager, scheduled an appointment to introduce me to Yelizabeth and Joseph. Both of them provided extensive information and thoroughly answered all of my questions. They assisted me in gaining a clearer and more strategic understanding of financial situations, educated on how to achieve financial goals, and helped me better understand how credit works. Additionally, they shared valuable insights that I was previously unaware of, which have been instrumental in helping me organize my finances effectively. I would diffidently recommend them.”