Firestone Complete Auto Care in Eugene, OR, has been serving the community since 1926, offering reliable and affordable auto care for all vehicle needs. Customers appreciate the fast and friendly service, especially during urgent situations like flat tires, with staff members taking immediate action and completing repairs quickly. The team at Firestone is known for their honesty, helpful tips, and clear communication, making customers feel comfortable and confident in their service decisions. Many reviews highlight the competence and professionalism of employees such as Charity, Zach, Billy, and Blake, who go above and beyond to ensure customer satisfaction. The staff is praised for their knowledge, helpfulness, and ability to explain repairs without making customers feel overwhelmed. During busy times, the team manages to provide attentive service despite the high volume, often offering great deals and honest quotes. Customers value the thoroughness of services like tire replacements, oil changes, and brake inspections, and many have entrusted multiple vehicles to Firestone over the years. Overall, Firestone Complete Auto Care in Eugene is recognized as a dependable auto shop that combines quality service, fair pricing, and a welcoming atmosphere, making it a trusted choice for vehicle maintenance and repair needs.
Bill at Firestone got me in for A/C service quickly on a Sunday. Bill and Zach were professional and got my car dialed in. I appreciate it, thank you!
March 2026
The person who helped me in the office was so nice, quick, responsive and kept me fully informed during the entire process. Repairs went quickly as soon as approved by warranty company and my car was returned just as nice as I dropped it off. I had front brakes done and a full vehicle inspection.
March 2026
Charity is the BOMB!! She worked really hard to help us get things covered through our warranty with Carvana. Firestone did a very thorough inspection and got us all taken care of, very quickly, for a more than fair price. We are so lucky and grateful!
